American Leak Detection of San Antonio
Pool Service Pro · Boerne, TX
About
American Leak Detection of San Antonio handles leak detection work from their spot in Boerne. The outfit focuses on pool leaks along with slab leaks and hidden plumbing lines in homes. Technicians use non-invasive tools to track down water loss without tearing up yards or floors right away.
Homeowners bring them in when pools drop water every night or when other outfits give up on finding the source. John Sauvage checked every spot on multiple jobs and laid out each step as he went. Shaun and Justin T. tested pool plumbing lines and used ink in the water to spot a small crack after ruling out the pipes. Noel and his crew dug through big rocks to reach a line three and a half feet down that others had missed. Xavier found issues fast and kept checking the rest of the house anyway. Cody King and another Cody used the same approach on a sprinkler line and wrapped the whole job in four hours.
They book appointments quickly over the phone and show up when promised. Reviewers note that the crews explain the plan and the bill before any digging starts. Work often stays non-invasive and finishes in under an hour for the search part. They cover the Boerne and San Antonio spots and leave the site clean once the leak is marked or fixed.
The reviews run mostly five stars with notes on clear talks and solid results on tough spots. One review flagged a deposit that stayed with the company after the repair step fell through.
Service Areas
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What Customers Say
“John Sauvage did a fantastic job he was very thorough very clean and courteous and professional. He has great knowledge of everything he does and he’s super friendly to explain things as he goes. He checked every point on every job that he did at my property. I would hire him all over again thank you so much John and American Leak Detection Company. Everybody was super nice over the phone. It was easy to plan and make an appointment and if anyone needs anything done, you guys need to call American Leak Detection.”
“I had Shaun and Justin T. Come out to my home to check my pool for leaks. I was having to add water to my pool every night, so I knew water was leaking, but wasnt sure how. They spent a decent amount of time checking out everything with my pool plumbing, and even got in the pool to test possible cracks with ink. I was very impressed with their work, making sure to do a through inspection testing all possibilities. Ultimately, my pool plumbing was fine (to my shock!) but I did have a small crack i had never noticed in the actual pool. They referred us to a specialist for the repair, so now we will need to tackle that, but im grateful that they were able to rule out plumbing issues and took the time to do a very through job. I would highly recommend.”
“Noel and his team worked hard to locate the leak on my property. Most companies walked away or couldn't find it. Leak was found about 3 1/2 feet underground under astroid sized boulders that they had to chisel through. In the long run it was better than running a new line from the street and trenching a line through the hole front yard.”
“American Leak Detection was hired by my Home Owners Insurance. John was my technician and he was great. He took his time and was very thorough. He explained things easily enough for me to understand without using too much plumbing terminology. He’s got a lot of experience and I trust his evaluation. He helped locate the leak in the slab that was damaging the property in 2 separate locations in the house. We are only at the beginning stages of the leak detection and repair but so far I’m very satisfied with the work that’s been performed.”
“American Leak Detection and their professional technicians were a pleasure to work with. They helped me with both finding a leak no one else could find, and then repairing that leak. Tommy Richter, leak detection, and Daniel De Leon, leak repair, were both very friendly and professional, explaining their procedures and processes very clearly. In both the detection and repair phases they were efficient, knowledgable, made sure I was appraised every step of the way. Also very respectful of my property.”
“John came out to diagnose a slab leak for a clients home. I had already run some testing myself, and Wanted further investigation and confidence in the situation from a third party. He came in, was extremely communicative as to his plan and methodology. Had great equipment, and his knowledge on the matter was impeccable. I’d recommend him to anyone in need of leak detection services.”
“Xavier was AMAZING!! He was very thorough and found our plumbing problem within minutes. Even after he found the problem, he continued to complete checking throughout our home. I am very happy with his work.”
“Cody King and another gentlemen named Cody came out three days early to help us find and repair a water leak. They were polite and efficient, explained the costs up front and were able to locate the leak using a non invasive approach in less than an hour for $375. He offered to fix the leak or have us refer it to another plumber, but we opted them to fix the leak at agreed on price of $1200. The leak was located under the sprinkler system control box so it took some work but they were able to get the leak repaired in 4 hours. They checked the meter and showed the leak was repaired. All in all it was a good experience at a reasonable price.”
“Xavier was great. Since they’d already found the area of the leak he immediately went to work digging it up and showed me the area he was going to fix. He was done quickly and cleaned up the area beautifully and even though it was outside you couldn’t tell he’d been there.”
“I had an excellent experience with American Leak Detection. My technician, Ryan Osborne, was fantastic. He was incredibly friendly, highly knowledgeable, and took the time to explain everything clearly. I really appreciated his professionalism and expertise!”
“John Sauvage with American Leak Detection was amazing! He was professional, courteous, and took the time to explain everything to us in depth. He answered all of our questions and made sure we understood what he was doing and what he found. It’s not often that you come across someone who is both knowledgeable and great at customer service. We really appreciated his honesty, attention to detail, and willingness to educate us throughout the process. I highly recommend John and American Leak Detection!”
“I had a horrible leak. I called a plumber and he said he could not find it and said to call American Leak Detection. I am so glad I did! Carlos was on time and professional and found the leak.He explained what was the issue and what should be my next step. They sent me a document Beforehand that explained what they do. I highly recommend American Leak Detection.”
“Company used to be wonderful but things have gone downhill. Had them come out to find a leak, we paid a deposit for the fix, but didn’t end up getting the work done. They mentioned we would be refunded but then they told us it was for them to dig the hole…. And then they filled the hole in.. so we paid $425 for absolutely nothing but tearing up our yard. We paid separate for finding the leak. The technicians were wonderful people!! If I could work with them individually I would! The company as a whole is terrible and very deceiving. I can’t stress this enough, do not work with them.”
“My home insurance company hired American Leak to check for plumbing leaks in my home. All communications with the office via phone and text messages efficient and helpful. During the visit, I offered historical information, and after the assessment, I received a verbal report. I was pleased with entire process working with this company. Since home insurance requested, I do not know the cost.”
“Gary Aburto was very thorough and very informative of what his job duties were to be expected at my home. Very polite and assertive as well. Overall, he did a good job explaining wis line work. Thank you.”
“I've had to use American Leak Detection twice now. The first was to resolve which side of the meter the leak was coming from. Turns out it was the city's. The second was a mystery leak that turned out to be within our aging irrigation system. In both cases it was money well spent. These folks are not only friendly and easy to work with, but very professional and I was able to get them out to my property quickly. They ain't cheap but I expect to recover the cost in savings I will be realizing from what have been some dramatic monthly water bills. I highly recommend these folks.”
“had a great experience with American Leak Detection of San Antonio. The technician was professional, knowledgeable, and arrived on time. They carefully explained the inspection process, quickly identified the problem, and answered all of my questions clearly. The service was efficient, honest, and courteous from start to finish. I appreciate their expertise and would definitely recommend them to anyone needing reliable leak detection services.”
“Carlos was my senior technician today. He was prompt, efficient and very knowledgeable. He thoroughly inspected my home and quickly found the issue causing the leak. He is highly professional and explained the potential causes of the leak in detail as well offered remedies to address the leak. Carlos was also very friendly and respectful. I would highly recommend him and American Leak Detection. This is my third time to use them over past 15 years. thank you!”
“Dane showed up on time was very courteous respectful explained what he was doing throughout the entire process. At the end he gave a very good detailed review of the situation. The cost is covered more so by my insurance company, however I would definitely hire your company again if I had to pay out-of-pocket Greg job overall.”
“Work was done as part of insurance claims. John did a great job and took the time to explain his findings, answering all our questions. He was thorough and very knowledgeable. I have no hesitation in recommending him.”
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