Tampa Bay Pools
Pool Service Pro · brandon, AK
About
Tampa Bay Pools takes on pool service and construction work from their spot in Brandon. They focus on custom inground pool builds along with outdoor living features like spas and decks. The outfit has operated since 2001 and handles the full process from initial design through equipment setup and startup. Reviewers note staff such as Amanda, Juli, Dan, and JC handling the sales and planning side while project managers like Brandon, Rob, Jeremy, and Eddie run the builds on site.
Customers describe jobs that start with design meetings where the team listens to what they want for size, colors, and layout. The work then moves to permitting and construction that includes pool and spa shells plus deck work. Several mention the final step where technicians like Randall, Jacob, and Sean walk them through startup and explain how to run the equipment. Builds often wrap in seven to ten weeks with crews showing up on schedule and finishing the details.
The company keeps jobs moving by having project managers check in multiple times a week and answer questions quickly. Reviewers point to clear updates on timelines and changes without extra pressure during planning. They serve areas listed on the site such as Riverview, Apollo Beach, Lakewood Ranch, and other spots around Tampa Bay. Phone contact runs through the listed number for quotes or warranty requests.
The record shows steady praise for how the crews stay organized and deliver finished pools that match the plans. Google lists a 4.6 from 583 reviews with repeated notes on communication and results that hold up over time. DIRT Score 4.5 from reviews on Finds.
DIRT Score Breakdown
583 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“We absolutely love our new pool and couldn’t be happier with our experience with Tampa Bay Pools! From the very beginning, Amanda was amazing to work with. She was so helpful during the sales and design process and really listened to what we wanted. Brandon, our project manager, kept everything moving and was great about keeping us informed throughout the build. And Randall did a great job getting everything started up and making sure we understood how everything worked. What really impressed us was how quickly everything came together! Our pool was completed in just seven weeks! Every crew that came to our house was friendly, professional, efficient, and showed up when they said they would. It was such a smooth process, especially for a project as big as a pool. We’re so happy we chose Tampa Bay Pools and would absolutely recommend them to anyone looking to build a pool. We’re already spending so much time enjoying it, and it turned out even better than we imagined!”
“We are super pleased and happy we went with Tampa Bay Pools for our first pool. The entire process was seamless and painless. From the sales and design with Ms Juli, the construction process with Jeremy and setup and pool school with Jacob. They made the experience great!”
“We recently completed our pool project with Tampa Bay Pools and couldn’t be happier with the experience from start to finish. We worked with Juli during the sales and design process, and she was absolutely fantastic. She was extremely communicative, never pushy, and took the time to understand exactly what we wanted. She helped bring our vision to life and made the entire planning process enjoyable and stress-free. Our project manager, Brandon, was outstanding throughout the build. His communication was exceptional, and he consistently stopped by the project multiple times each week to ensure everything was being completed to a high standard. He was always available to answer questions, kept us informed every step of the way, and truly cared about the quality of the final product. Another thing that impressed us was the timeline. Our pool build was completed in just 8 weeks, which exceeded our expectations. The craftsmanship, communication, and customer service exceeded our expectations. We couldn’t recommend Tampa Bay Pools, Juli, and Brandon any more highly.”
“We had a great experience with Tampa Bay pools! We highly recommend them. From start to finish, they did a good job keeping us informed and answering any questions.along the way. Our project manager Brandon Walker is a very informative and responsive manager. We really appreciate all of his hard work!”
“We absolutely love our new pool and had a great experience with Tampa Bay Pools! This was our first time building a pool, so there were a lot of things we didn’t know and plenty of questions along the way. Tim was great in helping us get started with the design and planning, but I especially want to recognize Brandon for how amazing he was throughout the entire construction process. He kept us informed, answered all of our questions, and was always patient when we needed something explained. No matter how many questions I had, Brandon was responsive and made sure we understood what was happening and what to expect next. Having him there to guide us through our first pool build made such a difference. A huge thank you to Brandon, Tim, and the Tampa Bay Pools team for bringing everything together. We couldn’t be happier with how our pool turned out and would absolutely recommend Tampa Bay Pools to anyone looking to build a pool! To add to my review Sean stopped by today to conduct pool school! Very detailed, professional and informative! Thanks again Tampa Bay Pools!!”
“The experience my family and I had with Tampa Bay Pools has been absolutely AMAZING. We could not have had a better company, builder and overall experience. Juli Capella was our original design consultant. They visited our house, we met at the Tampa Bay Pool office (on our schedule), spec'd out our pool and signed a contract. She was amazing. I can't see colors and she worked with my wife and I to make sure our colors match the house. She went over everything we needed to look at, answered every question and never tried to upsell. Very personable. Once the design was completed they got everything permitted and we were given a start date. We met Eddie our project manager. Seriously he is top notch. He had great communication, answered text message questions, let us know every step of the way what was next. Totally transparent and really paid attention to the little details. The crew and team they had to build the pool was AMAZING. They took the time to do things by hand with a lot of care and detail in their work. I watched everyday working remotely from home. They even turned down the machines one day so I could show my grandson the progress. The pool looks stun”
“We had an amazing experience with Tampa Bay Pools from start to finish! Our pool broke ground on March 15th, and we were swimming by May 10th — we couldn’t believe how smooth and efficient the process was. A huge shoutout to Dan in Sales for helping us design the perfect pool and making the entire process easy and stress-free from day one. Rob, our project manager, was outstanding with communication, organization, and keeping everything moving on schedule. Brandon also provided support toward the end. Thank you to Sean for an excellent pool school experience. He was patient, knowledgeable, and made us feel completely comfortable learning how to care for our new pool. The customer service throughout the entire project was top-notch. Everyone we worked with was professional, responsive, and genuinely cared about making sure we were happy. We are beyond thrilled with our new backyard and highly recommend Tampa Bay Pools!”
“Tampa Bay Pools did a phenomenal job with my pool, spa and deck. They were very patient with me as I selected my pool choices and finishes. Dan was great with the design, recommendations, and color coordination and selection. Rob oversaw all the intricate details to make sure that my pool was exactly as I imagined. Thank you Tampa Bay Pools for creating my picture perfect pool.”
“I would highly recommend Tampa Bay Pools if you are considering having a pool built. From start to finish it was a great experience. JC did our design of the pool and did a great job. Rob was our project manager. Rob went above and beyond what regulations called for just to make sure our pool would last our lifetime. Rob also kept us informed on all the construction timeline and finished the project in a timely manner. Also, De'Andre, who works in the office, helped me more than once when I needed help. Thanks everyone for a great job.”
“We had such a fantastic experience with Tampa Bay Pools! From start to finish, they kept us in the loop, communicated clearly, and truly stuck to their word. Anytime they said they were going to do something, they did it. Jeremy, who was in charge of our build, was absolutely great to work with. He was professional, responsive, and made the entire process so much easier. The crew was consistently working, and our pool was completed in just eight weeks! The end result is absolutely gorgeous, and we couldn’t be happier with how everything turned out. We highly recommend Tampa Bay Pools to anyone looking to build a pool. They delivered on everything they promised, and we are so happy we chose them! ~ Carlos & Jessica T”
“What a great experience with Tampa Bay Pools. Nothing but the best from start to finish. Rob was our project manager and he did the best job of keeping us aware of what was happening and going to happen. I would recommend Tampa Bay Pools 100%”
“We had a very good experience with our pool build from start to finish. Juli, our sales rep, understood our vision and executed a design that fit exactly what we wanted. As transplants to FL and first-time pool owners, we appreciated how helpful she was in guiding us through certain decisions. She was a good listener and quickly understood our needs. She was always available and responsive throughout the sales process. Jeremy, our project manager, took over once construction started. He too was very responsive and addressed any concerns during that process. He came regularly to visit and inspect the job. The pool was completed within the promised 10 week timeframe. Once construction of the pool was completed, Jacob came to clean the decking and balance the pool chemistry. He was also our pool school instructor. He explained how to use and maintain the pool equipment and how to clean the pool. He was extremely thorough and patient with us. Overall, we're very happy with Tampa Bay Pools. We love Juli's design and the support Jeremy and Jacob provided. We recommend this team to anyone looking to build.”
“We couldn’t be happier with our new pool and the entire experience from start to finish. The team made the whole process smooth, professional, and exciting for our family. The craftsmanship and attention to detail truly exceeded our expectations. Huge shoutout to Juli, our designer, for bringing our vision to life and helping us create the perfect backyard space for our family. She was patient, creative, and amazing to work with throughout the entire process. Also, a big thank you to Jeremy, our construction supervisor, for keeping everything moving and making sure the project was done right. His communication, professionalism, and attention to detail gave us a lot of confidence during the build. Seeing this dream finally come together has been an incredible blessing for our family. If you’re thinking about building a pool, I highly recommend this company and their team!”
“We had an amazing experience with Tampa Bay Pools from start to finish. Amanda, our salesperson and designer, truly helped bring our vision to life and made the entire design process exciting and seamless. Brandon, our project manager, kept us informed every step of the way and did everything in his power to make the experience smooth and positive. We always felt updated and supported throughout the project. Sean was fantastic during pool school and took the time to teach us everything we needed to know about owning and maintaining our new pool. The project was completed quickly, the communication was excellent, and every team member we worked with was professional and kind. We couldn’t be happier with the final result and highly recommend Tampa Bay Pools!”
“Very happy so far with our build with Tampa Bay Pools. Our designer, JC, did a great job helping us with the design process and helped us make decisions on the design we were looking for. Rob Recio, our project manager, was great throughout the entire process. He was able to answer every question we had and was very quick to respond to any concerns or questions we had. At the end of the build, Jacob did an outstanding job detailing and explaining all the steps of managing the pool equipment. The entire team at Tampa Bay Pools were very friendly, professional, and ready to help at any turn. My family and I look forward to enjoying our pool for many years.”
“We couldn’t be happier with our experience with Tampa Bay Pools! Amanda helped us design the perfect pool for our family, and the entire process went smoothly from start to finish. Our construction manager, Jeremy, was outstanding - always responsive, quick to address any questions or issues, and genuinely a pleasure to work with. Highly recommended!”
“I began my pool process with Tampa Bay Pools in November with Dan and Jaret, they were always communicative and helpful accommodating my pool design needs. Eddie took over as my point of contact once the construction began in early February, he was always fast to communicate with me what the next process of the build was going to be, he answer all my questions and stayed ontop of all the different contractors working in my backyard. Eddie's work ethic and leadership leading the project exceeded my expectations. I'm overall happy with Tampa Bay Pools services and I will recommend them to others in the future. I wish they had a landscape design division to help me design the rest of the backyard post pool build or that Tampa Bay Pools included in the price of the pool build the fixing of the rest of the backyard after the damage caused by the pool building machinery. Dan, Jaret and Eddie receive a 10/10 for their services and attentiveness with me on this project.”
“Great experience with Tampa Bay pool. Very accurate timeline, the whole process was amazing and smooth. We appreciate working with whole team starting from Dan (Sales and Design) and the project manager Brandon Walker. Brandon did a great job, communicates very well and answer all our questions very quickly. So happy with our pool. Definitely will recommend Tampa Bay to anyone who desire to build a new pool.”
“Our experience with Tampa Bay Pools was absolutely exceptional! 🏊🏽♀️💦 Our pool journey actually started back in 2019. We began searching for a pool company and had big dreams of having a pool in our backyard. Then COVID hit, and like so many things, our plans were put on hold. At that point, I honestly thought we would never own a pool. Fast forward to this year—we decided to start searching again. Tampa Bay Pools was actually the 5th or 6th company we interviewed, and after talking with several companies, we knew we had found the right one. Our salesman, JC, was absolutely amazing! He was knowledgeable, patient, professional, and never made us feel pressured. He listened to what we wanted and helped us bring our vision to life. He was always willing to answer our questions and make sure we understood every step of the process. I also want to recognize Eddie, the manager, who was exceptional throughout the process. His professionalism, communication, and attention to detail made such a difference. It was clear that customer satisfaction truly mattered to him. After waiting since 2019, having our dream pool finally become a reality is such a blessing! 🙏🏽💦 We are so thankful we”
“We had Tampa Bay Pools install the pool for our new build in Bayshore Beautiful and couldn’t be happier with the entire experience. From day one, our pool designer Juli Capella was outstanding. She was extremely communicative throughout the whole process and incredibly accommodating every time we wanted to add or change something. She truly listened, worked with us on every detail, and made the design process feel collaborative instead of stressful. Our pool should be fully completed this week ahead of our closing next week. The finished pool looks fantastic and fits our home perfectly. If you’re building a new home and looking for a pool company that actually cares about getting it right, we highly recommend Tampa Bay Pools and especially working with Juli. She made a big project feel smooth and enjoyable. Update: Pat Hartman (pool project manager) did a fantastic job for us upon completion of the pool. Thank you, Pat and Juli, for our beautiful pool!”
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