Western States Home Services

Western States Home Services works as plumbers based in Tucson, TX. They take calls for residential plumbing jobs and stay open around the clock to handle calls that come in at any hour. The crew focuses on local homes where pipes, fixtures, and water lines need attention due to age, wear, or daily use. Technicians cover the Tucson area with trucks stocked for common repairs and installations that homeowners face in this part of the state. They keep things moving by showing up ready to assess the problem on site and get water flowing again without long delays.

Plumbers from the company handle drain cleaning, leak repairs, water heater work, and fixture replacements using basic equipment that gets the job done right the first time. In Tucson they often deal with hard water buildup that clogs lines or shortens the life of appliances, so they flush systems and replace parts that fail under local conditions. Homeowners reach out for help with sewer backups after heavy rains or for new installations when remodeling kitchens and baths. The team works through each step by checking the full line, explaining options in plain terms, and finishing with a test to confirm everything holds.

Homeowners keep coming back because the crew shows up on time, explains costs before starting, and leaves the site clean with no leftover mess. Reviews point to solid repairs that last without repeat visits, straightforward talk about what needs fixing, and prices that stay in line with the work performed. Speed stands out on emergency calls while quality shows in the lack of callbacks weeks later. DIRT Score 4.61 from 179 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Today we had a new service tech named Joe Gabriel show up instead of our regular tech Roy Lizarraga. Joe told me he was our new service tech because Roy had retired. When I brought out the new replacement filters for our roof top units he shook his head in disgust and asked my why I chose to purchase those filters when there were better ones on the market. I told Joe that Roy had always recommended that I purchase those specific types of filters. When I asked him what he would recommend he walked away from me without answering and went to the back of the van in visible disgust. When my husband approached Joe to ask him why he was being indignant and not answering my question Joe told my husband to back off because he was too close to him. My husband was standing at least three feet away f”

“I had a great experience with my AC service. Joe was the one who handled the job, and he did an excellent job from start to finish. He was professional, on time, and explained everything clearly before getting started”

“As always Roy showed up on time, very informative with what he was doing and even showed me what he was looking at and what I should keep on doing to make sure that everything stayed in good working order. Thank You Roy ! Always a pleasure to have you in my home 🏡.”

“Marcos was on time, kind, courteous, and a very respectful gentleman. He explained that the units were doing well, made recommendations to keep our units performing their best, answered any questions I had, and prepared a quote for us to look over. Great experience.”

“These guys did a fantastic job. They explained every step and and shared very valuable information. We were able to see results from the aeroseal right away. They were on time and were respectful of our home. They answered all our questions and took they're to ensure the job was done the right way. 10/10 definitely recommend.”

“Our a/c stopped working while we were away from home on Sunday. We got home at 10pm to a very uncomfortable house! I called Monday, early, and Roy was at our house around 10am. He found a blown fuse., and after checking the coolant levels, had the unit working properly. Unfortunately, overnight, the fuse blew again, I called, he was there around 10...and found the culprit ..a bad compressor. He worked magic and found us a replacement, and set up an appointment for the next day, and worked a temporary fix to keep us comfortable in 105+ weather. The next day, at noon (as promised), Cory arrived to install the repair parts. I expected this to be an all afternoon project, but he worked quickly and neatly, and was done in under 2 hours! Both of these gentlemen worked efficiently and with our c”

“Joel came out and was a wealth of knowledge. He knew exactly what he was doing. He knew all of the right questions to ask. I was very impressed and he even made my life easier with simple suggestions. Im extreme happy.”

“Kory Rutt did an INCREDIBLE job on our install for a new unit. He was very knowledgeable, and got the job done with high quality and efficiency. He was training someone as well and I was impressed by his ability to teach others. Very thankful for his knowledge and experience!”

“Roy Lizarraga came to complete my HVAC check, as always, he was very professional with his approach to the service! I highly recommend him as he did excellent work to complete the process! Western States installed my air conditioning system in August 2022 and have been excellent since, also everyone at the company is a pleasure to work with!”

“Jason came by and did a great job inspecting our heater and made sure everything was up to par! Thanks for stopping by Jason!”