Texas Water Heaters

Texas Water Heaters operates as a plumbing business in Hutto, Texas, focused on water heater work and related services across Austin and surrounding communities including Belton, Buda, Kyle, Temple and parts of Travis and Williamson counties. The company handles repair, service, maintenance, replacement and installation for both tank and tankless models along with gas line services and general plumbing. Their stated experience spans more than 51 years of providing these offerings to local homes.

Reviewers describe calls about leaky units that brought out technicians such as Jimmy, Jack Howard and Justin Russ who completed fixes promptly and left no mess. Others note tankless installations completed within two days, attic replacements that included new gas lines and frames handled by Garrett, and annual descaling visits where technicians explained system cleaning and long-term care. Additional jobs include bathroom vanity installs, propane leak repairs and maintenance on Rinnai units where staff addressed questions on filtration options and expansion tanks without pushing unnecessary work.

Technicians arrive on schedule after quick initial responses, often the same day or next morning, and communicate details through phone, text reminders and in-person explanations. Pricing is described as straightforward with no added charges, and service runs from early morning through evening on weekdays and weekends. The business covers listed towns in the Austin region and handles both emergency leaks and planned maintenance.

Feedback shows a 4.9 rating across the available reviews, with repeated notes on timely arrivals, clear answers to questions and consistent follow-through on water heater jobs.

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“We had a leaky water heater. Contacted Jimmy at Texas Water heaters and the response was very quick. Jack Howard and Justin Russ came out and took care of the problem. They were very polite and worked quickly. There was no mess when they left. Highly recommend this company.”

“Fantastic service and a great price. Installed a new tankless. Got it installed 2 days after! Installer was much more knowledgeable than the plumbing company that offered the same service at twice the price!”

“Garrett was awesome. He did a bathroom vanity/sink install for me. He was on time, quick, solution oriented for my weird old-house bathroom, and was super communicative. He doublechecked on everything aesthetic with me and ensured it was setup with no leaks. Will be calling Texas Water Heaters again!”

“We had our tankless water heaters serviced yesterday. We hadn't cleaned them in probably two years and they were very dirty. Our technician explained what makes them dirty, how that stresses the system and gave us lots of other interesting information as to how to have a better system that should last us a long time. I really appreciated his insight and the time he took to talk to my husband and I. TWH is not a company out to rip you off or suggest things you don't need which seems a rarity these days.”

“Garrett was great! He was very professional, explained everything he was doing, and answered all of my questions. KR was equally informative re: tankless water heater management during last week’s ice storm. It’s wonderful to support a local Austin company. Highly recommend!”

“I love the efficiency and friendliness of this company, I have had no issues with my tankless water heater they installed, they even text when I was due for my yearly maintenance. Highly recommend them.”

“Called Texas Water Heaters for an annual descaling on my Rinnai tankless unit, first service since I bought the house. They were on time, professional, and the technician took time to answer all my questions honestly. Asked him about a whole-home water filtration system and a thermal expansion tank and he gave me a straight, no-BS breakdown of what’s worth it and what isn’t, which I really appreciated after getting some questionable advice from another company. Will definitely be using them again.”

“Water heater installation was as per the contract and on schedule. Jack took significant time in explaining our myriads of questions. Before that, KR gave me detailed quotes on tankless and tank water heaters. Overall, it was a wonderful experience dealing with Texas Water Heaters!”

“Garrett from Texas Water Heaters showed up at 8:30am and was finished around 5 hours later. He removed the Bradford White 40 gallon hot water heater from the attic, ran a new 1" gas line from the gas meter, built the new frame to hang the new Navien NPE 180A2 recirculating tankless heater, and reran the drain, exhaust, and condensing lines. Afterwards, he throughly explained the operation of the tankless heater and how to take care of it. My first two showers yesterday and today were such an improvement over my 40 gallon water heater, which never seemed to have enough hot water for a shower, despite it only being 4.5 years old, and being maintained. I would have to adjust the faucet handle every 2-3 minutes, continually moving it to add heat to the water. With the tankless, once I set the faucet handle to a comfortable setting, the temperature stayed the same for the entire shower. Yea! I found Texas Water Heaters to be priced more reasonably than a another well know company in the Austin area that gave me a quote 5 months ago when I had the old hot water heater flushed. They were very courteous and knowledgeable. Since water heaters are what they specialize in, they know how to”

“Excellent Service! I made one phone call and the job (a new water heater) was done right and on time. I will definitely use Texas Water Heaters again.”

“Installed 2 water heaters today. Garret and Jack were awesome. Very professional. Highly recommend Texas water heaters. Thx”

“We had our water heaters replaced with a tankless unit. Job well done! Fast service and we a very grateful that we were taken care of. Thank you!!”

“Talk about perfect customer service - My husband had tried, after watching videos online, to relight the pilot after a storm/power outage but to no avail. He Googled "water heater repair" in our area and found Texas Water Heaters. Called the number and the nicest gentleman walked him through the steps. Lit right up! No service call, no charge! Thank you, thank you, thank you!!!”

“Great Service! Service was done on time and provided much needed information on the condition of my water heater! Thank You!”

“Second time with this company. Very professional and I feel very comfortable with their knowledge and explanation. These guys show up when they say and don't hide costs. Great experience”

“Great service and service person always looks at health of entire system beyond what initial issue was that we called about. Always friendly with very clear expectations too…been using for over 10 years and will continue to in the future.”

“Had a fantastic experience with Garrett and Texas Water Heaters. I called them in the afternoon after being ghosted by a different plumber, and Garrett was able to come out same day to address a leak. He was thorough and explained everything in detail. We did end up replacing our water heater just a few weeks later, pricing was fair and the work was complete quickly. I highly recommend this company.”

“Great company and great service. I love my tank less hot water heater and Texas Water Heater plumbers are very experienced. Garrett did a great job servicing my unit to keep it running smoothly for years to come.”

“I had a propane leak from my water heater and Texas Heaters came out the next morning and was able to fix my issue super fast. The technician was very friendly and professional and I will be a continuing customer in the future!!!”

“Texas Waters Heaters has done a great job of flushing my tankless water heater system for many years and I highly recommend them.”