Outer Space Pools

Outer Space Pools runs pool service work in Boerne, Texas. They handle regular weekly cleanings, equipment repairs such as Polaris units, filter work, and chemical balancing. Technicians named James, Austin, and David show up for these tasks and send back reports that list what was done along with readings and pictures.

Customers describe problems like cloudy water, a Polaris that stopped working right, and filters that needed deep cleaning. The crew fixes those issues by spending extra time on the equipment, adding exact amounts of chemicals, and bringing the pool back to clear condition. New pool owners who switched from other services say this outfit keeps the water pristine without just dumping in more chemicals, and they note the reports show checklists, amounts added, and before and after shots.

They respond fast to calls or texts about problems, with Austin often the first to reply and follow up. Reports land right after the visit with details on backwashing and chemical levels. Reviewers call the pricing competitive and fair compared to past companies, and they appreciate the heads up on arrival times plus the availability for questions.

Google shows 4.8 from 24 reviews while recurring comments cover reliable cleanings, clear reports with photos, and steady communication from the named technicians, though one review raised a concern about work not being completed as billed. DIRT Score 4.1 from N reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“5 Stars – Truly Out of This World! Outer Space Pools has been keeping our pool sparkling clean for years! They’re reliable, professional, and always go the extra mile. Weekly service is flawless…no issues, just great results! Highly recommend if you want stress-free pool care done right! 💦”

“New pool owner and struggled to get - and keep - my pool looking pristine. Outer Space Pools has done just that for me, since day 1 of me hiring them. I have had 2 other companies service my pool and they do not compare. I will forever recommend Outer Space Pools to anyone looking for pool service!!”

“I’m a relatively new customer, Outer Space Pool came highly recommended and I couldn’t be happier. The technician, Austin spent a long time fixing the Polaris and was very diligent in the cleaning of the pool. Also I appreciate the details and photos I receive. Thank you.”

“We have a had a great experience with Outer Space - James does a thorough job, always calls/texts to let me know when he’s arriving, and sends a detailed, timely report when he’s done. Our pool is crystal clear, and they are very fairly priced for the service provided.”

“Outer space pools did an out of this world job cleaning our pool filter!!! James even went above and beyond and advised me on a chemical to use to keep our pool in top notch shape!”

“James is always professional and takes pride in his work. I take comfort knowing my pool is taken care of and it’s one less thing I have to worry about. I highly recommend Outer Space and James is the best!”

“I have tried a couple of other pool companies and Outer Space Pools has the best service by far and at a competitive price. The pool technician, James, is very knowledgeable. Whenever I have pool related questions or concerns, Austin responds immediately. The other pool service I've used in the past would send me an invoice with the dates they serviced my pool. No details. Outer Pool Service sends me a detailed report immediately after service is complete. The report contains a check list of that they did (backwash ect..) and they detail what chemicals were added and how much, also they provide chemical readings. Lastly, they include before and after pictures. Outer Space Pools provide all of this for EVERY time my pool is serviced.”

“Technician consistently misrepresented that he cleans the pool. One member of my maintenance team consistently spotted the technician showing up, spending a brief time, and then heading out. The attached photos were taken *AFTER* the pool was reported as being cleaned and I was still being billed the full amount.”

“These guys are GREAT! We have owned our pool for only 2 years but have been through 3 other pool services in that time, and Outer Space Pools take the cake! We can tell they know what they are doing where the other companies just threw more and more chemicals at it. We appreciate that they understand the science behind it AND they make it affordable! We have been using them since the season started and couldn't be happier!”

“We have loved having Outer Space Pools service our pool. The professionalism is unbeatable. Our pool always looks great and the price was significantly less than my previous pool company was charging. I am very glad I switched pool service companies.”

“Outerspace pools provides the best customer service. Their technician James is also very helpful he would always alert me if there were any concerns plus he always made himself very available if I had any questions regarding the pool service. 5 stars! Leticia”

“I was impressed by the work James did on our pool! He took his time ensuring our pool was looked at properly. I am looking forward to having a stress-free pool season! Thankyou!”

“Am a new customer, Polaris was not operating properly, contacted Austin and received prompt response, technician David came following day and efficiently resolved issue, Austin followed up in the afternoon with a call. Could not ask for more prompt and professional service. Thank you Outer Space Pools!”

“Outer Space Pools is an excellent pool cleaning service! Staff are friendly, reliable, and they do great work! Thank you!”

“I recently switched to Outer space pools and living it so far. My pool is much cleaner and they have been doing a great job.”

“James always does a great job with the pool. He is dependable and personable.”

“Never disappoints! Went qbove and beyond to fix issue! Thank you so much.”

“great guys and service, took a while to get started but then all sorted quickly, efficiently and with great communication! Thanks Austin!”

“Service has been great! Communication about weekly visits always timely. Very pleased.”