Western States Home Services

Western States Home Services works as a plumbing outfit based in Mesa, Texas. They take calls for residential jobs across the local area and keep crews ready at all hours to handle water line breaks or fixture failures that hit without warning. The outfit runs with a focus on getting out fast for homeowners who need pipes cleared or systems restored before damage spreads further. Notes from their listings show they cover both plumbing repairs and connected HVAC work but keep the main effort on water flow and drainage fixes that come up in Texas homes.

Plumbers in Mesa deal with hard water buildup that clogs drains and shortens water heater life plus the occasional freeze damage to outdoor lines during colder snaps. Western States sends techs to clear main sewer backups, replace leaking faucets, and install new supply valves on short notice so families avoid bigger messes in kitchens or baths. Crews check pressure issues and reroute lines when old copper starts failing under the ground. Homeowners call for these exact repairs after noticing slow drains or low flow from showers, and the same-day response keeps small problems from turning into flooded floors or ruined drywall.

Customers give steady marks for quick arrivals that stop leaks before they worsen along with solid fixes that hold up without repeat visits. The price comes in clear upfront with no padding added on for basic calls and the crew explains each step so owners know what got done. Reviews point to reliable communication when schedules shift and clean work that leaves no mess behind in the house. DIRT Score 4.75 from 1597 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Yonathan and his crew did an excellent job installing a new unit in our home. Very polite, very knowledgeable, and very efficient. They were done an hour earlier than they originally told me. Excellent service from start to finish!”

“Michael was the best service repair person I have ever met. He was extremely couitous and I never had anyone keep the area he was working in so clean. He left it cleaner than when he started. Every one of your employees should follow his lead. If he does heating and AC I would like to have him service them as well. He was very detailed and explained what he was doing at each step. The best of the best.”

“Our AC broke unexpectedly and we found out it needed to be replaced. I started contacting companies and gathering quotes and it was overwhelming. Based on a recommendation from a neighbor I called Western State and they have a tech at my house within 2 hours. Jason Hagerty was so helpful with providing not only an affordable quote but a lot of helpful knowledge to make sure we made an informed decision. I appreciate Jason’s integrity and I will absolutely be working with Western State Home Services again in the future. I am so grateful they were recommended to me!”

“Mike with western states was so helpful and efficient! He went to above and beyond to help us with our plumbing issues and What kind and knowledgeable. We will definitely continue using Western states because of our great experience with their technicians!”

“They’ve done it again. We’ve had our units under warranty with Western States for a few years now. We had Jason come out for routine maintenance and he was amazing. He answered all my questions, was polite and respectful from the very beginning to the very end. He was extremely knowledgeable and honest. I will continue to recommend them for any work.”

“I called not once but twice in less than a week and Michael showed up both times, with a smile and knowledge of the job he was there to perform. First was for my urinal that wouldn’t flush and second was my toilet that a guest stood on the back of and broke the tank (I own an event venue business) and flooded the bathroom 😳🙄. Michael Cornwell was quick but very professional! If I have any future problems he would be my first call at Western States Home Services! Have any plumbing issues give them a call and they will take good care of you. Demi from customer service was really nice too! I was treated great all the way around!!”

“Excellent service, knowledgeable technician, Tanner. He serviced my unit and replaced the motor and the contacts and a couple other things, without braking the bank, as well as hosing off the unit after he was finished. Excellent job, took his time did it right and double checked his work. Made Recommendations as to what should happen. He is a very kind and considerate young man. I would highly recommend this company each time I've used them their technicians are extremely friendly knowledgeable and helpful.”

“Kevin is very professional I appreciate his attention to detail and honesty. He was here to do a plumbing check and I asked him to look at some concerns I had. He gave me a quote and did not pressure me at all into making repairs immediately however did explain the necessity. Thank you Kevin”

“Our service technician, Joel W super friendly super serviceable was able to make small talk. If that’s your forte gave great advice about electrical care and maintenance care and what to look for moving forward PS a nice touch on his invoice. It was incredibly detailed and I appreciate that touch. I’m a happy customer”

“Technician was more concerned about grossly upselling me then servicing the units. Work was sloppy. Did not return phone calls. Would not recommend. Update: The service department contacted me and was genuinely interested in making it right which I appreciate. They sent another tech out, no charge, and performed a follow-up service. After the call I am much more comfortable with their company.”