Professor Plumb, LLC

Professor Plumb LLC runs their plumbing business from Mesquite Texas and keeps crews on call for residential jobs around the clock. They focus on fixing and replacing drains water lines gas piping water heaters in both tank and tankless versions toilets faucets and garbage disposals. Slab leaks and sewer line work also come up often in this area where homes deal with shifting ground and older pipes. The outfit stays ready to handle emergencies like sudden clogs or leaks that hit without warning and they make sure the customer knows the cost before any work starts.

They send out techs such as Blue who replaced a nineteen year old conventional water heater with a tankless unit and worked late into the night on a Friday to restore hot water. Brian and Rob showed up quickly for a drain problem that produced a rotten egg smell and they asked questions to pin down the cause before suggesting fixes. Amanda takes care of the office side and stays helpful on the phone while Brian shares solid knowledge on the job and Robert handles the tough repairs that get results. Repeat customers mention how these crews handle multiple properties and always leave things working right without extra headaches.

Customers keep coming back because the work holds up under daily use and the crews show up when promised without dragging things out. They get credit for straight talk on what needs doing and charges that match the effort put in. Speed matters when water is leaking or drains back up and these plumbers deliver on that front along with clear updates throughout the job. The consistent results across dozens of jobs build trust in the Mesquite area. DIRT Score 4.54 from 32 reviews on Finds.

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“Professor Plumb has worked for me at multiple properties, and I'm finally writing this long overdue review after Blue replaced my 19-year-old conventional water heater with a tankless unit yesterday. He was amazing! Blue worked late into the night on a Friday to ensure we had hot water, then came back on Saturday, worked late to finish the job, and didn't grumble when we asked for adjustments. He cleaned up each day, wore booties in the house, and laid drop cloths from the front door to the utility closet to keep our home clean. He's hilarious, has great stories, and is incredibly professional and polite. Blue's partner, Brian, is also a funny, sensible guy who has done everything from replacing the cut-off valve on one property to replacing an entire system in a gut renovation at another property. The two of them are honest to a fault, very personable, reasonably priced, and I'm really happy I found them.”

“Blue and Brian have always done a great job with any plumbing issues that has popped up. They will always be my go to.”

“Brian and Rob came to evaluate the issue I was having with my drains emitting a rotten egg smell. They arrived promptly after a brief courtesy call 20 minutes prior. They were thorough in their evaluation asking several questions and offered recommendations based on their assessment. Despite my problem only needing an easy fix, they took their time explaining next steps and I feel confident in using their services should I need them in the future. They're knowledgeable and are patient in explaining the problem and solution to customers.”

“I hired them because they were good with BBB, Yelp and in general on the net. I have now used them several times and I'm happy I did. Amanda couldn't be nicer or more helpful, Brian was knowledgeable and professional, and thank heavens for Robert! Those are the 3 who worked with me and I appreciate all they did. And the icing on the cake was the very clever tag line for the business:. "In the kitchen, with a wrench.". They're great.”

“Brian and Robert did an outstanding job working on a natural gas issue at my daughter’s house. They troubleshot the problem quickly and offered creative solutions. The work they performed was great. I could not be happier with the work they performed. Thank you.”