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Platinum Pools

Pool Service Pro · Beaumont, TX

Residential
Active

Service Areas

Beaumont

DIRT Score Breakdown

Google

58 reviewsView on Google →

4.8

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“Jared, Jordan and the rest of the team at Platinum Pools did a fantastic job on our pool. Our project presented some unique challenges due to elevation changes that were handled professionally and with ease. I would highly recommend them to anyone.”

Matt Fuller

“Jared and Jordan and the Platinum team did a great job with my pool. Seamless process from design to startup, and I appreciated the frequent communication/contact. Getting to see a 3D pool rendering on the computer was a plus. I am about a month in and the pool looks great. Any punch list items were quickly resolved and the pool is already being enjoyed. I would definitely recommend Platinum to anyone look to build a pool in the area, you won’t regret it!”

Chad Thomas

“Josh and Beverly and the entire team at Platinum Pools Beaumont are exceptional!! All the crews that came to our house were very punctual and did an excellent job. They were very attentive through the process from selecting the tile and the plaster finish and provided us a contact to view a pool they had completed recently. Our pool looks fantastic and I would recommend Platinum to anyone that is considering new construction or a makeover.”

Scott Holtmyer

“We had Platinum Pools of Beaumont design and build our dream pool and spa. We went out for bid to three different pool companies and the design that Jared came up with blew the other competitors out of the water. We knew at that point that Platinum was who we wanted to go with. Jared assisted us with picking out all of our finishing touches to really make this the pool of our dreams. On the construction side Jordan was our project manager and was hands down one of the best people I have ever done business with, he was extremely professional with everything and at every step in the pool building process. Jordan kept me up to date on each phase of the project by providing me constant updates and contact on when the next phase would start. I appreciated both these individuals at platinum pools as well as the lady’s that work in the office that helped with the clerical aspect of the job. The team at Platinum Pools made this experience for myself and my family one of the best I have ever had with a contractor. Would highly recommend them to anyone wanting to build a pool in the Beaumont area.”

Brock Allen

“Our experience with Platinum Pools was fantastic! They provided so much information up front so we were knowledgeable not only about what pool we wanted, but what to expect from them as the process began. Unfortunately rain delayed the finished product, but once completed we were in love with our new pool! Beverly, Josh and Kristin we amazing to work with! I would (and have) recommend this team to anyone looking for a pool!”

Allana Levens

“Love the team at Platinum Pools! And 1 year later I can attest to the fact that I chose the right company and the right team. From the beautiful custom design that Beverly created that is truly unique, the detailed and quality construction that Josh completed, and the customer service mindset from Kristin, Josh and Beverly, I couldn't recommend them more! Josh is always so quick to resolve any issues and answer ANY questions, even a year after the install. Josh and his team truly embody amazing customer service and ultimate quality. You will not be disappointed if you choose Platinum Pools!”

Kristy McCarty

“We love our Platinum Pool! The whole crew at Platinum Pools in Beaumont was a pleasure to work with. Beverly was so pleasant to work with and her design ideas really helped us create a pool we love. As someone who grinds on every detail, Beverly never made me feel like I was a burden on her...she really wanted us to be happy with what we built and it showed in her personality and attitude . Martin was fantastic to work with as he managed the construction of our pool. He always made himself available and took care of details and/or concerns immediately...He never made us feel like ours was just “another project “...his service after the construction has been equally impressive. Josh has a great crew and manages his team perfectly. I feel like his whole team is just a call away, and that means a lot when you are making a financial decision like putting in a pool. The only reason they got 5 stars is because it wouldn’t let me give them 6. I would highly recommend this team to build your pool!”

John Ishmael

“Before going with Platinum Pools for my pool installation, I talked to several people, got bids from 3 different companies and in the end decided to go with Platinum. I'm so glad I did! I give them an A+. They do good quality work (which includes the small details) and they are so easy to work with. Josh, Beverly and Kristin really went beyond my expectations. Beverly spent a lot of time with me and helped me design my pool. I think she really captured what I was looking for and I have gotten endless complements on it. Kristin kept me updated with the process and made sure I knew what would be happening next and asked for any questions I had. Josh oversaw the whole process and made sure everything was done correctly and answered all my questions. And I can't forget Martin. He was very helpful in answering my questions and helping me with the pool equipment. All in all, the whole process went great. If I were to put in another pool, I would most definitely use them again. Highly recommend them!”

Cathy Riley

“We highly recommend Platinum Pools to build your dream pool. The amazing work of Roy helping design it, Josh supervising the layout and installation of it and Kristin keeping us informed when the contractors were scheduled to come. Being new owners to an in-ground pool, Josh has always been very helpful with answering any questions that may arise. The pool has given us so much enjoyment. With the pool equipment that they suggested it has even made maintaining the pool very easy. You will do no wrong with selecting Platinum Pools.”

Pamela Dennler

“We spent over 100k for our pool and if it was under warranty they eventually took care of the issue but if you expect service after they take your money don’t spend your hard earned money with this group. I own a service company and we take care of the people that take care of us but Platinum just wants to build your pool and go away they don’t want to fix the issue that you will have 5 years later. They gave us some preferred contractor to call and we never received a call back from the either. What’s crazy is we spent over 100k and we are left trying to find someone to work on this pool 5 years later. On top of that the pool we ended up with isn’t even that great . In addition had an issue with tile around the hot tub and they admitted that the tile was installed wrong but they wanted 5k to fix. Found someone else for $800. There is no way this company only has 55 reviews they are most likely paying a company to wash the bad ones away,”

Dan Dotey

“Platinum Pools were great to work with. From the start, Roy was great to work with in designing and walking us through the process. During the build, Josh was there to assist as needed and was always available to reach by phone. Josh made sure every building aspect was on point. Kristin was great at keeping us informed through email and phone calls. They were a great team to work with! I would use them again for any future needs and would highly recommend them.”

Shally Watts

“Once my wife and I decided we wanted to install a pool, we did our research (gunite vs fiberglass, etc) and had three different companies give us bids. By the time Jared with Platinum Pools came out, we had decided we wanted a fiberglass pool. We even told him not to make the 3D mock up. Boy, am I glad he didn’t listen to us! After seeing everything Platinum Pools had to offer, we chose them to install our pool. Jordan was our project manager and was wonderful at keeping us updated with the progress. He quickly answered all of our questions and worked hard to have our pool finished by Christmas. Our whole experience with Platinum Pools and their Beaumont team was fantastic and I’m so glad we chose them to install our new pool!”

Stephen Sterling

“We had a great experience with Platinum Pools. Beverly (Designer) listened to every detail we wanted and implemented them in the best way possible to make our vision come to life. Martin (Pool Foreman) communicated with us very well during the whole process of the build and addressed any and all questions & issues we may have had along the way! I would definitely refer Platinum Pool to all my family and friends looking to install a pool!!!”

John Trimble

“We truly enjoyed working with Platinum Pools from the very first meeting. Beverly was on top of her game, showing us everything we wanted and then some, and then made our dreams a reality with a video. Kristin is so professional, kept us up to speed every step of the way, with what was going on and what needed to be done. We truly value Josh's expertise and the love he has for his company. We will and have most definitely recommend Platinum Pools to our friends and family!”

Jenny Osborne-Ramsey

“We love our new pool! From the beginning of designing our dream pool to the end of seeing our vision become a reality, Platinum Pools performed outstandingly! Our pool project manager, Jordan Paninski, is the best! He quickly became our friend, and he is a true professional! The best part is that they stand behind their construction! I highly recommend them!”

Melinda Barnett

“We love our pool installed by Platinum Pools Martin and Beverly at the Beaumont location did a tremendous job and helped us achieve the pool of our dreams! I highly recommend Platinum Pools to help you achieve your very own backyard oasis. Even after the pool was complete two months later we called Martin with a question he came out very next day resolved the issue immediately so even after completion Platinum Pools is there for you.”

Michelle Courville

“After much research, Platinum Pools not only lived up to the 5 Star ratings from the internet and from friends but went far above and beyond. Beverly was so patient as we made changes to the design to fit our vision, and helped us determine which characteristics made the most sense for our family. Martin kept us updated on the construction down to the last detail, and he always made us feel like we were his only customers. There were no surprises, and thanks to Beverly, Martin, and Platinum, we have the pool of our dreams!”

Kristi Lee

“I could not be more pleased with my new pool and the service I received throughout the entire process. From the design and sale through Chris L to the construction oversight and service of Jordan P, this endeavor has been the best customer-focused initiative I’ve experienced in many years. Jordan‘s availability, communication throughout the process, attention to detail, follow through, and knowledge of the service he sales has been extraordinary. If you are thinking of an inground pool, only think Platinum Pools. And ask for Jordan. You won’t regret it. Thank you, Jordan and Platinum Pools!”

Pamela Williams

“Our experience with Platinum was fantastic. We started with a design with Beverly. She spent hours working out the details. Josh did all the work with the city regarding easements etc. The city we live in and our particular road had many issues and Josh patiently worked all the problems out. After all was completed, Josh worked with us at "Pool School" on all the things you ever wanted to know about caring for you pool. IO also highly recommend the self cleaning system they carry. No hoses to clean pool and it has been wonderful. All he people at Platinum have been helpful and courteous. We never felt like we were bothering them. I HIGHLY recommend Platinum pools for your pool and Jacuzzi needs. Julie Allensworth”

JULIE ALLENSWORTH

“We had Platinum pools build our pool in 2007. They took care of every concern that we had and went above and beyond to make sure that we were 100% satisfied. When we had a small issue with the pool a few years later, they came out and took care of it without complaint. I am extremely happy with the pool and service they have provided us over the past 14 years. I would highly recommend them. Their team is top notch. You won't find many companies that stand behind their work like Platinum Pools does.”

Jeffrey Chambliss
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