A G Plumbing

A G Plumbing operates as a plumbing outfit based in Van Nuys. Customer accounts show they handle air conditioner installations along with heating unit work and routine service visits. Technicians named in the feedback include Burton and Dave who show up for these calls. The business takes on both new setups and follow up checks on equipment that other outfits put in earlier.

Customers report jobs such as inspecting rental property units installed six months prior and giving pointers on older systems from different providers. One case involved a full air conditioner placement where the crew handled the initial work then returned to replace a failed motherboard. Regular six month service stops include running through checklists and cleaning the outdoor sections of the equipment. These tasks cover both the main units and related advice on what might be causing separate problems.

Work happens through scheduled appointments with crews that customers describe as knowledgeable during the install phase. Communication covers explanations of how to maintain the equipment and what issues might exist beyond the immediate call. Some accounts note polite and thorough handling that leaves the units in good shape while others mention rude exchanges from technicians or drivers who honk aggressively in traffic. Follow up visits sometimes lead to suggestions for extra parts that owners later question as unnecessary.

The overall record sits at a Google rating of 4.3 from 89 reviews with recurring notes on both solid service from named techs and complaints about employee conduct plus upselling pressure. DIRT Score 3.9 from 89 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Extremely rude employees. would not stop honking on the road. there was an ambulance and we had the green light and did not move so the ambulance could cross and the truck kept honking. the car in front of us was not moving at the green light and he started honking at us. i’m sure the service itself is great. but due to the experience on the road with the employees, i would not ever use this company if i needed my ac or heater fixed.”

“Extremely dishonest contractor. Technicians constantly try to upsell expensive additional equipment months after installation. I would never recommend to anyone.”

“Burton was scheduled to come to my rental property to check out my AC units that we had installed 6 months ago. Not only did he provide excellent service, he also went above and beyond to give me advice on an older AC unit that another company installed! He inspected it even though he didn’t have to and he explained how to clean it. He explained a lot about AC units and he gave me some advice and his opinion on what he thought could’ve been the problem, even though it had nothing to do with AC units. I am so thankful for his willingness to help!”

“When we started this journey to install an air conditioner into our home, quite overwhelming to say the least. We shopped around and found one that we were happy with. From day 1 we where happy with the Install crew, very knowledgeable, courteous and just a great group of guys. After install we had a few minor issues that had to be dealt with, no big deal. 2 weeks in we had a motherboard go out on ac and one of the techs came out to fix and the problem. We assumed he would be like each of the people we dealt with, sadly that was not the case. I was treated rudely and talked down to. When this tech could not fix it said he would have to order new motherboard and have it installed when it came in. At this point I called AG and I asked for a new tech and they came through for us! Joseph showed up today and blew me away! Very patient with me, answered any and all questions I had in detail. We have a very old beagle who thinks he is still puppy and likes to fight with the neighbors dogs through the fence. Joseph who was concerned about dog came and informed us so that we may protect our “fur” baby. With my husband working nights and sleeping through the day Joseph made sure to ask us if it was going to interfere with his sleeping I’d be fixed it then. That is the kind of service that will make me come back if I have other needs or recommend to family. I can’t say enough about Him but will definitely request if I need further assistance. Thank you so much Joseph!!”

“Excellent service. They installed my air and heating units last year and service my unit every 6 months. The annual service was exceptional by two service representatives, Dave and Burton. They were extremely helpful and even cleaned the unit outside. Completed their long annual check list. I was ver pleased. Kudos to these two gentlemen.”