Family First Pool Service

Family First Pool Service handles pool work in Brandon. Tim and his wife run this veteran and family owned outfit that covers regular pool service along with chemical delivery. They also run an online store for pool supplies, patio items, games, and related goods. The business lists an address in the Valrico area and keeps store hours from nine thirty to four on weekdays plus ten thirty to four on Saturdays.

Customers call them for green pools that need clearing before a sale, heavily stained pools that prior crews could not fix, and ongoing weekly care that keeps water clean and systems running. Reviews mention Tim turning a green pool crystal clear on short notice for house showings. Andre and Anthony send photos and checklists after each visit while Essick, Sheldon, and Jon handle thorough weekly cleaning that leaves the pool looking new again. Other jobs include fixing pool cleaners on site and restoring filters without extra trips.

They answer calls and texts the same day, show up on time with advance notice for dogs or schedules, and send email updates that list chemicals added plus work completed. Pricing comes in competitive with autopay options that keep things simple. Service reaches Bloomingdale and nearby spots where reviewers live. The crew respects yards, hoses off patios, and rolls up hoses before leaving.

Google shows a perfect five from one hundred sixty five reviews with repeated notes on clear communication, on time arrivals, and careful attention that beats bigger outfits. Reviewers highlight the difference from prior services that rushed jobs or ignored details. DIRT Score 4.9 from 165 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I love the way Family First Pool Services runs their business. They are high quality communicators via text, and I felt so taken care of. My pool looks so good and the best news is I don’t have to care for it anymore. I finally gave in and wanted to outsource to a pool service, but was nervous that they would treat my property carelessly. This couldn’t be farther from the truth. I watched their pool technician hose off my patio, respect my yard and even made sure that they rolled up my water hose so much better than I would have. They left my house in a better condition than how they found it. That type of care doesn’t come very often. I am definitely happy and think this is worth the investment to rely on this company in particular. Thank you.✨”

“Family First Pool Service was fantastic. I had a very green pool that needed to be cleared up before showings to sell my house, and they responded quickly and got it crystal clear in time. Tim did the work and was incredibly skilled and thorough — you could tell he takes real pride in what he does. Communication throughout the entire job was excellent, they kept me updated every step of the way, and showed up on time as promised. Highly recommend them to anyone needing reliable, quality pool service.​​​​​​​​​​​​​​​​”

“Tim does an excellent job with pool service, He is very professional, reliable, and, most importantly, great at communicating. He always keeps me updated, responds quickly to questions, and makes sure everything is taken care of properly. It’s hard to find someone who is both dependable and easy to communicate with, but Tim definitely checks both boxes. I highly recommend him to anyone looking for quality pool service!”

“We have had an amazing experience with Family First Pool & Patio! You can truly tell this is a family-owned business that takes pride in what they do and genuinely cares about their customers. Their service has always been dependable, professional, and personalized — something that is hard to find these days. It’s peace of mind having access to my tech via text or phone without having to go thru office staff or an answering service. I love supporting a local business that is so invested in the Bloomingdale community. Everything reflects the heart, integrity, and dedication they put into their work. It’s also wonderful knowing they are veteran-owned and raising their family right here in our community. If you’re looking for honest, knowledgeable, and caring pool professionals, I highly recommend Family First Pool & Patio!”

“After only two months with Family First Pool Services, I can already see a world of difference in the quality of their work and customer service. They truly live up to their name by putting their customers first. They listen to any concerns, communicate clearly, and are always respectful of both our home and our preferences for how we like our pool maintained. They leave everything clean and take pride in the service they provide. The difference compared to the larger companies is night and day. We previously used Pinch A Penny for over a year, and our experience was completely different. We often felt like they were more focused on making money than taking care of their customers. Their service was inconsistent, communication was poor, and they were often careless and unreliable. If you're looking for a pool company that genuinely cares about its customers and delivers quality, reliable service, I highly recommend Family First Pool Services.”

“Having gone through three other companies in the past several years, so happy to have discovered Family First. They took my highly stained pool that others gave up on and transformed it into a beautiful pool that looks like new again. They show up on time every week like clockwork (and give advanced notice so we can get our dogs in the house) and their work is exceptional! Each and every person I’ve met, from the owner to several members of the staff, has been A+ in all they’ve done on our behalf. Too bad there’s only five stars, because they deserve more.”

“I’ve been with Family First for a year and I am very happy with the service we receive from our previous technician Andre and our current technician Anthony. They’re very thorough and do not rush through the process of maintaining our pool system. They text us when they’re enroute and email exactly what they’ve done.l and or what needs to be done with photos of pool after they’re finished. Thanks Andre and Anthony for the outstanding service. Always on time and very professional and polite. Highly recommended.”

“Essick from family first pool services works on my pool each week and does an incredible job. Every week I feel like my pool is brand new again and we use it a lot so I know he is putting a lot of work into it! All the people at family first have been wonderful, I just wish that I could remember everyone's name because the service has always been exceptional. I use them for both my house and a rental house that I own. Prior to finding family first, I tried several other companies and there is no comparison.”

“Im new to this company and I thought my pool looked pretty good before they started but whatever you did today has my pool looking AMAZING. Just day one and I can see a difference already. I love the fact that the email after pool is service doesn't just show chemicals before and how much has been added ( like my last pool company), they send a complete check list of what was done all together. Keep my pool how you have it now and you won't be able to pay me to leave this company. Thank you!”

“Fantastic company with excellent customer service. Sheldon is our pool guy and he does great work. He takes his time and is thorough. I highly recommend this company as it is not your typical “splash and dash” pool service.”

“Extremely happy with my service. They arrive on time and perform a very thorough and extensive cleaning. No shortcuts. I’ve witnessed other pool service companies in my area and they’re in and out in five minutes. This is not the case with family first. The take the time necessary to do the job right.Pool looks great. Very satisfied.”

“Tim and his wife run an outstanding veteran-owned and operated pool service. From the first phone call it was clear they take their business serious and are professionals. They answered right away, scheduled service quickly, and came out the very next day. During the initial setup they completely transformed my pool. It went from a 0 to a 10 almost immediately. Their pricing is competitive, but more importantly the value of the service they provide is second to none. Getting started was simple, and the autopay system makes everything easy and hassle-free. Tim and his wife are knowledgeable, personable, and very effective at what they do. It’s clear they care about their customers and take pride in the work. They run a fantastic business, and I would highly recommend them to anyone looking for reliable, professional pool service—especially if you like supporting a great veteran-owned small business.”

“Sheldon is awesome. He is friendly and respectful. He does a great job cleaning our pool. He keeps us updated on was done to the pool. Shows up when he is suppose to. And all the work done with with a happy and positive attitude.”

“This is an A+ pool company! They pride themselves on quality and are very friendly. I had a house closing in the Bloomingdale area and needed an additional last minute pool service for the new buyers before it could close. They understood the time sensitive nature and went out the next day on the weekend and made the pool look perfect for closing. I have only ever seen quality and stellar communication from Family First Pool Service. I highly recommend to any of my neighbors in the area to Timbergrove Dr or surrounding areas to use this company. You will not be disappointed and your pool will look fantastic while using them. Thank you so much Essick & Butch for everything!”

“Family First does an amazing job cleaning our pool. Both Andre previously and now Anthony have shown that every technician is knowledgeable, reliable, and takes great pride in their work. Highly recommend!”

“I have used many pool cleaning companies in the past, but none compare to Family First Pool Service. Jon is not only very courteous, he is also very conscientious and spends time attending to the details. This is what makes Family First Pools superior to the other pool companies.”

“I am so glad we switched to family first pool service, the technician we had (Jon) did an amazing job on our pool I would highly recommend. He revitalized our pool.”

“Very happy with the service we receive from Andre. He's thorough and not rushing through the service. Since we switched compainies to family first and have Andre service the pool weekly, the difference has really been amazing. He emails exactly what he's done..what needs to be done also takes photos of pool after he's finished. Thanks Andre!”

“Family First always goes above and beyond to make sure that we are taken care of. We thought we needed a new pool cleaner. They made a special trip to our house to check on our cleaner, only to say they fixed it and it was back up and running. They keep our pool clean, sparkling beautiful, and working perfectly every.single.week! Switching to Family First was the best decision we've ever made for our pool. HIGHLY RECOMMEND!!! If I could give 10 stars I would.”

“This family owned business is awesome. They are always so nice when I see them. They do a very awesome job keeping both my pool and filter sparkling clean. They are affordable and I would recommend to anyone who is looking for a pool cleaning company. Thank you guys for doing such a great job and for being nice and professional.”