Waterman's Pool Water Purification

Waterman's Pool Water Purification handles pool service work from Boerne, Texas. Stephen and Jennifer run the operation and focus on their Puripool Process, a reverse osmosis setup that recycles pool water on site. They pull out excess calcium hardness, total dissolved solids, cyanuric acid, phosphates, and other buildup that leaves pools out of balance.

Homeowners reach out when calcium flakes appear in saltwater pools or when chemical levels lock up so badly that standard fixes fail. Jennifer shows up to test the water and lay out the steps, while Stephen brings the trailer unit, hooks it up, runs the filtration, and returns later to disconnect and explain the results. Pools that started with calcium hardness over 1000 and TDS near 2000 often finish near 100 and 300 respectively, with most of the original water kept instead of a full drain.

The crew answers calls fast, arrives on schedule, and stays in touch from the first test through the finish. Jobs wrap in one day using the mobile equipment, and the work reaches spots across the Hill Country and North San Antonio area. Reviewers note the price sits reasonable next to repeated drain and refill costs, especially when water restrictions apply.

The company carries a 5 star Google rating from 26 reviews, with repeated comments on clear water afterward and strong communication throughout the job. DIRT Score 4.5 from reviews on Finds.

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“Waterman’s Pool Water Purification are fantastic people to work with. They are very helpful, willing to explain the complete process and will answer all your questions before during and after the process. The equipment is high quality and the results were fantastic. My pool water went for 1950 TDS and 1125 Calcium Hardness to 300 TDS and 100 Calcium Hardness while only using 3700 gallons of make-up water. I would have had to drain more than 15,000 gallons out of my pool to accomplish the same results. I plan to have Waterman’s re-test my pool in 18 months.”

“We were seeing lots of calcium flakes in our salt water pool. Our pool cleaning company could not solve the problem. I reaches out to Waterman’s and Jennifer was very informative about what they could do. She was at my house within 2 days of my initial call testing our water and thoroughly explaining the entire process. Stephan came on our scheduled day, on time. He as very informative and took care of getting the process going and letting us know exactly what to expect. Once finished Stephan was here to unhook everything, again on time. It’s been almost 1.5 months and our pool water no longer has the calcium, it crystal clear. Excellent customer service, constant communication from start to finish, very personable and professional. Definitely recommend them!”

“Super professional and kind! Not only did this process save us quite a bit of time and money, but prevented us from possibly damaging our pool as well. We saved a ton of water which was good for the environment and our pool has never looked better. The trailer that they use with all of the filtration equipment is extremely quiet and could not be heard inside the house at all. If you're on the fence about this, definitely don't hesitate to give them a call. They're not pushy and they give you a lot of great information no matter what you decide to do.”

“I started noticing calcium deposits forming in my pool and took a sample of the water to a local pool store for an analysis. To my surprise, several components were way out of range to the high side namely Calcium Hardness, and Total Dissolved Solids (TDS). Given the levels, the pool stores' recommendation was to drain the pool and refill, basically start over. In my mind, this was not an option, so I searched for alternatives and came across Waterman's Pool Water Purification. Waterman's uses a mobile Reverse Osmosis system to purify the existing pool water without having to waste the entire volume of pool water. Waterman's was quick to respond and within a few days the mobile unit was set up at my house. The process took about 9 hours to clean the water and basically return it to new. In the process, they were able to salvage and purify 80% of my existing pool water, which only required me to top off my pool with fresh water once the process was complete. Jennifer and Stephen (Waterman's owners) were thorough in explanation of the process, provided before and after water testing, and very easy to work with. So glad we found this alternative to wasting our pool water. Th”

“Don't drain your pool !!! Our pool was chemically locked - one solution is to drain at least 1/2 of the pool and put fresh water in. The best and most cost effective solution is to contact Waterman's Pool Water Purification. They have a 20 foot trailer with RO purification inside that filter the chemical and impurities out of the water recycling your water. And they're a locally owned company. We highly recommend them. They'll test your water and give you an estimate for free.”

“Reverse osmosis, water recycling. Our 20k gallon pool water had hard minerals which previously left unsightly white calcium deposits ringing our pool. Immediately after having the hard water deposits Jet Blasted off and sealed, we had the pool water recycled. The water beads off the tiles with no indications of calcium deposits. The water feels pure after the recycling. For example, our CYA was 200 and dropped to 35. We loss less than 12% of water due to brine during the entire process. If you are concerned about water conservation and want pure water in your pool Waterman is the only way to go. I enthusiastically endorse Waterman's Pool Water Purification.”

“Absolutely top tier. It’s so rare to find a business that has real knowledge and takes such pride in their work. They are kind, incredibly hardworking, proactive, responsive, and always take the time to answer my questions. Watermans is as professional as they are personable. Their work was absolute magic, turning my pool into a crystal-clear oasis in record time. 10/10!!!!”

“We hired Waterman’s to conduct reverse osmosis on our pool water. We had very high TDS and the option of draining and refilling was not recommended as we have a fiberglass pool and wanted to be good stewards of our water resources. The whole process took about 7 hours and we were able to save about 2/3 of our original pool water - which is essential in the Texas Hill Country as we continue to struggle with drought conditions. Jennifer and Stephen were very knowledgeable and thorough. The communication from them was excellent and professional. The price was reasonable given the state of the art service they are providing and the chemicals that we will be able to save having better balanced water going into the spring and summer. We will definitely be using them again and I highly recommend their service.”

“We had the purification service done on our pool. The entire process was executed with exceptional performance from obtaining a quote to scheduling the service and getting the service itself. Communication with the owners was amazing. They explained the process and provided successful data to support results of having the purification process completed. Overall excellent service.”

“This company ended our pool headache! Our CYA was so high, the chemicals would never stay in balance. After the reverse osmosis process (in which we saved 81% of our water) the pool is beautiful and balanced! Thank you Waterman's!”

“Amazing transformation of our 24 year old pool. Never more beautiful! Jennifer knows her stuff and is great to work with. We will certainly be repeat customers in the years to come.”

“I was in a total panic. My pool was in chemical lock, no matter what I did, the water chemistry was completely unmanageable. To make matters worse, we’re in the middle of a severe drought here in Texas, so draining and refilling the pool wasn’t even an option. I truly thought there was no way of fixing it until I found this AMAZING company. They use reverse osmosis technology to purify and balance the pool water without draining it. Which is one of a kind here in central Texas. The entire process was efficient, professional, and honestly, kind of mind-blowing. When they were done, my pool water was crystal-clear, balanced perfectly, and felt SO fresh. It literally looked better than the day it was filled! The techs were knowledgeable, respectful, and clearly passionate about what they do. You can tell this company cares about doing things right, and it shows! If you’re in a drought-affected area or dealing with a nightmare pool situation like I was, do NOT drain your pool! Call this company. They saved my pool, my sanity, and a ton of water. I’m sooooo happy with the results.😁😁 HIGHLY RECOMMEND!”

“Fantastic experience with Waterman’s! Like every other South Texas pool owner we had high calcium, high TDS, high cyanuric. We have drained and filled previously, but even the new water coming in is not great because it is sourced somewhere close to us. Doing the full RO treatment is a game changer. I do not leave many reviews, but this one is well deserved. Great service, great people to deal with.”

“We have a 37,000 gallon plaster pool and are on a well out in Kendall County- and our water is like liquid cement! TDS, Calcium and CYA off the charts and past efforts to remove/replace water were becoming worthless. Became so bad we started to get sediment encrusting into the plaster from seasonal winds, despite keeping pH controlled and brushing- and I test at least twice a week. Searched all the websites/YouTube and saw others around the country using on-site Reverse Osmosis pool water treatment services. Googled and saw Waterman's as they were really close to our home. Husband/wife team- and I cannot begin to share what a Godsend they were. They know what they are doing from water testing before/after. They both have scientist/engineering-level skills regarding everything behind treatment and also had a pool construction/maintenance service in their earlier lives. The process was painless and ran 12hrs. Jaw hit the ground when our chemistry went from Calcium Hardness levels of 600-750ppm down to 110!! Included in treatment, they adjusted it back to a targeted 200-400ppm. Total Dissolved Solids went from 3710 (!!!!!) to 400's. They provided a fascinating tour of the”

“We contacted "Waterman's Pool Water Purification". It is family-owned by Stephen & Jennifer Peitt. Stephen arrived exactly on time. He was very focused on telling us what and how he was going to refresh our pool. He showed the equipment, told us how it operated, and what to expect. He told us at the end of the day, we will be 4000 gals short due to how the Reverse Osmosis works. So at the end of the day, we had hit the bull's eye at 3999 gals. Our pool water was beautiful, clear, and clean. He then provided us with a detailed write-up of the chemicals and their target range in order for us to manage our own pool. He is also available to return and review your pool status in the event you need some help to sort out the numbers. Stephen and his company are top-notch; they work for you and with you to achieve your pool goals in water management. They are my. 'Go-To' in pool requirements and water maintenance. I was stunned at their pricing. It's well below anyone else in the market, and they are tops in what they do; they don't let you down. They cover all the bases of pool maintenance and teach you how you carry on doing it yourself. They can make your Chlorine pool spa”

“Thank you to the whole family at Waterman’s Pool Water Purification & Sunsational Pool Care for the care and guidance you provided. We chose to use them for reverse osmosis to get our pool water back into shape; we felt that this would use less water and help us use less chemicals to maintain our pool. We also needed a new filter which they installed at the same time. Thanks again for the professional care and guidance you provided.”

“Our swimming pool is 30 years old. Although, we have weekly maintenance our pool water had reached the point where we were having algae and calcium problems. Our pool water was experiencing acid lock. The decision to drain the water, which we had done years ago, was overwhelming because of the drought and SAWS water restrictions/surcharges. We did not know there was an alternative until we found that Waterman's Pool Water Purification had a solution without draining the pool. They arrived in the morning with their reverse osmosis mobile unit, and within 11 hours our pool looks amazing. All of this was accomplished with losing very little water in the pool. We appreciate the way this company does business. They were prompt, courteous and communicated with us throughout the process.”

“Waterman's Pool Water Purification - Great company, great people. Highly Recommended. We live in the Hill Country, all of the water is HARD. Called them to get Reverse Osmosis (RO) treatment for our pool, as it was much less expense than draining most of the water from our pool (wasteful) and having spring water delivered from another part of the state.”

“They are very nice people; they arrived exactly on schedule, set up the equipment and got my pool water perfect. This service did cost more than draining and refilling my pool but I chose this option for several reasons: it eliminates the calcium which would have been a problem regardless, it saves thousands of gallons of water, it doesn't risk the plaster drying out and becoming damaged and finally it was completed within one day versus several days to drain and refill. If your CYA or calcium are too high, this is the best solution. I will definitely use this service again if those levels creep back up.”

“I own and operate Serenity Pools NB. Waterman's RO process is amazing at removing metals,high calcium,high cyanuric acid,phosphates,total dissolved solids and more. The customer service is superb also. Steffen & Jennifer will take great care of your pool. They have serviced many of my customers on my pool route. Give them a call !”