Gtg Plumbing Inc Dba Roto Rooter Plumbers

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“My company hired them to repair any leaks on our side of a commercial line. They quoted me 1200$ and charged me $5900. I do t even know what to say they had to come back because they did not repair all the leaks the first time. 6 hours of total work and about 200$ in supplies for $5900. They are denying that they quoted me 1200$ and refuse to come down one penny on the bill. It's a shame we have businesses doing this to other businesses here In our community.”

“I will never use this company again. They charged over $600 to not fix the problem AND they misquoted me on the original price. Incompetence on all aspects. Edwards Plumbing is your go to. Update 12/11/25 I called the owner after seeing the owner's response to this review. When I called, the receptionist took my call and served as the buffer between me and the owner. The owner never offered to talk to me over the phone and only told the receptionist to tell me that they would "take a look and call me back". It's been over a week and no one has contacted me. It seems as though the offer by the owner to "make things right" was just for show. Nothing has been made right.”

“I feel very that I was taken advantage of. After a freeze and I had a broken pipe, I called Roto-Rooter and was able to get them to come out the same day. I clearly described my problem, a busted water filter beside the hot water heater, something I could have fixed myself if I was in town . I sent photos. It was not complex. I asked about the hourly rate and was quoted a rate for a technician per hour. I agreed to this and knew that he had taken over 3 hours. I was ok with that even though it would have taken less than 20 minutes to fix. I received a bill for almost $1000 because they sent 2 technicians. I was not told they would send multiple men or I would not have hired them. They were unwilling to revise the bill in any way and threatened legal action. I would not recommend them.”

“Best company ever, I called them very professional and they were out within 30 minutes to help me with an emergency back up and Plumming and they were very kind and very good with the situation. I would call them any day of the week I called three people before them and they all blew me off. These people said we will be right there. Rotor Roter is the best.”

“A total scam of a company!!! Pleae dont use them and try any other local plumber. Had my bathtub faucet leaking and they came out and tried for 5 minutes and told me they couldnt get the cartridge housing off and the entire bathroom faucet and lever need to be completely replaced. They charged me 165 for "their 5 minutes of hard work". They were quick to give me a price of around $700 in labor for the replacement and declined to have the 165 that I paid to them credited towards the replacement. Even better I had a plumber come out the next day and take the part right off and changed the cartridge and stopped the leak. Charged me $50!!!”