Dixie Plumbing

Dixie Plumbing works out of Lindale, Texas, taking on plumbing jobs across the local area and nearby rural spots. They handle the everyday pipe problems and bigger fixes that show up in East Texas homes, from frozen lines after bad storms to setups that never got done right the first time. The crew focuses on getting water systems back in order whether the property sits inside town limits or out where codes are loose. Homeowners reach them for leaks, fixture swaps, and repairs that need some digging once the ground is opened up.

James handles country jobs by spotting builder shortcuts and correcting the plumbing so it works the way it should without repeat visits. After Winter Storm Yuri in 2021 they replaced outdoor spigots even when temperatures stayed low and the day had already run long across East Texas. On one water box job they explained the need for excavation first, then finished the repair once the site had room. Sam Smith got a fast turnaround on a simple issue while Travis saw a full correction on a messed-up install that previous work had left behind. These calls show they move on both quick residential fixes and jobs that need extra steps to sort out.

Customers give steady marks for work quality at eight out of ten because repairs hold up after the first visit. Response speed scores eight out of ten since they reach sites without long waits even on busy days. Communication comes in at nine out of ten with clear explanations about what needs doing and what it will cost before tools come out. The pattern holds across reviews for straight talk and solid results on both small and involved jobs. DIRT Score 4.12 from 22 reviews on Finds.

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“Only reason for 2 stars is because they showed up in a very reasonably time. However he comes says he needs the water box excavated if we were to do it would be very costly. If we were to do it the repair would be easy and cheap. He leaves. I have it excavated with ample room. I used a mini excavator had it ready. He comes back out makes the repair and I get the bill 410$. I get it. I’m in the contracting business myself. He said it took him 90 mins which is very hard to believe. Parts were 100$ which adding it all up from a consumer point from Lowe’s it came out to 57$ rounded up and that’s buying 20’ sticks of pipe when in reality he needed a total of 5’ of 3/4” and 8” of 1.5” that would be almost a 50% markup on materials alone. Then comes the 85$ service charge which most people put that to the price of the repair/ labor if you do do the repair. He does not. Then you add the 225$ for labor. Please tell me that it took and experienced plumber 90 mins to do this job”

“James was quick, courteous, and got the job done with ease. We've got a place out in the country where building codes and standards don't exist. Iykyk. James came in figured out wth the builder Mickey mouse, and then fixed it to be the way it is supposed to be. And did it right the first time unlike the last plumber I called. I will definitely call him for my next plumbing problem.”

“I feel bad for not reviewing Dixie sooner! Back after Winter Storm Yuri in 2021, Dixie came out and replaced some spigots for me. It was still bitter cold and they'd been all over East Texas that day, probably providing others with 5-star plumbing service, but he fit me in at the end of the day and did a better job than I expected, for a better price than he'd estimated to me over the phone. Nobody hopes to need a plumber, but if you do ever need one, Dixie should be your choice! I've referred them multiple times to people who've asked, and will continue to vouch for James and anybody he has in his employ.”

“James was awesome. Super cool and got me fixed up in no time! Highly recommend.”

“We have had Dixie Plumbing at home 3 times and every one of those times we got quality service from someone we can trust!”