Simpson Pool Supply STORE LOCATION
Pool Service Pro · Poway, CA
About
Simpson Pool Supply runs a pool supply store and repair service from its location at 12815 Poway Rd in Poway, California. Ryan owns the family business that started with service and repair work in 2005 and expanded to a storefront serving San Diego County. They carry pool chemicals, equipment from brands such as Pentair, Hayward, and Sta-Rite, toys, and parts for both pools and spas. The operation supports weekly care customers as well as DIY homeowners who want to handle their own water testing and maintenance.
Customers bring them algae problems that other stores could not clear, Jandy valve failures, pump and motor replacements, heater installs with automation upgrades, and wiring fixes at the main panel. Ryan and Dan have diagnosed issues on site, replaced faulty parts the first time around, and guided owners through variable speed pump setups that cut noise and energy use. Reviews mention spa repairs, full equipment overhauls, and water chemistry fixes that left pools running clean again without repeated service visits.
The crew answers calls across Poway, Rancho Bernardo, Rancho Penasquitos, and the rest of San Diego County, often fitting jobs into the schedule the same week. Ryan explains chemistry ratios and troubleshooting steps on the phone or in the store, and the team runs complete water assays when customers drop off samples. They stock commercial grade chemicals at lower prices than chain stores, offer a subscription option for regular buyers, and steer people away from parts they do not need.
Dozens of reviews give the business top marks for staff knowledge on repairs and pool care, quick problem solving, and straightforward advice that helps owners keep water balanced on their own. Common notes cover honest recommendations, organized installs, and results on issues that had lingered for weeks elsewhere.
Service Areas
DIRT Score Breakdown
22 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Been working with Ryan for years, he's trusted and a true guru with pool chemistry. One of the few professionals I know that enjoys sharing his knowledge and teaching you to help you solve your problems and or keep your pool pristine. He's taught me all the aspects of managing my own pool chemistry because having someone do it for me once a week was not good enough. I'd highly recommend talking to him or his team if you want to learn how to manage your own pool to a higher standard.”
“Ryan is very knowledgeable and professional when trouble shooting a problem with my pool he listens and educates you on his next step in getting your pool fixed. Definitely will recommend Simpson pool service of Poway!Ive been scammed a few times over my pool with pool guys pretending to know what they are doing ! That’s not the case with Ryan he’s going to be my go to for anything with my pool!”
“Simpson Pool Supply was so helpful and solved my issue quickly! I had been struggling to resolve some pool issues for several weeks. I scheduled service with Ryan and he was able to fit me into his schedule quickly. Once Ryan arrived, he was able to diagnose an issue with a Jandy valve, and within the hour my pool equipment was running like new again! It has been running great ever since. Extremely happy with the service Ryan provided. He was very friendly and professional, and had several great suggestions for how I could better care for my pool on my own. I will definitely work with Simpson Pool Supply again!”
“The only place you need to go to get amazing service for all of your pool needs. Ryan always takes the time to simplify how to make your pool care easy and efficient. He also helps with any equipment problems you are having. Simpson Pool Supply will save you money…give them a try!! Update: just had Ryan out to update our pool automation system and heater. To say he did an amazing job is an understatement! He even had the Pentair rep with him to help with the entire install and programming. We have been having issues for years but I’m excited to move forward with our new heater and automation system. And the wiring for the install is much more organized than the previous guy did which looked like a birds nest! This is the place to handle all of your pool needs.”
“Purchased a heater from Ryan. Told him I wanted to install myself. Ryan fully supported me and did not try to discourage me from doing this. Personally delivered the heater to the house and took the time to help map out the plumbing. Install went perfect with his direction. In store, tested my water and took the time to explain water chemistry and what I needed to do to maintain a perfect pool. Highly recommend Simpson Pool Supply for your pool needs.”
“I've worked with Ryan twice now on spa repairs. His knowledge and professionalism can not be beat. Both times he's taken time to troubleshoot my problems thoroughly then, he makes sure the correct faulty part is identified and replaced, reducing service time and unnecessary parts. He goes out of his way to ensure the repairs are completed the first time, and communicates perfectly along the way. I highly recommend Simpson Pool Supply for all of your pool and spa service and supplies!”
“Ryan, Dan and the team at Simpson got my pool looking as good as ever. They helped us fight an algae problem that the chains could not figure out. Within a week, the algae was gone. They also fixed my motor for a great price and saved us a couple thousand dollars on a new one. I’m not going anywhere else for pool supplies or care!”
“This is a great pool supply store. Staff is very friendly and knowledgable. I originally went here when I received their Grand Opening flyer with a nice discount coupon. I’d been having algae issues, and Ryan, the owner, helped me fix my pool chemistry. Over several visits I've become more educated on the simple techniques to keep my water looking great. I now use a Taylor test kit, and whenever I stop by to pick up chemicals, I have them run a complete water chemistry assay to make sure I’m not missing anything. They sell commercial grade chemicals, and it has been much easier to maintain my pool at the correct levels compared to the diluted chems sold at the big box stores. I recently picked up a Sta-Rite pump rebuild kit to fix my leaky pump. I saved a ton of money instead of replacing it. My pool has been looking great.”
“Needed to replace my pool pump and after calling around and after getting quotes, I went with Ryan, who also runs Simpson Pool Supply in addition to being an expert repair man. I couldn't have been happier with Ryan and the expert advise and slick install. He was able to find me a used variable speed pump and I am actually wondering why no one before recommended a variable speed pump over the standard fixed speed? I have a Pentax control center and the variable speed pump integrates seemlessly. The various speeds are so cool, saves energy ($$$) and this pump cuts down on the noise unless you push the jet button! See install photos for a very clean install including totally redoing the pipes and filter connections. Looks so much cleaner and the pump is more accessible. Before and after photos below.”
“Why have I never gone here?!?! The owner, Ryan, was so personable and took the time to explain how to fix my pool problems. He explained it down to the chemical level and gave me an easy plan to follow along with ratios of the chemicals to use. He made the process less complicated and didn’t try to over sell products like I’ve experienced at other places. I will definitely be going here from now on!”
“We have been using this pool supply company for years. Recently, Ryan purchased and it became Simpson Pool Supply. Ryan has been great. They are knowledgeable, helpful, and very nice to work with. We would definitely recommend them.”
“Friendly & knowledgeable about pools. Have lots of parts in stock. Good water testing to keep you in clean water💦”
“Was referred by friend. We scheduled a drain, acid wash and refill. Our pool and spa look great again! Ryan and his team do great work. They were on time and professional.”
“Really gone down hill with new ownership. I had been coming here for years for all my pool needs. However now they are only open on saturdays and they barely carry any supplies. Most of the shelves are empty. On my last trip I went in for some chemicals that they used to always have, but they were all out. When I asked about it, they said they weren’t going to stock it anymore. When I asked if a couple bottles could be ordered for me and I’d be willing to pay upfront, they told me no and recommended that I go to dales pool supply just down the street. This is business, and when I wanted to give them my money they basically told me no, go somewhere else. It’s like they don’t care anymore. Well if they don’t care then why should I? I’ll take my money somewhere that does. It’s just sad to see a business that’s been around for so long, and done well in the past, get ruined by poor management.”
“Very knowledgable and friendly staff. I started going there over a year ago and have returned ever since. One time I had a slight vacuum leak in my solar system, and so I asked the owner of Tru Blu about it. His suggestion turned out to be right on and so I was able to fix the leak. Had asked two other pool maintenance guys before and they had no clue...”
“Had loss of control power at main panel. Ryan came out with another tech and quickly diagnosed problem and came up with a fix involving some minor re-wiring. Worked great. Very happy with the service.”
“I spoke with Ryan over the phone regarding an issue with my pump. He was able to guide me through troubleshooting and a quick solution. I recommend this company.”
“I trust Simpson pool and spa with all my pool needs. Ryan is very knowledgeable and helpful. Highly recommend!”
“My dad and I come down here all the time for pool equipment and they guys here actually talk you out of buying stuff you don't need. They could have actually made a lot of money of my dad selling expensive equipment for his pool, but they're too honest.”
“cheaper than Leslies and has more knowledge of pool problems and repairs than every other pool store I've visited”
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