Declan & Sons Plumbing

Declan & Sons Plumbing runs a residential and commercial plumbing outfit in Waco, Texas. Their licensed technicians cover drain cleaning, water heater repair and installation, leak detection, sewer line service, and emergency calls. The business lists upfront pricing before any work starts along with same-day service across Waco and nearby McLennan County communities. They keep a 24-hour line open for calls at any hour and send crews out for burst pipes, flooded floors, or non-working toilets without overtime charges.

Homeowners call them for clogged kitchen sinks that stop draining completely, and crews reach the house within a couple hours to clear the line. One customer noted a technician installed a check valve after repeated dishwasher backups from a kitchen drain. Others mention Cole diagnosing and fixing a problem on the spot during an annual service visit, while Gary handled a motor replacement on a water system that had run for over twenty years. Albert explained each step during a same-day repair and left the area clean. A separate visit caught an old issue from a prior job and fixed it without extra cost.

Crews show up on time, communicate the diagnosis before touching anything, and charge the same rate day or night. Reviewers note the dispatch works even in bad weather and that the office answers the phone with a real person rather than voicemail. Service stays inside Waco and central Texas, with same-day availability listed for most jobs. Some callers report trouble reaching the number on the first try, yet those who connect describe the process as straightforward once a technician is assigned.

The company holds a 4.4 rating on Google from hundreds of reviews, with repeated comments on fast arrival, clean work, and technicians who name the exact problem before quoting. Negative notes center on phone connection issues in a few cases. DIRT Score 4.3 from 386 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

Google

“Called around 1pm on a Friday because my kitchen sink was completely clogged, water wasn't draining at all. Honestly expected to wait days for an appointment but someone was at my house within 2 hours. The technician had it fixed in about an hour. Really appreciated how fast they responded, especially since it was already messing up my whole afternoon. Would call them again if anything else comes up.”

Google

“The customer service representative walked me through the annual service contract with a lot of patience. Despite challenging weather conditions, they managed to schedule my first plumbing service appointment. The whole team was impressive, particularly the technician who was assigned to my job. He bravely faced the inclement weather, when many would have retreated. Upon arriving, he wasted no time in diagnosing the problem with my kitchen sink drain. On two occasions in the past, a clog had resulted in drain water spilling into my dishwasher and onto my floor. His suggestion was to install a check valve to prevent any reverse flow. But he didn't stop there. He also added an extra check valve before the P-Trap, preventing any building water from backing up into the trap. His attention to detail was evident when he noticed missing levers from the sink shut-off valves and informed me. The technician didn't just focus on the immediate problem. He conducted a thorough inspection of the whole property as part of the first of the two annual checks. He even inspected the refrigerator ice-maker line at my request. Before leaving, he ran the dishwasher to ensure there were no leaks. The tec”

Google

“I would give zero stars if possible. I wanted to try a new plumbing company after my sink clogged and saw the overwhelming 5 stars here, so I gave them a call. However, the people who picked up were representatives from Angie’s List trying to connect me with other plumbers in the area. I hung up and called again, thinking I had the wrong number, only to be connected to Angie’s List again. I scoured the internet for another number, but could only find this number. I live close to the listed address, so I decided to just visit the establishment to see if I could schedule a plumber in person. The address takes you to where Sub-Zero and Mamamaka Bowl is, but there is no location for Declan & Sons. I even asked the workers in Sub-Zero and they had no idea what I was talking about. I worked with another plumber instead. I’m not sure if they just have all the wrong information on this listing or what is going on, but it was a bit frustrating. Edit: Looking through the reviews, 26 different plumbers are mentioned by name as all working for this company, which makes no sense at all. There are no repeated names. I think this company does not exist and these are fake reviews.”

Google

“Plumber was professional and He identified an trouble from the last visit and proactively offered to repair it at no charge. That respectful of honesty is rare these days but greatly appreciated. Worked and was very clean.”

Google

“wonderful experience. Our repairman Cole is knowledgeable about his trade. He helped us out with our dilemma and was super Anyone would be lucky to have Cole come by for their plumbing problems.”

Google

“Our tech Gary was excellent. He made effort to get our up and running. Sadly for us, he discovered our motor was no longer operating. We just bought our building and expected the to not have much time after over 20 years.”

Google

“I am struggling to get ahold of this company. The first time I called we seemed to get disconnected immediately, but the number appeared disconnected. My number is from another part of Texas (I'm a transplant). I call with my local number, got thru, and got disconnected again, and the number again appears disconnected. I'm just really struggling to get in contact with this company. ------- Update: I believe this company blocked my number. "disconnected" in my original review was "They'd pick up, and after asking what I needed, we would disconnect" follewed by an error message calling bak saying the number was not in service.”

Google

“Albert was polite, professional and explained he was doing. Would hire again. We discussed our problem and he was able resolve on same appointment.”

Google

“They arrived out the same professional and clean. courteous and the whole process was super fast. I thought it was a little on the high side price wise but I needed it taken care of. Would endorse and use again if needed.”