Statewide Pools

Statewide Pools handles swimming pool work in Abilene. John and his wife run the operation out of their location at 5465 S 1st St. They install above ground pools, inground pools and semi-inground pools. They also take on repair and service calls for existing pools in the Abilene area.

Customers call them for new above ground pool setups such as a 21 by 52 round model with solar lights or a 24 foot round unit. John meets homeowners at the site to walk through the steps and the crew passes along tips during pickup. Some jobs finish with level ground and working equipment that homeowners use right away. Other calls involve repair work like fixing liners or handling algae where John gives direct advice on existing chemicals. A number of projects ran into problems when excavation plans came up short on depth or when promised supervision did not happen.

They keep hours that include after-hours and weekend calls for questions during self-installs. Some homeowners report quick answers on the phone and fair pricing on products. Others describe repeated no-shows for scheduled visits, ignored texts and calls that stretch months or years without a return visit for unfinished work. Service stays limited to the Abilene area and centers on pool supply sales plus the installation and repair jobs.

Reviews split between praise for the family business and the quality of finished pools and complaints about follow-through on repairs and missed appointments. Positive notes focus on staff knowledge and product selection while negative notes center on delays and lack of response after the sale.

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“We had been wanting a pool in our backyard for awhile. For several years, we threw our money away buying the ones from retail stores, only to realize that we would have to replace it every year or two. We finally gave Statewide Pools a call and it was the best decision we had ever made! John came out to our home and explained to us in detail the information we needed to know to make it happen. He and his staff made sure we always knew the process step by step. If we had questions…they listened. They worked tirelessly and meticulously to get it done in a timely manner. Now, we own a beautiful and affordable pool that we love having friends and family enjoy every summer. We are so happy with our swimming pool ♥️ Thank you so much!!!!”

“Excellent customer service! Statewide Pools came recommended by a coworker and we decided to take a look. Very educated and informed staff. We loved several pools and selected a beautiful 21 x 52 round pool with solar lights and it looks great. It is nice and level and very well built. Definitely worth the money. Highly Recommended!”

“I’m very pleased with John , his wife and his team . I was debating on a pool and after speaking with John I’m ready to move forward .He is very professional and as busy as he is he responded very quickly and very knowledgeable and helpful and he actually cares and is not only just to make a sale . Thank You Statewide Pools for being in business. It’s nice to know that people still care.”

“Yeah, I did not purchase an installed pool, but instead, as a contractor I paid John to “consult” and warrantee the pool installation by my own construction team. The install was suppose to supervised with a blue print for excavation depth and design. The plumbing was suppose to be completed and set to “just drop in the ground and tie in” to the filter. He said, “I’ve been doing this for years, and your team is more than qualified to complete this install.” Reality is that John ordered the pool, provided the 3D pool manufacturer marketing image as the excavation plan (which is 11” shallower than the actual pool, requiring a complete re-dig), showed up for delivery, DEMANDED his final payment and disappeared like the flat bed that dropped the pool in my alley. Now, I did get the product that I want. Though, I spent retail, plus $2600 in fees, and did receive 90 minutes of on-site assistance. Before engaging this company, realize he answers the phone, he’s a great talker, but his follow through is abysmal. Keep looking.”

“I was just in there to work on their card machines, but Barbie was super friendly and helpful.”

“I have been trying to get a liner on a pool fixed for over 2 years on a pool they installed. They always give me the same answer we will be out that way in a few weeks. Here it is over 2 years later, and still nothing. This week alone, john has told me he would be here 2 separate days but typical no show. This is not the first time for no shows.”

“John and his wife, and their entire crew were very helpful when I wanted to install an above ground pool myself. When i picked up the pool and all of the parts - his install-crew members keep giving me helpful tips and pointers for how to it. John and his wife were available after hours (at least twice that I remember) and even once on Sunday to answer my "never done this before" questions. A good product, an awesome company, and my family couldn't be happier with our new above ground pool.”

“If I could give -5 stars I would. DO NOT USE THIS PLACE FOR POOL INSTALLS. We have waited over 2 years for our pool to be completed, and it still is not finished. The owner will not answer your calls, or call you back. This has been the most unprofessional experience. We have been fed with lies, and excuse after excuse. Use someone else for this service, unless you want to lose thousands of dollars, and experience the worst headache and a breach of contract.”

“We have worked with John and his company for almost 5 years - they treat you like family and have the best deals in town. They also stand behind their products - no hassles. Thanks Statewide Pools you have a customer for life!”

“We had communicated about pools. John had agreed that he would come out to look at my yard and see what he would think would be a good place to install a pool. Bottom line, he never showed and never got a call or text that he would not be coming by. I even sent a text to him and called and no response.”

“wonderful family owned business! We love our new pool as well as all the service and attention we received after it was built ! We have never owned a pool before and had lots of questions and John is always available to take our call when we need him! Very knowledgeable and friendly, you can’t go wrong with Statewide pools!”

“Great folks. John and his team did a great job ordering and installing my 24' above ground. I recommend letting them handle the headache of installation. It's worth the money!”

“Horrible service after the sale. I’ve been told MULTIPLE times he’ll be by and NEVER SHOWED. I wouldn’t recommend John for anything. The sale is all he cares about.”

“Listen to John! I had an issue with fighting algae and I did exactly as he said. I now have a clean, sparkling pool! It was minimal expense. He did not try to sell me a bunch of products but to use what I have more effectively.”

“Don't believe these positive reveiws. This company is not professional!! Multiple ignored texts, emails, and calls. Never received a contact even after a face to face meeting with the owner. After a month of trying it was clear they had no intentions on return any of my mesages.”

“They don’t carry the cartridge filter for above ground vinyl pools :(”

“I was very impressed by how helpful and knowledgeable the staff where but I was even more impressed by the level of care they took with the installation of my new pool! Couldn't be happier and wouldn't recommend anyone else!!!”

“State Wide Pools has quality products, competitive prices, and they stand behind their products and work. Wonderful people to do business with.”

“What is so great about these guys is that even if they're not selling what I need, they're very knowledgeable on the item and will point me in the right direction where to get it”

“Joh melody is the way to go when it comes to pool service.”