American Eagle Plumbing, Inc.

American Eagle Plumbing, Inc. handles plumbing work out of Hutto, Texas. The family-owned company has operated since 2009 and serves Round Rock along with the local area. Jon and John lead the jobs with support from Alex and Ellen on some calls. They handle clogged drains, water heater installs and replacements, whole-house repiping, water softener setups, gas line work, reverse osmosis systems, faucet repairs, and kitchen or bath updates.

Homeowners bring them leaking water softeners that need full swaps after pressure checks and heater flushes. Other calls cover toilet replacements from builder grade units, stuck and corroded tub faucets, slab leaks under foundations that require testing and targeted fixes, water heater swaps after weeks without hot water, and drain clogs tied to AC lines. Jon and John also install new conditioning units, verify showerheads and sinks post-job, and spot prior code issues on sinks or heaters that need correction.

They show up the same day on many requests and arrive on time for scheduled work. Reviewers note clear explanations of options and pricing before any fixes start, along with follow-up texts on arrival and after the job. Work stays neat with drop cloths and full cleanup, and they adjust schedules when cancellations open up. Service reaches Austin addresses too, with honest input on builder shortcuts or worst-case risks.

The Google rating sits at 4.9. Reviewers keep mentioning thorough checks, quick responses, and straightforward talk on maintenance steps for softeners and heaters.

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“Jon and his son came out as our old water softener system was leaking. After a lot of great information from Jon, we had them install a new one. He also checked the water pressure which apparently exceeded the recommended pressure. They installed a pressure reducing valve & also had them flush the water heater. The work was efficient, professional and timely. The communication skills are excellent. We will be using American Eagle Plumbing, Inc for all our plumbing needs.”

“I just had Jon out to inspect an issue we have noticed with a toilet flushing. He was quickly able to tell me the issue and provided transparent pricing in order to switch out our toilets from cheap builder grade to something that would solve our problem and also last a long time. He also gave me other great tips for the showers and sold me a product to help keep our drain clear that drains from the AC drain line and often gets build up. Jon was very professional and provided excellent service! Thank you again!”

“John was prompt, and it took him only 3 hours to do the job. He installed parts that will be much better than the part he replaced, too. Very pleasant man, part owner of the company, and I would use his services again.”

“Working with Jon at American Eagle Plumbing was a great experience. I needed some help with the existing water softener system (one that uses salt) for the house I recently purchased, and Jon came out to assess it and educate me on its use, as I had zero experience with water softeners. He was very patient with explaining how they work and how to maintain them. Because the existing system was over 15 years old, I opted to have Jon install a new system, and I'm very happy with the results. He greatly improved upon the details of the actual installation from how the previous one had been installed, and now I have a tidy, clean, fully functioning system! Jon was very prompt and clear in his communications, and scheduling the work was easy. On the install day, he and his assistant Sam finished ahead of schedule and were very respectful of my space while conducting the work. I highly recommend reaching out to Jon for any plumbing needs, and I plan to use him again for future needs.”

“I had a great experience meeting John, the owner of American Eagle Plumbing. He’s very knowledgeable, easygoing, and truly takes the time to understand the problem before recommending a solution. What stood out most was his patience with the customer and the way he explains things clearly without rushing. Overall, it was a great customer experience. If you’re looking for a plumbing company that is professional, honest, and easy to work with, I highly recommend American Eagle Plumbing. 👍”

“I had an exceptional experience with American Eagle Plumbing, thanks to John’s outstanding service. John was incredibly helpful, knowledgeable, punctual, and professional throughout the entire process. He expertly installed a reverse osmosis and water softener system in my home, ensuring every detail was perfect. He also thoroughly verified that all my systems—showerheads, sinks, and even the bathtub—were functioning flawlessly. What sets John apart is his attention to detail and mastery of his craft. He took the time to guide me step-by-step through the installation process, explaining the nuances of both systems in a way that was easy to understand. His expertise and passion for his work truly shine through. I highly recommend American Eagle Plumbing for any plumbing challenge, big or small—John’s service is top-notch!”

“If I could do more than 5 stars, I would. Jon came on time. And once seeing the issue warned me about the worst case scenario because the home builder traditionally takes the simplest path. The pleasant surprise was the homebuilder did it the way Jon would have done it himself and what could have been a week project was done in under an hour. Couldn't be happier with the honesty and integrity of American eagle plumbing.”

“We can’t say enough good things about John and American Eagle Plumbing, Inc. After a week with no hot water, he was kind enough to move us up three days earlier when a cancellation opened up. The water heater replacement was done beautifully—efficient, clean, and clearly by someone who knows what they’re doing. It’s rare to find someone this dependable and considerate. We’ll definitely be using him again and recommending him to friends.”

“Highly Recommend! I had a tub faucet that wouldn’t turn off because it was stuck and corroded, and Jon fixed it quickly and professionally. What really stood out was the care he took while working—he laid down drop cloths to keep everything clean and even finished the fixture neatly with caulking. He also went above and beyond by checking my home’s water pressure and showing me exactly where the main water shutoff is located in the garage, which was incredibly helpful (especially in an emergency)! Professional, thorough, and came the same day. 10/10 service!”

“John was prompt, very knowledgeable, and installed our new water heater the same day as our consultation. He even spotted a major mistake previous plumbers had made, which we will be having them fix. Highly recommend.”

“Jon did a great job diagnosing and replacing my bad water softener and expansion tank. He finished the job sooner than expected and left the area clean and looking better than before.”

“American Eagle Plumbing passes the test of time. They are also very polite, friendly and professional. They came out several years back to replace my 10 year old builder's grade water heater that died. They added an electronic valve on the inlet to the water heater to turn off the water in the event there ever is a leak (sensor in the pan) which is amazing mental insurance for me. I even sprung for a Flow-Tech anit-scaler and I notice less water spots. This should also let all my appliances (that use water) last longer too. I am a club member (money well spent) and they come out once a year to flush the system and that is when I renew each year too. I had called them to do a repair for me and while here, I told them my toilet was filling slowly. I told them I needed it looked at next time (so I could budget the money). Jon told me something that I could look into and if I still had issues, to call him back when I was ready to have them fix it... Guess what... their suggestion worked and the toilet is good as new. Bought a fill valve at Home Depot and put it in. I was certain it was something else, but he nailed it. Great Ma and Pa business done the old way. Hard to find that ”

“Came same day. Very honest and explained the issue with our water heater. Explained the options and what we needed to do to keep maintenance on our water heater. Was done the same day. Fixed the issue and was very professional the whole time! Any plumbing needs will be reaching out again!”

“Once again, stellar service completed by American Eagle Plumbing! Jon and Alex came out and installed a water conditioner chemical filter to supplement our water softener and chlorine removal units we already had. This was to filter out the forever chemicals that the other two systems won't catch. Excellent communication from start to finish and beyond- from texting when they were on their way, all throughout the installation process (which takes a few hours) and even additional follow up the week after to check if we've noticed a difference in our water. Very patient and informative! Was also very impressed with Jon's rearrangement of our conditioning systems in order to accommodate all three into a limited space in the garage. Highly recommend their services. The new filter is the black one on the left in the photos- very professional looking installation.”

“Jon did an excellent job of explaining and then installing a new water softener for my family. The work was fast, neat, and clean. I have since had some other plumbing repairs to outside faucets that were done just as well.”

“We discovered a slab/foundation leak after noticing some cracks in the walls, and then a letter from the city reporting very high usage of water. Called a couple of companies, paid them both for the testing, and decided on Jon with American Eagle in the end. He was so knowledgable, and not pushy at all. His reviews were great so we went with him. Jon also bought us some time in making a small repair when he was out doing the testing so we wouldn't be without hot AND cold water, as he suspected it was only our hot water pipe that was leaking (under our foundation). So we got to keep the cold water on and just shut off the hot. We needed a few days to get a claim submitted, reviewed and approved by insurance. The other company did not take this extra step, therefore making us feel rushed...and for thousands of dollars, we didn't want to be rushed. He was also quick to provide exactly what insurance needed in order to move to the next step. Jon gave us a couple of options and advised us on the best one (which was a bit less than the other option). Once we received the insurance approval, it was scheduled and it took about 4 hours for Jon and Hunter to reroute the hot water pipe th”

“American Eagle Plumbing did a great job on our water system! Jon completed the job in a day and he explained everything to us. The system looks great and he cleaned up everything. I will have Jon do all of our plumbing from this point forward! He is trust worthy, knowledgeable, and very professional! I don’t think you can find a better plumber out there! I would recommend him to anyone!”

“Had an awesome experience with American Eagle Plumbing today! The plumbing for my kitchen sink was not up to code. Jon arrived on time and quickly assessed what needed to be done. He was able to show me what was needed and explained everything to me so clearly. My disposal was also on its last leg. He was able to replace it, bring everything up to code, and left the area cleaner than it was before he started. Thank you, Jon, for saving me so much time and a big headache from trying to do all of this by myself. It was so nice having this work completed by a respectful, qualified professional that took care of business and was also polite and communicated well. Thank you!!”

“Jon saved the day! We called Jon to fix a water pressure issue and descale our tankless water heater units ahead of hosting a crowd for Christmas Eve. He was very flexible on scheduling, was prompt and professional, knew what he was talking about, and explained things well. He fixed the issue efficiently, and was very thorough in checking things out after repair. I would 100% recommend Jon and American Eagle Plumbing for any plumbing needs, and will absolutely use them as my go-to in the future!”

“American Eagle Plumbing is my go to plumber in Austin Texas. They are extremely experienced, knowledgeable, punctual, kind, respectful and trustworthy. They are a plumber you can always count on to do the job right THE FIRST TIME!!! I love Jon, Ellen and the entire American Eagle team.”