On It Plumbing

On It Plumbing operates as a full service plumbing company out of Mesquite, Texas. They cover service calls in the Dallas Area along with Rockwall and North Dallas locations under license M-40988. The outfit handles everyday plumbing repairs and replacements without any named owner listed in their details.

Customers bring them in for water heater refits that stop leaks and bring units up to code, clearing clogged condenser lines tied to sink drains, fixing broken exterior pipes, replacing faucets under lifetime warranties, and stopping backyard leaks. Technicians named Brandon, David, Bryan, and Brandon Z. show up for these jobs, diagnose the root cause on site, complete the fixes, and often offer advice on keeping the same issue from returning. Some calls come through home warranty providers or last-minute slots, and the work usually wraps with the problem resolved the same day.

They keep to Monday through Friday hours from eight in the morning until five, staying closed on weekends. Reviewers note fast responses to requests, text updates that keep homeowners informed, arrivals right on schedule, and reasonable prices for the work performed. Service stays limited to the Dallas region areas they list, with follow-up calls offered if questions arise after the visit.

They carry a 4.9 rating from 594 reviews. Common points in the feedback cover courteous staff, clear explanations during visits, quick issue resolution on leaks and water heater jobs, and solid problem diagnosis that leads to lasting fixes.

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“I’m so impressed with the quick response in which they came out. They truly came to solve the problem. They have gained my trust and I will definitely do business with this company again.”

“We had On It come and refit our water heater to stop a leak and bring it up to code. We were very impressed with their service and willingness to follow up to help us if we had questions. David has also been very gracious to us, offering his time to advise us on projects we’re considering. We are happy to recommend them.”

“Wow. I was able to schedule a last minute appointment and received excellent service. The communication and updates via text was spot on and the technician was on time. Brandon was super friendly and professional and got my problems resolved. I definitely recommend for any plumbing needs.”

“Bryan was great. I appreciated his patience with my home warranty offered to come on the weekend but ended up at my home til about 7pm on Monday evening to get me taken care of.”

“The guys came in quickly diagnosed our problem which was caused by a clogged condenser line attaching to our sink drainage line and fixed it. They also gave us good advice about how to avoid it in the future. They were very helpful.”

“My initial review was this: "The guys were very efficient in diagnosing our problem, solving it quickly for a reasonable price, and were very respectful of our home throughout." However my updated review is this: "After being sent to our home by American Home Shield for a warranty service on a leaky toilet, they fixed the problem in 5 minutes, told me they would get back to the home warranty company with two follow up visit from other contractors, and left. 3 weeks later after multiple calls and texts from AHS and myself they have not responded at all, and we are likely to have to get the follow-up repairs done by ourselves when our home warranty contract expires in a couple of weeks. Customer service leaves A LOT to be desired..."”

“The guy that came was very very helpful and fixed the leak very quickly. I greatly appreciated him. I had a leak in the backyard.”

“Brandon did an amazing job explaining in detail the findings and fixing the issue. I see why the scores are so high. Definitely my go to for plumbing issues.”

“Brandon did a great job of fixing two broken exterior pipes in a timely and efficient manner and I will be calling upon him again for future plumbing needs. Thank you for a job well done!”

“Great customer service. On time and diagnosed the job quickly and accurately. Brandon even referred us to a restoration company that promptly called me and came out the same date to provide an estimate. Brandon even checked the other faucet for leaks and even checked out home water pressure to put us at ease. Very happy with the service. I highly recommend On It Plumbing for any home plumbing services.”

“Great service - completely replaced a Moen faucet because of the lifetime warranty! Arrived on time - and very professional. Will use their services again.”

“Great to do business with! Great communicator and met all my expectations. I would definitely recommend to others.”

“Brandon Z. was very knowledgeable and extremely professional. He discussed possible problems and worked to get the issue resolved correctly the first time.”

“On It Plumbing is THE BEST. We have been loyal customer for a number of years. This company is so well run. They provide excellent service and always go above and beyond. Highly recommend.”

“Love the guy that came out twice to diagnose and fix the problem. Brandon is personable. We love him”

“These guys are amazing!! I have my new plumbing company. I like consistency and reliability, they are all of that. The company name fits there culture. Thanks again.”

“Were able to clear my drains quickly. Polite and professional. Arrived within the scheduled time. They did a great job!”

“Brandon was very responsive and diligent in his work. He identified the problem quickly, order the right set of part and replaced it quickly.”

“On it Plumbing was able to move my appointment up, due to the fact that I had to be away from home for the next 5 days. The service provider was kind and able to solve the problem. He explained the corrective action that he performed and offered to return if anything stopped working again. I recommend On It Plumbing.”

“What I like the most was dedication to getting the job done and getting it done right. Along with excellent responsiveness. And reasonable prices. Best experience I can remember with a plumbing company.”