DIRTFinds

Edge Pools

Pool Service Pro · brandon, AK

Residential
Active

About

Edge Pools runs pool service work from Brandon. Eddie and Heidi own the company and handle maintenance, cleaning, equipment repairs and replacements along with resurfacing and fencing for homes and businesses across Tampa Bay. They cover areas such as Lithia, FishHawk, Valrico, Riverview, Apollo Beach, Sun City Center, South Tampa, Ybor, New Tampa, Wesley Chapel and Land O Lakes. The owners stay involved with daily work and keep the focus on straightforward service for both residential and commercial pools.

Customers describe regular weekly visits where techs vacuum and brush the pool, test the water and send back reports with photos of what got done. Hiram showed up on time for new accounts and explained the steps clearly. Chino fixed a green pool that other crews could not turn around. Michael handled filter checks though some customers asked for different techs after issues. Resurfacing jobs on large pools cleared back to concrete and left the surface looking good, with maintenance kept up afterward. Filter replacements and leak repairs also came up often in the accounts.

They send texts ahead of arrival and stay in touch during the visit. Response times stand out as quick when pools turn green or equipment fails. Quotes stay honest with no added charges beyond what was discussed. Service reaches the full list of Hillsborough County spots listed on their site. Owners sometimes handle the first visits themselves and answer questions about upkeep or repairs.

Reviews give the company solid marks for consistent cleaning and clear updates across hundreds of jobs. A handful note that service slipped after the business grew and communication from the office fell short on a few cases. DIRT Score 4.5 from 186 reviews on Finds.

DIRT Score Breakdown

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186 reviewsView on Google →

4.7

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“Highly recommend EdgePools! They provide excellent service, vacuum and brush the pool every visit. They analyze the pool water every visit and provide a summary weekly of everything that was done during the visit to include the status of each chemical.”

Dream Vacations JB Travel Pros

“We've been using Edge Pools for a couple of years and absolutely LOVE their service. We had used two previous companies after moving to FL and Edge BLOWS them outta the water (pun INTENDED). If you're looking for a good, consistent pool service, who show up when they say they're going to and ACTUALLY do the work on cleaning the pool and chemicals, etc, then I HIGHLY recommend calling these guys/ They are locally owned and have also had the pleasure of meeting both the owners (husband and wife) and they are not only GREAT people, but have also become GREAT friends. I can not recommend this company enough!!!”

Justin Dupree

“We hired Edge to resurface our ginormous pool. We are very pleased with the process and the result. There were some serious issues with our pool which required them to clear back to the concrete. They completed the work quickly, and we love the end result. In addition to the resurface, they took care of pool maintenance for several weeks after. Great company to work with!”

Paula Springer

“Just went with Edge Pools for weekly maintenance and cleaning. I am very impressed so far. They sent me a message telling me what my pool was low in they told me everything they did and provided a picture. Plus the the technician texted me before he was ready to arrive.”

Amy Levine

“I used to be EXTREMELY satisfied with this company and recommend them to everyone. When Eddie, the owner, was the one coming out - we were happy with the service. We have been with them for quite some time and noticed the downfall in the quality of service. It seems they’ve gotten bigger (which is great) but with the additional employees and not being such a “small business” anymore- the quality has gone downhill. We have had two major issues - both in which I e-mailed them about. Their lack of communication in private, yet wanting to put on a show in public is comical. The wife, Heidi, is condescending and has never taken responsibility for any issue (read every single response on the bad reviews on here. Not one ounce of accountability). We were looking for new pool service via a FB group and I simply stated “not Edge pools, we are looking for other options”. I did not put them on blast with my issues, I did not post the video I have of one of my complaints. I simply did not want a bunch of recommendations for Edge, when we were looking elsewhere. Heidi chose to comment, again- with zero accountability. Did not reach out to me in private but needed to put on a show for others to ”

Danielle R

“Edge pools has been consistent and reliable for years. Great communication! I would highly recommend them.”

Laura Raab

“We love the service we receive from the Edge Pools team. We love seeing our pool sparkling clean every week every time they service our pool. Look at the states of service that the Edge Pools has done. 1st picture is the before. Last picture is our pool after the technician finished. The technicians and office staff has always communicated through every service completed. They also serviced the DE filter system, replaced the DE filter system with a new filter system, quoted us for a salt system and quoted us for resurfacing. If our pool had feelings, it would be as happy as we are. The technician was very knowledgeable, sent us photos of completed service, and always made sure we were aware of necessary maintenance to prevent future issues.”

Peter Blake

“I have been using Edge Pools for a few years now. I love that it is a privately owned business. All of the technicians have been wonderful and I never have issues with their services. Highly recommend.”

Emily Lanore

“I’m not sure if the owner is making faults promises or if the office staff is not relaying Messages. I hired this company several months ago to manage my pool. IN January I had concerns. I was told that the owner would look over my concerns and get back to me no one ever contacted me. in March I started noticing that my numbers on their report did not match the numbers that I was getting on my Pool app when I tried to speak to the technician Michael he seemed like it was a huge bother that he had to take his AirPods out. I asked that he not returned to my house and the next week they sent him anyway and said that they could not guarantee which Tech showed up to my house. I asked for the owner to come out to address My concerns and Diamond in the office told me that Eddie was too busy repairing pools to speak with me, despite Eddie telling me during the startup that he would always be available for consultation if I had concerns. That proved not to be true. I waited three weeks maybe four before terminating their service to give Eddie time to look over my concerns and to at least call me if he could not come to my house. But that never happened. They sent a different technici”

Lisa Jay

“Thank you Hiram and Edge Pools. We just signed up for your service and Hiram was punctual and professional. He explained what he was doing, helped answer a question about my pool and we look forward to using Edge Pools for our maintenance.”

Kevin Emas

“Eddie came out today to start servicing our new pool. We had so many questions, and Eddie was so patient with all of the questions, and helped educate us on the up keep of our pool. We feel much more confident about doing our part for taking care of our new pool. We are excited to work with Edge Pools”

Maria Englehardt

“I recently had my pool re screened, I had several techs who came out and just couldn’t get it to turn back to blue. Chino (who is my usual tech, but had vacation) Returned this week and within ONE VISIT (full day of running pool) my pool is back to swimming conditions! This man is an asset to company and I would HIGHLY recommend him. He is very thorough and takes pride in his work.”

Jacob Lawrence

“I truly appreciate the care you take of my pool and its equipment. Recently I was advised to reduced water levels that needed my attention. This was so very helpful as is all of the support you provide. Thanks and best regards. Kay”

kay monte-white

“Very disappointed with the service over the past year. Pool went green on several occasions. Edge pools kept trying to sell expensive mineral services and new filters when the filter just needed cleaning. Do your due diligence before contracting them for your pool.”

Julian Burt

“Just moved here. Bought the home while overseas and arrived with a very green pool. After asking and calling around I reached out to Edge pool. This company has it all put together. The response time was amazing, the price for the service is amazing, the website is so easy to use. Naomie the Edge pool employee was very polite and great with the pool. I think the fact the the owner is also out there grinding and very straight forward is what sold me. Highly recommend to anyone.”

Larry Lambaren

“This is a drive by pool company. My filter pump almost burned up due a filthy filter, that could no longer allow water to flow, yet the weekly report they would send to me said it was inspected and cleaned. You will get a service tech onsite for 3-5 minutes per visit. The one time my wife called to complain she talked the owner who was hostile and rude. Steer clear.”

Kenneth Kohut

“Edge Pools is as professional as it gets! They take pool care to the next level — always reliable, detail-oriented, and truly dedicated to keeping every pool sparkling clean. You can tell they take pride in their work, and it shows in the consistency and quality of every job they do. The team is friendly, trustworthy, and goes above and beyond to make sure everything is done right. It’s refreshing to see a company that cares this much about their customers and the results they deliver. If you’re looking for a pool cleaning service you can count on, Edge Pools is the one to call!”

Drayton Sasser

“We are so pleased with Edge Pools! From start to finish over the last three years, they’ve been a pleasure to work with. Their communication is prompt, professional, and consistent—something that can be rare in the pool service industry. Every question or concern we had was addressed in a timely manner, and we always felt informed throughout the repair and cleaning process. The repairs themselves were completed not only on time but with great attention to detail and in a good and workmanlike manner. It’s clear they take pride in their work and truly care about the quality they deliver. We appreciated their honesty, reliability, and the ease of working with their team. We wouldn’t hesitate to recommend Edge Pools to anyone looking for trustworthy, skilled pool professionals. Thank you for making this such a smooth and stress-free experience!”

Kiley & Jennifer Stinson

“As a five year customer, I would strongly recommend Edge Pools. Eddie and his team are dependable and offer exceptional service week after week!”

Tim Maxwell

“We had a leak and while my husband is handy this was a job for a professional. Heidi was quick to respond to my inquiry and Eddie arrived on time, handled the issue efficiently and even advised on another issue we were handling ourselves. Consider me impressed by their teamwork. On a different but equally awesome note, their story of growth is inspiring and I don't see them stopping anytime soon! They are plugged into our community in the most amazing of ways. Their philanthropy is unmatched from what I've seen locally. Then as for the work itself, I also have friends and family that use them that are happy with both their service and skill and pricing. It's also important to note that they are licensed and have training in doing repair as well as maintenance so they are qualified more than some other local pool companies.”

Sarah Farr
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