North Valley Mechanical HVAC & Plumbing

North Valley Mechanical HVAC & Plumbing serves as a plumber based in Phoenix. The Buscho family has owned and operated this business since 1982, providing plumbing services to areas including north Phoenix, Cave Creek, Scottsdale, Carefree, and Paradise Valley. Over the years they have established themselves as a steady presence for local homeowners dealing with the demands of the desert climate on their water systems. They keep things simple with a flat $89 service call fee that is waived upon any approved repair work. This approach reflects their long-standing commitment to the communities they cover without adding extra layers to the process.

In Phoenix the plumbing trade involves dealing with the effects of intense heat on pipes and fixtures along with hard water that leaves deposits in lines and appliances. North Valley Mechanical handles jobs like drain cleaning for slow sinks and tubs, leak detection in walls and under slabs, water heater replacements that keep up with household demands, and sewer camera inspections to spot root intrusions or breaks. Their technicians address toilet and faucet problems quickly and also manage garbage disposal repairs or whole house repiping when older systems fail. Homeowners here deal with these issues regularly because of the dry conditions and occasional heavy rains that test drainage, so the crew focuses on getting systems back in order without delay.

The reviews highlight how well the company manages to balance quick arrivals at job sites with thorough work that prevents repeat calls. Homeowners note the reasonable costs compared to other options in Phoenix and the way the plumbers explain options before starting any work. This combination of efficiency and honesty has built a large base of repeat business over the decades they have been active. The score reflects steady performance across those key areas that matter when pipes or drains act up. DIRT Score 4.86 from 1351 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Billy was great to have out. He checked the entire plumbing throughout my house got everything in a great working order. We noticed a small issue with my water heater and he talked through it and let me know my options and we got it taken care of. He even gave me a dog bowl for my dogs, which was really cool.”

“100% Completely Satisfied! We contacted North Valley Mechanical in January of 2024 to assess our HVAC system. Our upstairs would be incredibly hot, while our downstairs would be ice cold. Once Kyle W. showed up and took a look at our system, we knew we were in good hands. Kyle was extremely patient with us as he explained every option that we had open to us. He let us know what we HAD to do, what we SHOULD do and what we COULD do to prevent any issues in the future. Kyle was incredibly helpful at actually explaining our current system setup to us and why it was incorrect and not performing like it should. We decided to have everything taken care of correctly, so that our HVAC system would function 100% properly. The team that was responsible for removing our old system in the attic(includ”

“Richaard performed my initial inspection and was very thorough and professional. His recommendations led us to getting a new HVAC unit which we had been putting off way too long. Tyler helped us make the right choice and had it fully installed within 2 days. Amazing! The technicians that did the install in one day were great and didn’t stop working until the job was finished. They made sure everything was clean before leaving and helped me set-up the thermostat app. I’m super satisfied and recommend North Valley to everyone.”

“All went very smoothly. The only problem I’m having is figuring out how to use the new thermostat and program it for daily use as well as vacation time. Brandon was fantastic and very knowledgeable and respectful. I only want him to come back to my home in six months for check up on air conditioner. Thank you, Brandon again.”

“Williams installed our AC unit in May 2023. They have since been acquired by North Valley Mechanical. We had them out recently for an annual inspection. They advised us the unit was installed improperly (wrong elbow and stand) and they are not willing to correct it. Today they advised us that they did not buy Williams AC but they sent me a letter Feb 29 2024 stating they "joined forces" with Williams and "William's is now North Valley Mechanical". So they are lying about their business relationship. heads up for anyone with a Williams installed unit.”

“I woke up to find that my air conditioning unit had stopped working. I called and got to speak with Kyle who informed me they would have someone out the same day. A few hours later Brett showed up and saved the day. I can't thank North Valley Mechanical enough for prompt, professional, expert work. Y'all are rockstars!”

“They are absolutely the worst company out their. They charged us for $1400+ for working parts and didn't fix the problem. Asked questions about why it's still not cooling. They wanted to sell us new unit. Absolutely refused to consider it could be anything else. Owner screamed at my wife . I crawled around and found a piece of duct work had come undone as indicated in picture below. Makes me wonder how many other people they have done this too.”

“Zach did a great job on my HVAC tune up maintenance. He explained things well and gave me honest feedback on my unit. My coils really needed cleaning and he did an excellent job and also installed a safety switch which is a great safety device to avoid unexpected flooding. Great demeanor and very courteous. Jefferey arrived on the following day to perform a hot water heater flushing and a whole home plumbing inspection. Wow, this guy was so knowledgeable and provided me a tour of all my fixtures and gave me updates of what work needed to be done and what was satisfactory in my home. It was really enlightening to me because I've been living in my condo for 3 years and he gave me knowledge of things I never knew before. Thank you so much Jefferey for all your help, you are very much appr”

“Michael did a fantastic job when he came to help. We had to have a sink basket replaced and when he saw that our home warranty coverage was denied, he went as far as to talk to our warranty company to justify coverage. He really was an overall nice, professional person who clearly just wanted to best. He even provided a few tips to help us with the plumbing heath. He did a great job and we are very happy that he was able to help. Please give this guy a raise.”

“From start to finish great experience. Install crew was amazing, Carlos was a pleasure to work with on the install side of things.”