Plumbing Service Company Inc., & HVAC

Plumbing Service Company Inc. & HVAC operates as a plumber out of Shallowater, Texas. The business handles plumbing repairs along with heating and air conditioning work. Reviewers name Dusty as the main contact who shows up for most calls, with Carter, Jeremy, and David also mentioned for specific jobs. The company keeps hours around the clock every day of the week and lists an address at 1108 N F M 2378.

Customers call for heater repairs, air conditioning checks, water line fixes in yards, leaks under kitchen sinks, outdoor plumbing problems, leaky faucets, hot water heater upgrades, new disposals, sink caulking, shower head replacements, Jacuzzi tub leaks, and commode issues. Dusty often arrives promptly, listens to the full list of concerns, lines up materials, and finishes the work the same day. Carter has handled installs and quick fixes that return homes to normal operation. Jeremy once drove out to Ransom Canyon to repair a broken water line in under two hours on a Sunday. Reviewers note that these technicians clean up after themselves and sometimes handle extra items found during the visit.

Response times stay fast according to most accounts, with crews described as on time and ready to start right away. Prices come across as reasonable in several cases, though one reviewer found labor costs higher than expected for a three-hour job. Communication is usually direct, with workers calling ahead on arrival, though one customer reported delays in equipment and missed appointment windows that stretched over days. The company serves Shallowater and has traveled to nearby spots like Ransom Canyon when needed.

Google reviews give the business a 5 rating from 51 reviews, with repeated notes on punctuality, quality work, trustworthy staff, and courteous service. A few reviews mention thorough checks that catch extra problems and professional attitudes even on complex repairs. DIRT Score 4.7 from 51 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Dusty rocks! He has always taken very good care of any of my property crisis. Plumbing or HAC.. I trust him to get it right!! Ty, so Dusty!!!”

“Dusty, thank you for coming here to check my heater and AC. You did a great job and I will call you again. Dusty, thank you so much for fixing my heater. You did a great job and I appreciate taking care of it right there. My heater is working perfect thanks again.”

“We were very impressed with Plumbing Service Company. Dusty was dependable, knowledgeable and courteous. We would definitely recommend using this company.”

“Rate Dusty 5stars. Took care of our problem quickly and efficiently. Very reasonable price. Thank you for your service.”

“As always, Plumbing Service Company Inc. is on time, efficient, professional, and friendly. Dusty took care of the issues with my outdoor plumbing and went above and beyond by calling the City to come out and assist, saving me from having to take additional time off work. I absolutely value the integrity of Dusty and his company. His reputation exceeds expectations, and I can’t recommend them highly enough.”

“Carter was great! He is very knowledgeable and does great work! Labor was a bit overpriced, as the install took about 3 hours total. Was told the hot water heater would be about $35 dollars to upgrade and it turned out to be $160.”

“Dusty came promptly, surveyed the situation & listened to all my concerns. A leak under the kitchen sink was the main reason for my call. I realized I had several other things that needed looked at like my HVAC and water heater. He immediately began getting everything lined up & within 2 hours Carter arrived with all materials & by the afternoon had a new disposal, sink caulked, and new shower head. Both were so personable and professional and cleaned up everything they worked on. My sister had referred Dusty to me because of the good work he had done for them. I now would highly recommend them also.”

“Dusty and his team are top notch and always get the job done the right way.”

“Carter was great. He communicated well regarding appointment and arrival time. He had the problem knocked out quickly and had us bad to normal. Very, Very pleased. Will definitely use them again and would highly recommend them.”

“We had an issue with the transformer in the alley. Dusty was very prompt, explained the issue to me, and returned as soon as LP&L fixed their issue.”

“These guys were on time and got right to work. They were respectful and professional and the price for replacing a leaky faucet was reasonable. I will use this company again!”

“Very frustrated. Did not have the equipment needed to fix the issue so had to come back several days later. Then did not show up at the time they were supposed to or answer the phone the entire day until the next day. Did resolve the issue eventually, but communication could have been much better.”

“The young man that came out and looked at the issue was thorough and with the job. Went above what I expected. Also fixed a problem we didn't know we had. Excellent service and professionalism.”

“Plumbing Service Company saves the day!!! When we broke a water line in our yard Sunday morning, Plumbing Service Company came right out. They responded quickly and Jeremy fixed the pipe fast. They drove all the way out to Ransom Canyon and got me fixed in under 2 hours! As I sat on my couch that evening, I thought to myself, "Today could have been a disaster, instead it was almost as though it never even happened.. Amazing." Thank you guys SO much!!”

“You all are the BEST!!!! Love the service and the compassion you sll show to us. Thank you for always taking care of our plumbing issues.”

“Dusty is excellent! Professional, skilled, kind and trustworthy. I highly recommend his services.”

“Very quick to respond! Quality work at a great price!! Workers always call when headed to house!! Friendly and trustworthy!!”

“Appreciate Dusty a very patient man. Was Jucuzzi tub leak. So many things I could do. Hard time making up my mind. Took cheapest & turned out to be the right one. David also took care of commode problem a very nice man. Did good job. Thank you, will hear from me again when I have problem.”

“Nice young men they were knowledgeable about the repair if I owned a plumbing business I would hire them. I will be using them again. Thank you.”

“Dusty always does a great job. His customer service is awesome. I would trust him with any project in my home.”