Cooper Custom Pools

Cooper Custom Pools runs pool construction and service work from Boerne, Texas. Randy Cooper and his son Austin Cooper handle residential pool builds, custom renovations, and regular maintenance across Boerne, New Braunfels, San Antonio, and the nearby towns like Fair Oaks Ranch and Leon Springs. The company takes on new pool installs from the start through finish and keeps existing pools running with weekly cleanings and equipment checks.

Customers bring them in when prior service quits without notice and leaves a pool green and neglected. Austin steps in with a clear plan, returns for repeated visits over a couple weeks, and brings the water back to clear and balanced condition. Other jobs include full custom pool builds that homeowners call masterpieces, tech upgrades on old systems, storm cleanup after flooding, and steady weekly service that keeps pools ready to swim. Reviewers name Austin, Randy, Varon, and Philip for showing up, brushing surfaces, balancing chemicals, and leaving the deck and equipment in order.

They answer questions the same day, send an email after each visit listing what was done and what chemicals went in, and give estimates that often land under the original number once material costs drop. Service covers the listed towns with consistent weekly routes, and the crew notifies homeowners when they spot equipment issues before they grow. Austin and Randy both get mentioned for arriving on schedule and finishing without leaving gear out or systems running wrong.

Reviewers keep coming back to the same points: pools stay crystal clear, service stays reliable week after week, and the crew communicates without delays. Google shows five stars from 92 reviews. DIRT Score 4.8 from 92 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“My previous service left me without notice and during our vacations. Pool was in terrible shape, after weeks of complete neglect. Austin came and gave us a detailed forecast of the steps that needed to be taken and of the time it would have taken. His estimate was completely correct, and after two weeks of repeated services, pool is now back in its beauty. Austin is a great worker: careful, precise, and always ready to go the extra mile to make a customer happy. Could not wish any better”

“I highly recommend this company. Cooper Custom Pools builds awesome pools that are a masterpiece. I have seen a lot of pools over the years, and Cooper Custom Pools are definitely the best. Whenever we have guests over they comment about the stunningly beautiful pool. Cooper also provides weekly maintenance service that is 5-star quality. They are very reliable and keep your pool looking beautiful. Whenever I have a question, they always respond promptly and are very helpful. A great company with great people!”

“Randy Cooper of Five Star Pools-Cooper Custom Pools built our pool when our house was constructed. We have had superior service for nine years. His company has come and serviced our pool every week since it was built. After all these years, we replaced our old technology with the newest technology. Randy and his team have been with us every step of the way making sure the process was seamless, the programming was up to date, following up with us making sure our needs were met and we were pleased with the outcome. If I have a question, he and his team answer it promptly. When choosing a company to build and maintain your pool or just service it, I would pick this company hands. Five Stars is an accurate name for this five star company!”

“I had a MUCH larger pool company clean for me over the last few years, but they just didn't seem to care or had any motivation to provide a quality service (i.e. things left open, not put away, pool left in service mode, spa drained, not brushed). May have been due to a high turnover of pool cleaners, but I still lost trust with this company. I chose Austin Cooper to step up and take on my high expectations for quality service and he delivers. Being the son of a pool builder and sole owner of the business, Austin hasn't let me down. He understands how a pool is supposed to operate and what outstanding service really means. He lets me know when on the way and once the cleaning has been completed and his price point is right in line with any other cleaner (even the big ones). Highly recommend Cooper Custom Pools if you need to get away from poor pool service from those "other" companies.”

“Wonderful company and people that go above and beyond! Varon takes such good care of us - best service ever! Also prioritized helping us out after the storms flooded into our pool last week and it was sparkling again in no time. 👏”

“We’ve used Five Star Pools (the cleaning and maintenance service) for three years. Randy #2 does a beautiful job keeping my pool sparkling. I’m happy to say he does a Five Star Job!”

“Randy and his team did a wonderful job of updating our existing pool. He gave us a reasonable estimate to begin with, but the biggest surprise came when our final payment was under budget due to a decrease in his material costs. I would highly recommend Cooper Custom Pools!”

“Five Star/Cooper built our pool 10 years ago, and they've maintained it since. Their construction is fairly priced, the monthly chem service has kept the water ready-to-use every day, and the attention to detail when we need help with something is unmatched. Thank you!”

“We’ve been through 4 cleaning companies before finding 5-Star…Randy and Austin go above and beyond to make sure our pool is clean and functioning properly . Not too many pool company’s go out of their way to save you(the customer) money, but they do!! Can’t recommend 5-star pools enough!”

“Every Tuesday I have Austin Cooper. Come in to clean the pool. Make sure everything is good so I can swim. I love to swim. Austin does an amazing job I never ever have a problem when he comes here. What a great company they are”

“Randy is great and is very thorough when cleaning our pool! I really like that he sends an email after each visit to let me know what was done with our pool and if chemicals were added. He also checks your equipment to make sure it is properly running. I would highly recommend Cooper Custom Pools!”

“We have used 5*/Cooper for many years. We live on a remote ranch and my pool is a sanctuary! Philip has always provided excellent service, attentive guidance on equipment and personal approach to my maintenance. He always comes with a smile and leaves the area clean and functional. Strong Work!”

“Austin consistently cleans our pool with complete professionalism. Never have to worry that chemicals aren’t balanced…always sparkling clean every week. Responsive and good communication. Great team and highly recommend their services.”

“⭐️⭐️⭐️⭐️⭐️ Excellent Pool Service – Highly Recommend! I've been using Cooper Custom Pools for several months now, and I couldn't be more pleased with the service. The technicians are punctual, knowledgeable, and extremely thorough. My pool has never looked better – the water is crystal clear, the equipment is running smoothly, and they always leave everything spotless. They also take the time to explain what they're doing and answer any questions I have, which I really appreciate. It's clear they care about the quality of their work and customer satisfaction. If you're looking for a reliable, professional pool service, I highly recommend Cooper Custom pool.”

“Randy provides excellent service is always there and efficient. Keeps my pool sparking and in balance. Highly recommend this pool company”

“I always get great service from Austin at Cooper Pools. He helps keep my pool crystal clear and goes above and beyond when needed.”

“Cooper Custom Pools have been great at servicing our pool weekly. We have never have had any issues with our pool in the two years we have used them. Austin does a great job and notifies us immediately if he sees a potential issue with our pool or equipment. Highly recommend!”

“Cooper Custom Pools Built my new custom pool and it is absolutely AMAZING They were professional from the design to the completion of the project They were done quickly and efficiently I am so happy and thankful I used them for my pool! Thank you”

“They have consistently gone above and beyond to ensure my pool is in perfect condition. The team’s attention to detail with my pool’s chemicals is unmatched—my water is always crystal clear and balanced, making maintenance worry-free on my end. Their knowledge and professionalism are evident every time they visit, and they’re always prompt, courteous, and thorough. I can’t recommend Cooper Custom Pools enough for anyone looking for reliable and expert pool care. If you want peace of mind and exceptional service, these are the folks to call!”

“Cooper Custom Pools have done an amazing job on my pool! Not only are they very knowledgeable on chemicals, they do an amazing job in communicating and showing up on time. They also send out maintenance reports on what was done. I highly recommend Cooper Custom Pools for anything pool related.”