Southern Pool + Outdoors

Southern Pool + Outdoors runs pool service out of Allen, Texas. They cover weekly cleaning, repairs, equipment installs and remodeling for pools across North Texas. Brett handles the bigger remodel and masonry jobs while techs like Alex, David and Douglas take care of the regular routes. The outfit handles filter work, heater fixes, pump installs, tile cleaning, spa service, acid washes, green pool recovery, salt systems and deck overlays.

Homeowners call them for resurfacing that brings old pools back to clean lines and for turning attached spas into shallow splash pads. Alex shows up early, balances chemicals and leaves the water clear without disturbing the house. David keeps pools maintained week after week, sends advance texts, answers questions on the spot and shows owners how to handle small issues themselves. Douglas cleaned heavy algae after rain, shocked the water and followed up on the results. Brett’s crew extended decks, added patio covers, replaced crumbling stone, laid new coping and plaster and cut a tanning ledge into one pool while reducing its depth.

The crew works North Texas routes with techs who text when they arrive and again after the visit. Repairs get handled the same week the call comes in. Pricing stays competitive on both service calls and full remodels. Owners note the same tech returns each time and keeps the pool ready without extra visits.

Google shows a 4.9 from 95 reviews with steady praise for on-time arrivals, clear communication and thorough chemical work. DIRT Score 4.7 from reviews on Finds.

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“Brett and his team did an amazing job on resurfacing our pool! We also asked them to change our attached spa to a shallow splash pad and it turned out great! Southern Pool + Outdoors does spectacular work!”

“Alex is awesome! He’s very fast and efficient. He comes by early in the am to service our pool and we hardly ever hear him. I usually get a notification that the pool has been serviced and I didn’t even know he was here. When I go out to inspect his work I’m always met with a perfectly cleaned pool with glistening water! Great job Alex!”

“A pool adds value to your home if properly maintained. We have been using SPO for the last 4 years and have been 100% pleased with their service. David L. never misses a beat. Consistent to show up on time and clean our pool. Repairs, no worries. Their techs are experienced and price appropriate. Great to have SPO taking care of my pool.”

“I've been using Southern Pool & Outdoors for a few months now and overall, its been a pretty good experience. The guy that services my pool, Douglas, is really good. I like that I can actually tell he was here when he leaves. My pool is ALWAYS ready for use thanks to SPO and Douglas! Nice work guys!”

“We had a complete backyard overhaul from Southern Pools + Outdoors. They put up a patio cover, extended our pool deck, put a deck overlay on all the decking, put new coping, title and plaster in our pool. In addition, they redesigned our pool by making a tanning ledge and reduced the depth of our pool. We could not be happier with the results! Brett and his team were great to work with and would happily refer anyone to him.”

“Finding a service provider to show up consistently and do a good job is not as easy as it should be. We are very happy with the team at Southern Pool and outdoors, David lets us know in advance when he's arriving, every week. Does a great job, we can certainly count on him.”

“Southern Pool has been really great for us. Very good service and help whenever something breaks. They are quick to repair and are very knowledgeable. David does our service and he is a great communicator and very good at his job. He even got to know our dogs and now they are used to him and bring him their ball to play.”

“I highly recommend Southern Pools! We are so blessed to have a wonderful Pool Technician named Alex who does an amazing job maintaining our pool. I really appreciate him always communicating with me on tips and information about my pool. Alex "Thank You" for all you do so our family can always enjoy our pool and jacuzzi.”

“I had some stone work needed around my pool/spa area. I called and Brett came out to check it out. He was very helpful and set up his masonry crew to come do the job at what I thought was a very reasonable price. I have to say I am probably more picky than most customers and I couldn’t be more happy with the work they did. I explained what I wanted and you can’t believe how hard these guys worked. Not only was the work really good, they don’t mess around… it was done quick. You can’t tell but I had several stones replaced on the right side of my spa that were crumbling. I’m glad I called Southern Pool & outdoors. They are local to me and they exceeded my expectations in not only the work, but Brett was great in communicating with me and that’s important. I highly recommend them if you need anything.”

“Today Douglas Lovell serviced my pool and did a fantastic job!! He spent a lot of time cleaning and balancing all the chemicals from all the rain. Most were low and had allowed algae to grow in the spa and bottom of main pool, he thoroughly cleaned it, shocked it and took the time to update me on what he had done. Really appreciate the customer service he provided”

“I’ve used several companies over the years, and this is by far the best one. David is very knowledgeable and always responds quickly to any questions I have. He doesn’t just do the work—he also takes the time to explain what he’s doing and show me how to handle simple issues myself if they come up again. Very professional and impressive service. Highly recommended.”

“David has been our service provider for about six months and has excellent maintenance for our pool. I would recommend him to anyone looking for pool service provider.”

“Wanted to share my experience with this pool company after a recent pool remodel. I decided to go with Southern Pool & Outdoors because I felt he wasn’t trying to oversell me on stuff and I thought his price was real competitive. After putting the 10% down, about 5-6 weeks later the project began. The owner subcontracted the work out. I was impressed how quickly the tile, coping and replaster took. I saw the owner, Brett twice during the process – he stopped by during the tile and coping work and then after the pool was filled and aftercare completed to get the final payment. I had to do a lot of clean-up in and around the pool once completed because of the construction. This included removing large clumps of dry mortar around my skimmer opening. I wasn’t pleased with all the mortar left behind from the tile and coping people. Felt like it was a bit sloppy. I also didn’t complain about the tile and coping crew running over one of my landscaping lights. I cleaned up the mortar the best I could and then reached out to Brett asking if he could have someone clean up the dried up mortar in exposed areas of the coping? He didn’t respond and I had to follow up. Before he sent his guy out”

“They worked with me to cleanup a pool that hadn't been used for 3 years due to various problems that my last pool svc could not solve.”

“Brett and his team are prompt, knowledgeable and professional! They brought my green pool back to life with minimal repairs. I’m so pleased I refer them to all of my clients. I appreciate them so much!!!”

“David has and does a great job keeping the pool serviced and clean. Highly recommend Southern Pools.”

“I received a promotional mailer a few months ago, and decided to give Southern Pool a chance. I’m so glad I did! David has been great, he’s thorough, consistent, communicative, and has already gone above and beyond to help us prevent an algae issue. I really appreciate the professionalism and helpful nature of everyone at this company that I’ve come across, and expect to continue on with Southern Pool for years to come.”

“David is awesome! He does a great job on our pool and always sends texts when he is on his way so we can put our dogs inside and they don’t get out.”

“First of all, Sabrina, at the office was very cordial, helpful, and in providing a timeframe of the work I needed as well as, an estimated cost of the work to be done. Secondly, the Lead Technician, Ty… was punctual, friendly, approachable, and skilled/knowledgeable about the work that I needed done, in regards to, my pool. Ty also agreed to follow up tomorrow to make sure the work he did was satisfactory. He is an asset to your company. Great job… I highly recommend this company for any pool needs!”

“I recently switched my weekly pool service to Southern Pools and am delighted with the decision. Their services are competitively priced, exceptionally thorough, and backed by outstanding customer support and responsiveness. Thank you for consistently delivering such a reliable and trusted service experience. Bob Merlo”