Ricks Plumbling

Ricks Plumbling handles plumbing work in Sweetwater, TX. The company covers faucet repairs through full new construction plumbing, remodel jobs, gas line repair, water line replacement, sewer pipe replacement, and sewer inspection and location. Mark runs the operation and has handled calls at places like the Double M Ranch.

Customers have described tankless water heater installs that stretched from a quoted two to three hours into seven hours with two men on site at one hundred twenty dollars an hour, plus nearly seven hundred dollars in parts even when the homeowner supplied the heater, filter, housing, and valves. Other jobs involved repeated drain unclogs at four to eight hundred dollars a visit over months until a replacement was finally marked, a leaking shower drain fixed the same day it was reported, and a sink drain that came apart and was put back together on the same call. Devon and Mark are the names that come up in those accounts.

The shop keeps hours from eight in the morning to five in the afternoon Monday through Friday and stays closed on weekends. Reviewers note arrivals within a few hours of the call, work finished inside the time frame given, and prices that seemed fair on some jobs, though billing disputes and follow up calls appear in other accounts. Service stays inside Sweetwater and nearby spots such as the Double M Ranch.

Feedback runs mixed on speed and repair quality across nine reviews that average four stars, with some customers citing clear explanations and respectful crews while others point to repeated visits for the same problem and billing surprises. DIRT Score 2.5 from 9 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I unfortunately had an atrocious experience with Marks team. I was hoping maybe it would be made right but unfortunately all I received was a return phone call from the same "tech" vomiting the same excuses when we contested the bill initially. They flat out robbed us. A 2-3 hour quoted install of a tankless water heater that I personally provided the filter and housing, the isolation valves needed for the job, and the heater itself. It was grossly amateur. It ended up taking a specific 2 man team 7 hours at $120 / hr, on youtube trying to figure out two water lines and a gas line. They also charged me nearly $700 worth of parts. After a physical counting, I bought 22 feet of pex, ($8/10' sticks), 22 pex fittings at an overestimate of $4 per fitting, a separate new water filter because they just needed an unnecessary mount, and 4 3" elbows at an also generous $2 a piece. 16+88+70+8=apparently $700? Also they "reworked" my gas line, an excuse mentioned repeatedly, but in reality they just changed a 90 out and threw on a gas connector hose. Disappointingly its about as dishonest as it gets, or just plain negligence, im not sure which or care to decide. I plumb too man. I'd be let g”

“So I have used this company for yrs, we bought a new house almost 2 yrs ago, every month I’ve been paying 4-800$ every time they came out! FOR THE SAME THING! They unclog the pipe then leave! We’ve been begging them to just replace it! Well… last week. After I had a major life saving surgery, we called them yet again, and they finally marked the issues, well… MARK fired them, Devon has been amazing and the only reason we’ve used them for the last yr alone… mark brought up his personal stuff and used it to fire his employees! While on the job, so basically he took our money, we are still having issues and mark is getting a divorce! This was crazy! I really liked the personal relationship feeling, and we were always treated kind and with gratitude, the lady at the front desk is rude, and doesn’t return calls, anyhow find a better company ppl!”

“I called regarding my plumbing concerns. They showed up and had everything repaired within the advised time. Very professional and courteous.”

“I called because of a leaking shower drain, within hours of the call I had someone at my home getting it repaired. My headache was resolved. Thanks y’all.”

“We have used Mark, from Sweetwater Plumbing, out here at the Double M Ranch for a long time now. He’s always been the one plumber we can count on to show up quickly and come when he says he’s gonna come. Reliable, quality work, and prices are fair. We highly recommend!”

“Had sink drain come apart. Sweetwater plumbing repaired quickly and employees are very respectful. Thanks Sweetwater Plumbing.”

“Very professional and did the job in a timely manner. Would call them again.”

“I had a good experience with Sweetwater Plumbing LLC. The team was professional, arrived on time, and completed the repair efficiently. They explained the work clearly and treated my home with care. The service was reliable, the pricing seemed fair, and I'd consider using them again for future plumbing needs.”