Will's All Pro Plumbing & Air Conditioning

Will's All Pro Plumbing & Air Conditioning operates as a locally owned company in San Antonio that handles plumbing, air conditioning, heating, drainage and sprinkler system work. They focus on delivering five-star service on every job and step in to correct anything that falls short for their clients or crew.

Homeowners bring them in for main water line repairs around tree roots, water heater replacements and flushes, pressure regulating valve swaps, condensate drain fixes, gas fireplace valve checks, AC tune-ups and emergency calls, plus gas log installations. Benjamin and his crew cut through hard ground and roots to bypass a crushed pipe while keeping the tree intact. Cody Blackmon joined an insurance call to explain a heater issue. Brandon Murphy diagnosed and replaced a valve on a holiday weekend. Mario handled Sunday after-hours AC work. Joe, Andrew, David, Alex Soto and others walked through options on leaks, low pressure and maintenance without pushing extra work.

They book appointments the same day or within an hour, including evenings, Sundays and holidays, and dispatch techs promptly for emergencies. Reviewers note clear explanations during the job, on-time arrivals, cleanup of the work area and straightforward pricing with no sales pressure. The company serves San Antonio and takes calls for both plumbing and HVAC needs.

The company holds a 4.8 rating across thousands of reviews, with people noting fast arrivals, clear talks and solid fixes on plumbing and AC jobs. DIRT Score 4.8 from 3572 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Shout out to Benjamin and the All Pro Crew. All I can say is wow. This crew at Wills All Pro are amazing. Not only did they do the job about 5x faster than I expected, they did it with such precision and swiftness you wouldn’t believe it if you saw it . There was a massive tree that had crushed my main water pipe from the city meter. I thought that tree would have to be torn down and removed completely. The All Pro crew showed up around 8am and finished the job in about 8-10 hours or so only stopping for a quick pizza break. They were like doctors in an operating room able to cut through the rock hard ground and cut through the Roots just enough to bypass the tree (saving the tree) and run a whole new tunnel for the water system . check out some of the pictures and you’ll see a couple photos of just a 10 foot section of the 30 plus foot trench that was made. I haven’t taken any after photos yet but you almost can’t tell anyone was here . 10 outta 10 Will recommend you call Will! Wills All Pro”

“I was highly disappointed with the HVAC service I received from Wills All-Pro/Goettle for a number of reasons. 1. First and foremost, I'm upset because of the carelessness from the HVAC tech. A piece of PVC pipe/cap was removed from the condensate drain line valve during maintenance. He didn't replace it, and over two months my line backed up and began to slowly drip from that spot. I found the piece lying in the attic insulation, replaced it and it stopped leaking. The water soaked the mat under my HVAC system, the plywood and beams it was sitting on, and soaked through to the sheetrock ceiling in my garage (the water spots was how we discovered this). When I called them, they sent someone out to inspect the problem. I told them I had fixed it but wanted someone to inspect and mitigate the water damage. The tech (a different person) was very kind and professional, but after talking to his boss he said they would not replace the wood or mat under the HVAC and that the drain was installed wrong (another company installed it). When I said I understood that the slope of the drain line needs to be fixed, but the short term problem was his tech left the pvc piece off which c”

“These guys are legit. Super knowledgeable and efficient. They were Johnny-on-the-spot with my service call when I needed it. They not only do plumbing, but also HVAC. They made some great recommendations. I'm positive we'll be hiring them when our AC breaks down. They'll be the first people we call.”

“If you like to be gouged because you don't know plumbing, this is your place. While I was out of town working, my neighbor noticed water seeping from our water main. He notified my wife and both agreed that it was the PRV (Pressure Regulating Valve) which was the same issue my neighbor had a few months prior. I had planned on personally changing it myself as a preventative measure but never found the time with how busy work has been. Being that my wife was unable to immediately get a hold of me, she decided to go with our neighbor’s recommendation. She doesn't have time to wait with a baby and guests at home. She called All Pro Texas on a Tuesday evening at about 6pm. I soon found out about the situation and immediately reached out to All Pro Texas to get better understanding of what was to be charged as I already knew how they pulled the wool over my neighbor’s eyes. They said they would have the technician call me after he diagnosed the issue. Instead, I only received information about one option; $697 +$89 for the after-hours visit via my wife's speaker phone. This is not what I instructed the technician to do. Being that I was driving I text my wife to work on reducing the pric”

“My water heater stopped working and I needed a technician to diagnose the issue to report to my insurance. Looking around The companies I called wanted to charge $100 or more just to come out and diagnose the issue, it seemed far too much and so when I called All Pro I was happy to find they were much more reasonable and were even able to see me same day! Cody Blackmon arrived on time and was very professional and courteous, his service was above and beyond. When I explained this was for insurance he even offered to join me on a call with the insurance folks to best explain the issue. This helped me get things moving quickly and was much appreciated. He followed up with me regularly until insurance approved the replacement and was then able to schedule me in the next day! The installers that arrived were Adrian Dado and Adam, they were friendly and highly experienced, they answered any questions I had - even giving me some tips to help maintain the unit. Their workmanship looks excellent and they were efficient with their time. They left the area very clean and went over the details of the unit offering to answer any questions I might have before they left. I cannot think of one th”

“We had an issue with our gas fireplace that we though may have been the valve based on a prior inspection. Making an appointment with Wills All Pro was quick and easy and the representative I spoke to was friendly and professional. On the day of our appointment, there was an opportunity to have our repairman come early. The dispatcher was again friendly, polite, and professional. Our repairman arrived very close to the anticipated time, wore show covers the entire time he was in the house, cleaned up any fashion of mess that may have occurred (there was very little) and put everything back together better than it had been before. He was thorough and worked efficiently (but intentionally), and again-was very friendly, polite, and professional. We will absolutely call Will’s All Pro in the future! Highly recommend!”

“Will's All Pro has been professional, courteous and great advocates toward our home insurance. Our homeowners insurance had initially turned us down to cover any amount of our plumbing project, but William advocated on our behalf and got some of the project covered to our great surprise. The plumbing project we had done was extensive, but we felt we were adequately educated regarding what was going on and their patience to answer every single question we had was impressive. They really took their time to make sure we were comfortable with proceeding, we felt they were upfront and honest with us and weren't trying to cheat us. They kept the project proceeding quickly which we appreciated so much and even came back out a few weeks after to fill the access hole after it had sunk in some from heavy rains. Follow through was greatly appreciated as well. Will's All Pro customer service is very cordial and easy to navigate their phone lines, I appreciate being able to speak to someone instead of going through a phone tree.”

“This company is wonderful! I called to make an appointment. They were very accommodating and had a plumber on the way to my house within an hour. Andrew was great. He found the issue and explained everything as he worked! Not long after I made the appointment they had a representative from the restoration company to assess the damage. Everyone I dealt with was professional, friendly, and informative. I am grateful for Their quick response and their hard work. We would have gone the entire weekend without use of the showers or toilets if it hadn’t been for them.”

“After losing water pressure in all areas of my home, I called Wills All Pro hoping for some guidance. They made me an appointment the same day (which was a Sunday on Labor Day weekend) and showed up within 3 hours of my call. When Brandon Murphy arrived at my home, he was polite, courteous, and very helpful. He diagnosed my issue within 5 minutes and then showed me my pricing options. He also walked me through each level of service so I could make an informed decision. After that, he got to work and quickly replaced the faulty pressure valve in my front yard. He didn’t stop until it was done, even in the 100 degree heat. My water pressure was restored and was actually better than it has ever been in over a year of living here! I will definitely use Wills All Pro again!”

“I simply had to come back and add to this review. This time we had an air conditioner emergency on a Sunday after hours. The company was so responsive and made me feel like a VIP customer. Mario was very friendly, knowledgeable, and honest. Throughout the entire time, he kept a positive and friendly attitude. There was no point in which I felt like a burden for needing assistance. He answered all of my questions and provided extremely helpful education. This was a great experience that will leave a lasting positive impression! I was very impressed with how quickly they were able to respond! I had an emergency after hours and had a plumber dispatched out in no time! The agency made sure to contact me when Andrew was on the way, and then I received a text letting me know more about him so I could know who to expect. He was very professional and courteous. He gave a great quote and worked quickly to get the water back on. I couldn't have asked for a better experience!”

“My first contact with the company was with Samantha and she was incredibly friendly and helpful. Adam S. came to give us an estimate to install gas logs and he was so friendly, respectful, knowledgeable and honest. What a great experience! I will recommend Will’s All Pro Plumbing to anyone that is seeking this service. Edited to add: we had our gas logs installed the following day after we received the estimate and we are so happy!! Thanks Adam!”

“Wonderful customer service!! Joe was great! So helpful and knowledgeable about the situation and made sure he educated us before we made any decision. He was so nice and polite and made sure that he did everything in his power to get the job done right. I loved everything about this company, the friendliness when I called to make an appointment, how quick it was to get a tech out and even the communication when the tech was on the way. I highly recommend this company and will use them again if needed.”

“Mario was so friendly and taught me about proper air conditioning maintenance topics that I did not know as a new home owner. He was professional and informative. Explained things in a way that were easy to understand. He gave us plausible options for repairs we need to make. He was awesome! This is the second time I’ve used Will’s All Pro and they have been honest and upfront each time. They have a genuine interest in what’s best for the customer.”

“My service request for an A/C tune-up was answered and scheduled promptly and courteously. The technician, Louis Gonzalez, did a thorough and complete cleaning and inspection of the entire system, and, because I had a prior appointment and had to leave, he returned the following day, without additional charge, to finish up. The attention to detail was outstanding and I was impressed with the level of professionalism among the company employees I communicated with. Excellent service and pricing. Would definitely recommend, and will definitely use again.”

“I am very impressed with Will's All Pro Plumbing. David was the plumber that came out. He was very nice and polite and his work was amazing. He serviced my water heater and fixed a leak in my shower and fixed my garbage disposal. Jason the AC guy came out the next day to take a look at my AC unit and my dryer vent. He was also nice and polite and did very good work. They both took the time to explain everything with me. I would definately use them again and I would recommend them to everyone.”

“A plumber with integrity! Excellent service with a speedy response. My situation was quickly assessed and solution choices were presented. The choice was mine without any pressure. I appreciated his honest and fair assessment. The work was done quickly and effectively. I highly recommend them. Today I had the Water Heater Flush Service. My technician wad superb. The work area was left better than he found it. Work was done with expert care and efficiency. He also checked under my kitchen sink and realigned the plumbing for me. Great man, great service.”

“Very happy with the customer service and work performance from Will’s All Pro provided by Joe today!! He did a thorough assessment and walked me through all the possible options to fix my plumbing issue. He did an overall quick check and reassured me that things looked pretty good with the basic plumbing in my home. That really helped me feel better. I’ll absolutely call Will’s All Pro again for any plumbing needs in the future.”

“Danny helped us out today. He’s great! Very knowledgeable, nice and he’s very patient as well. He took care of our problem very quickly and he explained everything he was doing. I would definitely recommend him to everyone! Will’s All Pro Plumbing was able to accommodate us the same day, Danny was here within 1 hr after calling them. Most places we called previously said they could come out next week (today is Friday). I’m so glad we called them, great service!!”

“I just wanted to publicly thank Alex Soto for helping me with my water heater issue. I greatly appreciated his professionalism, knowledge, great customer service skills, and being so courteous and pleasant. I also want to thank him for taking the time to explain things and not leaving until making sure everything worked to my satisfaction. He is absolutely THE BEST! Thank you “Will’s All Pro” for having technicians like Alex Soto on your team. He makes all the difference & it is specifically why this company has a great reputation. Thank you again! I will continue to use “Will’s All Pro” and recommend to friends & family!”

“Andrew came to our house quickly. He did a great job and price was great! We will definitely use again!!!!! Had to have them come back two weeks later for a separate issue and amazing again. Benjamin came this time and the service was just as excellent!”