Home Sweet Gnome

Home Sweet Gnome runs pool service out of Boerne, Texas. Garrett owns the outfit and his crew handles cleaning, pump swaps, light replacements, heater repairs, chemical balancing, and full remodel work on pools. They also manage water levels and equipment on older setups that need extra attention to keep running right.

Customers report Garrett coming in on budget for replaster jobs without pushing extra work, fixing a failed pump the morning after it was spotted, and getting green water clear in under a week after heavy rain. Chandler handled cleaning and repairs on one account while the team swapped LED lights and restored a heater so the hot tub worked again. Reviewers note the crew keeps weekly routes on schedule and brings older pools back to clean and balanced condition where prior outfits fell short.

Garrett and the team answer calls quickly, show up the next day on urgent fixes, and keep pricing straightforward with no surprise add-ons. They communicate on what testing and chemicals were used during visits, work punctual hours, and cover the local area with reliable follow-through on maintenance and one-time repairs alike.

The company earns steady praise for showing up when promised, explaining issues plainly, and treating each pool with care that lasts. One lower mark noted a visit that felt rushed at the hourly rate. DIRT Score 4.8 from 75 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“We had a specific budget we wanted to stay within for our pool replaster. I made a Facebook post asking about companies people would recommend and I had like 6 different companies all bid over our budget. Garrett was the only one that came in on budget, didn’t try to upsell us on anything we didn’t need, completed the work super fast and it’s beautiful again. Our kids are looking forward to swimming again thanks to Home Sweet Gnome”

“In all the years dealing with pool people, these are the best by a mile. Very friendly and intelligent team. Understand the pool chemistry and mechanics inside out. I found a failed pool pump on Thursday eve coming from my travels. Next morning at 8 am it was fixed. I checked 3 other places in Boerne, including Dan's. The price is much better with Garrett The Gnome :) Also, they are very very nice people. Hughly recommend.”

“We had an amazing experience with Home Sweet Gnome! We needed replacement LED lights and our heater had gone out which was a real bummer. I researched for weeks looking for the right company and, after reading lots of great reviews, reached out for a quote. Garrett and his team were great to work with! Communication was super easy and pricing was on point! My pool lights look fantastic and the hot tub worked perfectly for our first night out there in several months. Chandler did a great job cleaning our pool and helping with repairs too. Excited to have found a knowledgeable, reliable and trustworthy pool team for our new routine maintenance service and any future needs! Highly recommend!”

“Garrett and his team are the absolute best in the business! So thorough, attentive, and responsive. From cleaning to repairs to managing water and chemical levels, they handle it all and everything in between — with 5-star service. It truly makes pool ownership a breeze, and for that, I’m grateful! Our pool always looks amazing - can’t recommend enough!”

“We recently switched to this pool company after being let down by two others, and the difference has been huge. After all the heavy rain, our pool turned green. With our old companies, it would’ve taken weeks to get it looking decent again. Garrett (owner) had it clear and looking great in under a week. We have an older pool and his attention to detail and care for our older equipment is just phenomenal. He’s professional, easy to reach, and communicates really well. You can tell he cares about what he does and takes pride in doing things the right way. It’s honestly refreshing to have someone this reliable. I highly recommend Garrett and his company if you want quality pool service.”

“We’ve had a fantastic experience with Home Sweet Gnome for our weekly pool service. They are reliable, professional, and do an amazing job keeping our pool looking perfect week after week. Communication is always great, and it gives us so much peace of mind knowing everything is being taken care of consistently and thoroughly. They also happen to be our neighbors, and they are genuinely wonderful people — honest, hardworking, and incredibly dependable. It’s rare to find a company that provides this level of service and care. Highly recommend Home Sweet Gnome to anyone looking for dependable pool service!”

“They were nice over the phone and the quickest to schedule me with all of the rain. But on the day of appointment, I didnt receive a text that the driver was en route - thry were just there in my driveway. Pool tdch left without telling me what pool water tssting was done/what chemicals were put in. The pool cleaning seemed rushed and was not totally complete. I expected more service and communication for $200/hour.”

“This pool service has been fantastic from day one. They are punctual, professional, and extremely detail-oriented. Our pool has never looked better—always clean, balanced, and ready to enjoy. What I appreciate most is their reliability and communication; they show up when they say they will and keep us informed if anything needs attention. It’s clear they take pride in their work. I would absolutely recommend them to anyone looking for top-notch pool care.”

“Home Sweet Gnome is phenomenal!!! They absolutely stand out and I really appreciate the drive and dedication in ensuring my pool is not only sparkling clean but that all my equipment is taken care of and managed when needed. The service I have received is nothing like I’ve ever experienced with the other companies I’ve worked with over the past 7+ years. They take care of my pool as if it’s their personal pool, take initiative, which is an enormous relief off me, and are the sweetest and most genuine people. So happy I saw their cute truck and called, highly recommend!!”

“Home Sweet Gnome came into our lives when Garrett, the owner, found my wife's wallet literally on the side of the highway. She was so relieved when her phone rang with a complete stranger, Garrett, who was searching for its owner. We had been searching for a new pool care company at that time and felt sure Garrett's honesty and integrity was a sign. So we hired him right away. That was a year ago. Since then, Garrett has not disappointed. Our pool has never been consistently so clean. We asked Garrett to perform some deferred maintenance which he did at very reasonable costs. We'd recommend Home Sweet Gnome to anyone looking for a top notch pool care company. R Lee”

“Home Sweet Gnome is absolute 5 stars! Garret has been an exceptional communicator and consistently goes above and beyond what is expected. He is always professional, responsive, and attentive to details, making it easy to trust that everything is being handled properly. What stands out most is the pride and care he takes in his work. He treats our pool as if it were his own, ensuring that it is well-maintained and looking its best at all times. His dedication, reliability, and commitment to excellent service have made a noticeable difference, and we truly appreciate the extra effort he puts in. I would highly recommend Garret to anyone looking for someone who genuinely cares about the quality of their work and the satisfaction of their customers.”

“We needed a pump replaced for our pool and Home Sweet Gnome gave me an estimate for multiple options to replace within an hour! When the job was started the pump was replaced in less than 30 minutes! Would definitely recommend Home Sweet Gnome’s professional and rapid service! Photos os old leaky pump and brand new pump attached.”

“This company came recommended and for good reason. Super friendly and fast on my sprinkler system repair. They even recommended and performed system improvements for less money than a quote from competitor on just a repair. Thank you to home sweet gnome! Highly recommend!”

“I had my first service call from Garrett today, the owner of the company, and I was very impressed. He was friendly and professional, and already my Pool is looking much better. I will continue to use this company… I was very satisfied.”

“Home Sweet Gnome is a great pool service! The quality of work is excellent, pricing is very reasonable, and the customer service is outstanding. Always reliable and easy to work with—highly recommend!”

“Best pool service ever. Great customer service and hard work ethics equals excellent results. Clean clear and refreshing pool every time.”

“Family owned business that takes pride in their work. They are doing my weekly pool maintenance now and my pool is looking 500% better than it did with one of the chain pool companies. This is the company you're looking for.”

“Great job and prompt service. They replaced my pool pump at a very fair price and even cleaned out all the leaves from the pool. I definitely recommend Garrett and his team!”

“Garrett was not only super accommodating, he was clearly very knowledgeable and quickly diagnosed the problem on our 20-year-old Jacuzzi. He immediately ordered the necessary parts and it is working again. Thanks “ Home Sweet Gnome”!”

“Garrett and his team are super reliable and knowledgeable for both routine maintenance and when problems arise. They are willing to take the time to explain things and communication is seamless. 100% recommend!”