Flow Plumbing Services, LLC

Flow Plumbing Services runs a plumbing outfit in Waco, Texas as a family owned business. Santos leads the crew on jobs that cover leak repairs, repiping work, gas line replacements, new bathroom lines, mop sink installs, outside faucet fixes, toilet adjustments, sewer line runs, and water heater placements. Reviewers note the team handles both small service calls and bigger house wide plumbing overhauls on rental properties and older homes.

Homeowners describe calls for burst pipes in walls after cold snaps, small gas leaks that turned into full line replacements, and pipe issues that needed quick fixes with picture proof sent back. Santos and Rolando handled price talks on one urgent job while Roy joined on another for clear explanations of risks. Crews finished repipes on prior homes and new builds, installed two bathroom lines plus a mop sink at a business site, and tightened leaks outside without leaving debris behind.

They pick up calls the same day when other outfits go to voicemail, show up within an hour on some requests, and keep in touch by text with answers to questions. Work stays in the Waco area at rates called reasonable or fair, with free estimates noted on service jobs. Reviewers point out clean job sites, prompt arrivals, and communication that stays direct through the whole process.

Most reviews highlight honesty, speed, and solid results across repeated jobs, though one review called out slow replies and disorganization on a discount inquiry. Topics that come up often include fair pricing, clean work, and reliable follow through on fixes.

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“We have used Flow Plumbing Services on multiple occasions and Santos and his crew have always been very prompt, courteous, professional and fair pricing. We have also referred him to others and he is beyond great! Extremely responsive, all you need in a plumber! No need to shop around. Santos and Flow Plumbing are exceptional!!”

“Great experience at a reasonable rate. Our pipes needed help asap and they responded quickly. Rolando worked with me on the price and got it done quickly with picture evidence. Very professional work and communication. He is now my plumbing guy!”

“These guys are life savers! A small gas leak was discovered and they came out very quickly to diagnose, found several old pipe leaks, then ultimately ran an all new gas line to make the house safe. Super fast, super efficient and thorough, and the best…super reasonable prices. Technicians were very kind, and also very respectful of the house and didn’t leave a huge mess to clean up after. Also super quick text communication, and answered all my questions. Definitely choose them for your plumbing needs!”

“Flow plumbing did an excellent job installing 2 brand new bathroom lines and mop sink room in my business. I highly recommend Flow Plumbing to all my friends and family.”

“Dealing with this plumbing service was extremely frustrating and stressful. There was a complete lack of a timely response, unprofessional, disorganized, and unreliable. Before forwarding the job, I ensured that if there were military discounts available and when will the project be able to start? They told me just how much it will be, but I was unsure about what should be done for job detail actual quotes?!. He mentioned he would get back to me, but I haven’t heard back. I do not recommend this plumbing service at all.”

“Stop right here!!! No need to search for another high end outrageously priced Mr. FIX it. THIS company is it!! I would give them 6 stars if I could. I had pipes bust in my wall from the recent cold. I called 7 companies and reached their vm. This was the only company who answered my call. They came the same day and had the problem fixed within 2 hours. It was super affordable🤑 By the time the "others" even thought to return a call Flow LLC had me up running. This was truly a blessing to me. Thank you FLOW LLC 💙💙”

“I have used Flow plumbing for different services. They had repiped my previous house and have used them again in our new home. Santos and his team are reliable and prompt. I highly recommend their services.”

“Flow Plumbing is our go-to plumbing service company. This morning, the crew fixed a leak outside, replaced an outside faucet, and tightened a toilet .They are honest and easy to work with. Excellent communication and fair pricing.”

“Santos and Flow plumbing are the best! I am a single mom and I know very little about plumbing. He ALWAYS helps me with whatever needs repairing or replacing. He is honest, reasonable and very responsive. I would recommend Flow plumbing to anyone in the Waco area. Very professional and excellent customer service!!”

“Excellent experience using Flow Plumbing. Santos and Roy were both professional, knowledgeable and friendly. They also provide free estimates on service work which is rare. Would highly recommend to anyone looking for an honest and reliable plumber in the Waco area.”

“Flow Plumbing did a great job. I needed to have my plumbing redone for my house and these guys did awesome. Got the job done in a timely manner, very clean and professional. I will be using them again for any other projects that may come up.”

“Dealt with Santo at Flow Plumbing for a total repipe job on rental property. Extremely satisfied with the job done. They did this work for half the price of another bid given to me . Will most definately be using them again for future repairs.”

“Santo’s was nothing but professional and friendly to us and went beyond our plumbing needs and helped us connect with so many amazing workers for various jobs. This is our 1st Reno and Airbnb and it couldn’t have gone any more smooth. You will not go wrong hiring Flow Plumbing. They honest and now the ends and out of plumbing. We received all new plumbing in our 1903 house and new water heater and they also put in new sewer line. I wouldn’t call anyone else in waco area for my plumbing needs. I highly recommend Santos at Flow Plumbing.”

“I noticed the wall behind our washer was wet, so I put in a service call to our regular plumber. Unfortunately, he was going to be unavailable for several days, and I was concerned that the leak would be too far gone by then. A contractor we had used for a remodeling job recommended Flow Plumbing Services. The contractor said Santos had been a plumber for several years and had recently opened his own business. I gave Santos a call, and he arrived within an hour or so. Sure enough, we had a small leak in one section of pipe near the washer that was spraying a fine mist towards the Sheetrock. Santos repaired that leak, which is what I requested, but my favorite part of this story is that he pointed out another leak to me several feet away that I wasn’t even aware of, and it was a much larger leak! Santos repaired that larger leak, too, and his fee for both repairs was extremely reasonable. He’s definitely my Go To plumber from now on. I highly recommend him.”

“Flow redid all of the plumbing in our house. They are fast, honest, and efficient. Would highly recommend them to anyone needing a plumber for any size job.”

“I highly recommend Flow Plumbing services. They are professional, knowledgeable, and affordable! I will definitely use them again when I need reliable plumbing work done.”

“Flow Plumbing was really fast to respond to my plumbing needs and took care of the project in no time at all! I would highly recommend using Flow Plumbing Services for all your plumbing needs!”

“They explained everything very clearly as well as any risks or unknown variables about the work to be done (I feel like it’s rare to be that honest!) then completed the work quickly, well and for a fair price.”

“Flow Plumbing is professional, honest and responsive. I definitely will be using them again in the future.”

“Great service and reasonable prices”