Leak Masters

Leak Masters runs plumbing and pool work out of Waco. Rusty Robinson leads the crew and they handle swimming pool leak detections and repairs along with mastic installation for coping, expansion joints, and concrete cracks. They also take on general plumbing installations and repairs. The team uses camera equipment to trace lines and locate problems, then excavates and completes the fixes themselves. Every technician holds certification as a leak detection specialist.

Customers call when pools lose several inches of water each day or when new homes show ongoing drops. Tito found and fixed one leak in two and a half hours. Rusty and Tito ran pressure tests that uncovered multiple leaks in lines, lights, stairs, skimmers, and jets on several properties. The same crew handled a busted cleaner line and a faulty connection at a resort pool, plus an outside house leak that they repaired the same day they arrived.

Reviewers say the crew arrives on schedule, keeps in touch throughout the work, and explains the test results on site. They cover the Waco area and respond within hours or up to a week depending on the schedule. One customer noted a flat rate of five hundred seventy five dollars for the detection visit.

The business shows a 4.8 rating across the posted reviews. Recurring comments cover accurate leak finds, clear explanations from the technicians, and steady communication from Rusty and Tito. One review described a case where no leak was found and follow up calls were not returned.

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“My pool was leaking 3 to 4 inches a day Leak Masters were able to get to me within a week. Tito was able to find the leak and have it repaired within 2.5 hours. I highly recommend Leak Masters.”

“Tito was so communicative and supportive when we learned we had a pool crack in the home we just purchased. He came out right away, was very knowledgeable, diagnosed our problem quickly and referred us to a company to help with a possible major repair. His honestly and expertise were very appreciated. Thank you Leak Masters!”

“My local pool company referred me to Leak Masters to assess and repair leaks on my inground pool. Rusty and Tito were very prompt, stayed in communication with me throughout my project, answered all questions timely & completely, and did a fantastic job completing the work. I would highly recommend this team if you ever need any work done in the Waco, TX area. 10/10”

“Rusty was recommended to me by Waco pools. I had recently purchased a house and was adding 6” of water a day. Rusty and crew came out to evaluate my pool and said that it had some problems. So they did a pressurized test and found 3 massive leaks. The leaks had obviously been around for a while and had just been getting worse as time went by. Tito and the guys from Leak Masters came over, demoed my concrete, found the leaks and everything was repaired in a timely manner. I was back in my pool enjoying the summer in no time and only having to add around a 1/4 to a 1/2” of water a week now. Everyone at Leak Masters was very professional and explained everything fully. If I wasn’t sure what they were talking about they explained it so I could understand it since I was new to owning a pool. I highly recommend Leak Masters and will definitely recommend them to my pool owning friends.”

“Leakmaster quickly and accurately diagnosed a complex leak that had been causing me immense stress. Their expertise saved me from costly, unnecessary repairs. I am genuinely happy with the transparency and professionalism of the entire team 😀”

“Our water bill was unusually high, and Tito came out and identified the leak after some testing, and executed a quick repair. Leak Masters can find the leak, fix the leak, and do it all in the best possible manner. We can't recommend them highly enough.”

“Outstanding service. The technician was extremely knowledgeable and used great technology to pinpoint the exact location of the plumbing leak without tearing up my yard. Everything was explained clearly, and the repair was perfect. I'm totally satisfied with the job they did.”

“I called Leakmasters of Waco about a leak in our pool because we were losing 4 inches of water daily. Rusty said it was 575.00 to do a leak detection. Tito came but was unable to find a leak in the plumbing. We did show him our leaking hot water heater which has been leaking for 6 months, which is the leak Rusty says "they" found. I even asked him for an estimate to replace it, which of course I never received either. Three days later I left Rusty a voicemail and asked him to call me ASAP because we were still losing 4 inches of water a day. He never returned my call, so I called another company and they found the leak in our spa jets easily. I called Rusty again and left another vm. Still no response. I then texted him and he responded with I should have tried harder to reach him, he didn't see my voicemails and his tech is only human and might have missed something! They do not return calls and do not stand behind their work. All they do is make excuses!”

“Very, very happy with Tito (and Rusty) at Leakmasters. We were losing 2-3" of water Per Day. Plumbing tested (all good). Then checked light, stairs, skimmers, etc. 2 major sources of leak were light and stairs. Has been a week since repairs, no water loss at all. Warning though, they stay very busy for good reason! Wait for an opening-job done right, very polite, punctual and professional, worth it!!!”

“I contacted Leak Masters to come out and assist with finding a leak in one of our pools at Whitney Ridge Resort. I couldn’t have been more impressed with the quality of service that was given. The leak was isolated to the pool jet feeds and narrowed down to a faulty plumbing connection. Thankfully in an area that didn’t require tearing up the pool deck. I am very hopeful that this will finally fix our issue. I would highly recommend Leak Masters in the future. Thank you for sending Tito out.”

“Called Leak Masters to check our pool plumbing. We had been losing water daily and could not figure out where so we called Leak Masters. A tech came out and pressure tested all the lines and found the cleaner line had busted. He took the time to show us the test and really gave me confidence of the results. Tech was very professional and fixed the problem that day.. Thanks for the help!”

“Leak Masters is the most professional leak detection company in Central Texas. They are family owned, fully insured. Leak Masters can take tackle swimming pool leaks as well as traditional residential home plumbing leaks. They can replace any rubber mastic as needed in your concrete decking. Give them a call when you have that overwhelming situation arise with a leak that you don’t know how to address.”

“Called Leak Masters to check our pool plumbing. I was concerned with water loss during the extreme heat this summer. A tech came out and pressure tested all the lines and found no issues. He took the time to show me the test and really gave me confidence of the results. Tech was right on time as scheduled. Thanks for the help!”

“Called Rusty about a leak outside my house, and his team was sent over within a couple of hours and repaired it all in the same day. Top notch service for sure! Highly recommend.”

“Rusty and Tito were awesome to work with. Super knowledgeable and did outstanding job getting us back up and running. Thanks fellas!”

“The Techs are very professional, courteous, and knowledge. Our pool had a leak which we weren't aware, they found the leak and corrected the problem.”

“Rusty and his team at Leak Masters are first class - very responsive and great on follow up . Highly recommended”

“Rusty and his team always try to do the most they can to resolve any problems associated with your pool. I highly recommend them!”

“Very nice, polite, and punctual. Great service. I highly recommend.”

“Excellent work and highly recommend.”