Rooter Hero Plumbing & Air of Phoenix

Rooter Hero Plumbing & Air of Phoenix works as a plumbing crew based in Phoenix, AZ. They focus on plumber services for homes in the area and handle everything from basic repairs to bigger installation jobs. The outfit stays set up for calls at any hour since plumbing problems do not wait for regular business times. Homeowners in Phoenix deal with heat that can stress pipes and drains year round so this crew steps in when leaks start or water flow gets cut off. They cover the city plus surrounding towns where people need reliable help with everyday water system fixes that keep houses running right.

Their work centers on emergency plumbing repairs that get water back on quick along with drain and sewer clearing to stop backups before they flood floors. Technicians also take on full installations for new fixtures or water treatment setups when old equipment wears out in the dry climate. In Phoenix the common calls involve clogged lines from hard water buildup or sewer issues tied to older homes so the crew checks lines thoroughly and replaces sections that fail. They handle commercial jobs too when businesses need steady plumbing without long shutdowns and keep tools on hand for fast responses to any sudden break that hits during the hot months.

Customers keep coming back because the crew shows up on time and gets the job done without stretching out the bill. High marks come in for speed on emergency calls and quality that holds up after the visit plus straight talk on what needs fixing and what it will cost. With thousands of reviews behind them the outfit has built a record of showing up when called and finishing work that lasts through Phoenix weather. DIRT Score 4.64 from 1513 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Robert V. was a wonderful technician. In fact, his presence as young man in our home gave me hope for humanity’s future. If more people of all generations exuded such a sense of responsibility, professionalism, and sincerity (as well as a pleasant sense of humor), we’d all be much better off. He completed his task very efficiently and we are completely satisfied. Plus, the cost was below what we were expecting. Thank you, Robert and Rooter Hero for your outstanding service today.”

“Robert was great! He was able to assess the blockage and fix immediately. He was even very nice to my 6 year old son who was very interested in all the tools and equipment Robert was working with! I give 5 stars and would recommend Rooter Hero every time!”

“Tech Frank Durazo showed up very quickly and communicated in route. He was very thorough, thoughtful, respectful and kind. Assessed the problem with the water heater very professionally and. Came up a solution going above and beyond initial service required. Customer service was excellent. He took time and care to assist me. Awesome experience! Highly recommend.”

“First Class Service! Rudy contacted me to arrange and was a bit early; just over an hour! He was great and had the job done and gone in ten minutes! I highly recommended this firm for fast, professional service.”

“Fantastic representation for your company. Javier And Jose are the best. Working all day to take care of us knowing we were travelling tomorrow.”

“I received a recommendation from our realtor to call them, as we were experiencing a smell in the main bathroom on hot days. I called and scheduled an appointment, and they were available immediately, and was honestly very kind and helpful. Upon arriving onsite, I explained the situation and instead of inspecting the drains, etc. they started focusing on a whole house hydro jet for 2600, acting like this would solve all our problems. Again, very nice and professional… we agreed, assuming this was actually the answer to our stinky bathroom… they are the experts after all. In comes the hydrojet machine (almost immediately) and then the problems began. Who knew that throwing high pressure water in 70 year old pipes could be problematic? Again, they are the experts, right? Soon after starti”

“We found Rooter & Plumbing through a Google drain cleaning special, and ended up needing much more extensive work. Their team was professional, honest, and completed major repairs in just a couple of days. Ernie, Jose, and Javier all did a fantastic job. Highly recommend this company!”

“Daniel Ruelas was amazing and provided top-tier customer service. Having him in our home to replace the water heater was honestly a pleasure. It is not often that during a stressful situation someone helps you through it simply with their kindness, communication, and skill. He got the job done quickly and kept us updated the whole time. Daniel is the kind of worker that would make me use Roto Hero again. On a side note, I did feel the pricing was on the higher end for water heater replacement services. I know the owner or company may say the pricing matches the market, but based on the quotes and research I gathered, I would challenge that a bit. They did work with me some on the price, which I appreciated, but as a repeat customer, I hoped we could have gotten a little closer to my budge”

“Daniel Ruelas did an amazing job. He was friendly, professional, and clearly knew what he was doing. He quickly diagnosed my clogged pipe, explained the solution in simple terms, and was upfront about fair pricing with no pressure or upselling. The repair was done fast and everything was running perfectly again within minutes. Honest, efficient, and someone I’d definitely recommend!”

“I normally don’t fill out surveys or post about service workers because, honestly, I’ve had too many bad experiences in the past—but this was hands down the best service I’ve received, and it deserves recognition. Shoutout to the two plumbers from Rooter Hero, especially (9921) Lavon Perry and Dez 👏 They were incredibly professional, knowledgeable, and easy to work with. What stood out most was that they didn’t make me feel judged at all for trying to handle a DIY project first—they simply stepped in, assessed everything, and clearly explained what was going on. This may have been a small fix, but today proved that no job is too small—or too big—to receive this level of care, attention, and professionalism. It’s rare to come across technicians who are both highly skilled and genuinely ”