J.R.'s Plumbing

J.R.'s Plumbing runs as a family and woman owned outfit based in San Antonio, Texas that has handled plumbing work since 1980. They cover residential and commercial jobs throughout the area with non commissioned plumbers who skip any push to sell extra work. The company stays licensed bonded and insured while backing labor and parts with warranties. Calls come in for free estimates at the listed number and they take requests in Spanish. Homeowners and businesses in San Antonio face the usual drain and line issues that come with local soil and older homes so this crew stays ready for those steady calls.

They handle home drains clogs and leaks plus work at restaurants retail stores and malls. Jobs include sewer repairs under programs like the SAWS UPLIFT for low income homes and fixes on main line leaks from tree roots. After the 2021 winter storm Uri they took calls from the water company for storm damage repairs. One crew led by Oscar shows up as respectful and hard working men who get through the tasks without extra talk. They answer inquiries the same day and give straight estimates without added sales pressure on any job.

Customers keep coming back because the company stays reliable at competitive rates and the crews put in solid effort on sewer and storm repair work. Feedback highlights straightforward communication and quality that holds with the warranties in place. Speed shows in quick responses to calls while price stays fair on parts and labor across both home and business jobs. DIRT Score 4.42 from 107 reviews on Finds.

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“I would not recommend JRS Plumbing to anyone. JRS Plumbing was contracted through the SAWS UPLIFT low-income assistance program to perform sewer repairs at my home. Although I did not personally pay for the service, I was told by their team that I needed to remove my 30-year-old oak tree, which provided valuable shade during the hot summer months. They claimed a camera inspection showed two breaks in the line caused by tree roots. However, once the excavation was completed, it was discovered that the tree did not need to be removed. This raises serious concerns about the accuracy of their inspection and their overall judgment. Because of their negligence, I lost a mature tree that contributed to my property’s value, energy efficiency, and overall appearance. I now expect higher electric bills due to the loss of shade, and the change has negatively impacted the look of my home and neighborhood. This has even become a concern within my neighborhood community. A tree of similar size and age would cost tens of thousands of dollars to replace, making this a significant and irreversible loss. I strongly encourage others to seek a second opinion before trusting JRS Plumbing’s recommendations. I called Jrs plumbing to discuss they won't return my calls. I had to secure a loan to pay for this tree removal. I didn't need more debt.”

“I would just like to say that the crew with Oscar are very respectful and hard working men. I appreciate all their dedication and hard work and respect. Jrs plumbing has always been a very reliable competitive company. And I know that I could always have the comfort of welcoming their wonderful work.thank you for always being liable”

“I called J.R's plumbing since they had been sent out by my water company, S.A.W.S., after the 2021 winter snow storm Uri. At that time I received a low income "Uplift" voucher. I called this time because they had been professional, curious and efficient. This time was a totally opposite experience. They missed their first appointment completely and I had to call to reschedule. Their technician was late on their second appointment and he didn't have the basic parts I had asked for in advance, a shower kit and a new outdoor hose spigot. I had told them what I needed and that I was retired on a low income budget. The technician left to "go to the warehouse for parts" and was gone for almost two hours. That was "time on the clock." I asked to cancel the job when they called to tell me the technician was going somewhere else to try to find the part only to be assured by the owner, "Angie," that she would work with me on the cost. When the guy came back he installed the parts within minutes and demanded two hours on the clock and $60.00 in parts. I asked for the receipt on the parts which he refused to provide. He started screaming at me and said he would take the parts off and leave when I was on the phone trying to get a hold of "Angie" who was now unavailable. I was alone in my home with this guy was screaming and threatening me. The bill was $400.00 for a Moen shower knob ($12.98 at Home Depot) and a hose spigot ($11.78 at Home Depot) which J.R.'s Technician said he purchased at Home Depot Pro Desk (which gives contractors a discount). They are the two cheapest pieces for those parts Home Depot sells. I don't know if the Technician refused to give me the receipt because he tripled his costs or because he had them on his truck the whole time. J.R.'s Plumbing is not the same business and I really suggest you choose someone else. I could have received better service hiring a plumber from Craig's list.”

“This is by far the worst plumbing service in San Antonio, I made the mistake of not reading the reviews before I hired them, don't be like me. Plumber came over and determined we had a leak on the main line  due to tree roots. Plumber worked for about 4 hours (tried billing me for 5 plus excessive "material") at 175 dollars per hour,  the leak turns out was not fixed nor properly identified and continues. Their office does not respond or follow up after calling them to fix their mistake. Zero stars if I could.”

“Extremely unprofessional came out and charged 350 to dig one foot of 16x16 and gave me a story that it was going to be over 2k dlls to fix, luckily my neighbor saw everything and told them not to do anything , called another company that charged 120 to do the repair , which was minor. If you dont know anything about plumbing these guys can really rip you off. I was very fortunate in this situation. would never call them again, & I recommend you skip this company if you have plumbing problems.”