Central Backhoe And Utilities Ltd.

Central Backhoe And Utilities Ltd. handles plumbing work out of New Braunfels, Texas, where they tackle everything from basic pipe repairs to bigger utility jobs that require backhoe digging. The company focuses on residential and light commercial plumbing needs in an area known for hard water issues and shifting soil that can crack lines. Homeowners in this part of Texas often deal with sudden leaks or clogged drains from tree roots and heat expansion, and this outfit steps in with equipment suited for excavation alongside standard plumbing tools. They keep operations straightforward without extra layers of management slowing things down.

Mike and his crew handle most of the day-to-day plumbing calls, showing up to fix leaks, clear drains, and manage utility tie-ins that involve digging. Customers mention Gilbert Hernandez Jr. as part of a solid group that gets the work done without hassle, while sales visits leave folks noting the friendly approach from the team. One review highlighted how Mike's people stand out for honesty on jobs that could easily turn into bigger problems with hidden pipe damage. They combine backhoe work for trenching new lines or accessing buried utilities with the hands-on fixes that keep water flowing in homes around New Braunfels, responding to calls about broken mains or sewer backups that need more than a basic snake.

Reviews show a split pattern where some homeowners praise the straightforward dealings and reliable crew members like Mike for getting jobs completed right, while others point to missed follow-ups that leave issues hanging. Speed and communication draw the most comments, with praise for integrity on straightforward repairs but clear frustration when callbacks don't happen. Quality holds up in the positive notes about getting systems running again without overpromising on costs. DIRT Score 3.06 from 13 reviews on Finds.

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“Great group of guys to work with!!!!”

“Mike and his crew are a great group of people to work with. You'll find very few companies with more honesty and integrity, I can't recommend them enough.”

“Made sales call but the people were very friendly”

“No call back.”

“Bad!!!!”