Phenomenal Pool & Landscape

Phenomenal Pool & Landscape handles pool service work out of Rocklin. They build new pools and spas, handle resurfacing and plastering, manage full remodels, and put in outdoor living features like patios, kitchens, and fire pits. The company covers Sacramento and nearby spots including Roseville, Granite Bay, Folsom, and other surrounding towns. Nestor Romero runs the outfit with his father and works alongside Frank Murphy as project manager, plus crew members such as Eduardo and Lalo. They design and build the projects with their own crews rather than handing pieces off.

Customers call them for replaster jobs on old pools, tile replacement, equipment swaps, French drain installs, and concrete fixes around the deck. Reviewers describe pools with rough plaster, loose tiles, and poor drainage that get stripped, resurfaced, and retiled in short order. Some jobs include adding water features or fixing leaks while keeping the yard clean each day. A few customers report abandoned work with cracking concrete and splatter left on the house and fence, and they note that Nestor and Frank did not return to correct those issues.

The crew shows up the same day for quotes in many cases and starts work the next day once the contract is signed. They empty pools with pumps, keep the site tidy between phases, and finish most replaster and tile projects inside a week even when weather interferes. Reviewers mention fair pricing that lands in line with other bids, clear explanations of finish and tile choices, and steady follow-up calls to check on results. The service area stays inside the greater Sacramento region with no mention of farther travel.

Most reviews highlight the speed, daily cleanup, and polite crew on plaster and remodel jobs, though a handful mention missed estimates or projects left unfinished. The Google rating sits at 4.5 from the listed reviews.

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“I am extremely disappointed with Phenomenal pools & landscape and the work they performed on our property. The project was abandoned, and the work that was done has created significant problems that now need to be addressed. At the end of this project, we were left with an unfinished job, concrete throughout the project that is cracking and discolored and needs to be removed and replaced, concrete splattered on our house, fence and air conditioning unit, coping joints that don't align, drainage that isn't functional and a mess left behind. We have given the company namely Nestor Romero (owner) and Frank Murphy (project manager) the opportunity to address these issues, but they have refused to correct the issues and have abandoned the job in order to not have to fix their substandard work. I am sharing our experience so that prospective customers can make an informed decision and understand the problems we encountered before hiring this company.”

“Phenomenal Pool & Landscape is one of the best companies for replaster, installation of new pool equipment, concrete and French drainage install. I’ve recommended them to other investors and now hired them to install a new pool at another property.”

“We couldn’t be happier with our decision to hire Phenomenal Pool Plastering! They responded to my request for a quote immediately and came out that very day. The whole process went quickly and smoothly and our pool was resurfaced and retiled in less than a week! Nestor and his father are as hardworking as they come and go above and beyond to achieve quality workmanship! They checked with us every step of the way to make sure we achieved the results we were looking for, exceeding our expectations! Looking forward to enjoying our beautiful, remodeled pool for many more years! (Included a before picture for reference)”

“The team at Phenomenal Pool Plastering are the best! I recommend them to everyone. We recently purchased a house in Granite Bay. We are new here and unfamiliar with the area. The house we purchased is beautiful but has numerous problems. One major problem was the eye sore in the backyard. The ugly, strange, unkept, stained, multi colored pool. It was damaged and in need of replaster and repair. I made a list of pool contractors. I intended to get a bid from three. The reviews and the 5 star rating, prompt me to call Phenomal Pools first. Within an hour Frank arrived. He is such a nice, well spoken, easy going, knowledgeable man. He was able to give me an extremely reasonable bid on site.The deal was done! No need to call anyone else. They began work immediately only bringing two other workers to jackhammer out all the old stained plaster. I was given information and brochures by Nestor. Nestor age 24, and his father Edwardo are owners of the company. I decided on texture, tile, and colors. I've always loved pebble tec but never thought that I could afford it. These three very talented men made it happen! They even added abalone shell, & glass, to make it sparkly. I have bling in”

“Phenomenal Pool Plastering is the perfect name for this company!! I can't say enough good things about them. We got a bunch of quotes to replaster our pool before starting. After meeting with Nestor and his dad and seeing the price, we decided to go with them. They came over so we could fill out the contract and they presented us with samples of the different tile options they had. Originally we were only going to have it replastered. But after they offered us such a fantastic deal on replacing the tile too, we couldn't pass it up. They said they could begin the very next day! They immediately started emptying our pool with a pump. They arrived the next day, on time, as promised. The pool took 3 days to complete, from start to finish. They were so kind, respectful and polite! You just don't get customer service like that anymore. They even brought their own Porta Potty...lol. While they were here they worked extremely hard! Most days from 8am to 5pm. Daily they made sure the job site was cleaned and safe for my dog to be able to go outside. The pool looks AMAZING!!! I couldn't be more happy with the way it turned out. You can see the before and after pics. It's like night & day. Ou”

“I'm so happy with the outcome of our 25 year old pool. Nestor and Eduardo are great to work with. Very client focused, always following up to make sure we were happy with the project. Their communication was off the charts. They were on time with deadlines, even with uncertain November weather. I would highly recommend this family owned company for your pool plastering project. If I could give more than 5 stars, I would. These photos are literally 12 hours after filling the pool.”

“Nestor and his crew did a fantastic job! Excellent quality, top-notch service. Very easy to work with and flexible with our ideas in how we wanted to make changes to upgrade the look of your outdoor space.”

“We have a large 55 year old pool that needed replastering. I hired Phenomenal Pools. I was going to get bids from other companies but when I met Eduardo and Nestor, I did not look any further. These guys are amazing, extremely polite and professional and they did the most beautiful job on my pool. Nestor was eager for me to ask questions , but he explained the process so clearly, I didnt have many questions. It looks better than it did brand new! Each day they were there, they cleaned up everything including my deck around the pool. All work was done in a weeks turn around time. They are hard workers and do their own work! I would highly recommend these guys for any pool project you may have!”

“I highly recommend these guys for a pool renovation! They go over all the options, welcome questions, and are patient with the homeowner during the decision-making process which can take a while because there are many different types of pool finishes and tile options. I always felt they wanted me to be happy in the long run with this project. When I was ready they brought the whole crew and did excellent work over several days. They also kept the area tidy between the various phases of the work. I’m very pleased with their work and have nothing but positive things to say about Phenomenal!”

“I cannot say enough good things about Nestor and his company! They completely transformed our pool and they were super communicative and helpful throughout the entire process. As new pool owners we had a lot of questions and they went out of their way to help answer them and make sure our entire remodel went smoothly. Their prices were in line with other quotes we got but their customer service set them apart from the beginning. If you’re in need of pool replastering/tile etc don’t hesitate to call them!”

“Our old pool was an embarrassment. Tiles falling off, plaster was rough enough to scrape off skin, and chunks had started to bubble up off the bottom. An absolute mess. We contacted quite a few contractors to provide quotes. Phenomenal was neither the cheapest, nor the most expensive. They fell within what we thought to be reasonable for what we needed done. During the inspection and quote process the owner treated us with respect and care. They took the time to make sure they understood exactly what we wanted before they quoted us a price. Other contractors spent no more than 10 minutes, took a few measurements, then provided a very vague quote. Which would mean final costs would fluctuate greatly. When it came time to perform the work Phenomenal lived up to the name. Little details were noticed. For heavy days there were upwards of 10 men working. They had lunch in our backyard, but when they left there wasn't even a scrap of trash left behind. They didn't even use our garbage can, even though it was nearby, they took it with them. Very professional. The entire process was extremely pleasant. We were left with a custom colored plaster pool with the most exquisite tiling. We c”

“Lalo and his crew are very hard working. They came in the morning and worked hard. No nonsense they worked with purpose they worked hard. When they were done with the day they picked up and left never left a mess. Lalo was easy to talk to and wanted to make sure I was happy with the work . Phenomenal Pool was a good choice!”

“Nice guy, (Mike), came out to our home on June 30th for a site visit, and said he will furnish an estimate in 1-2 weeks. Two weeks was yesterday. We never received any correspondences at all, and did not even acknowledge receipt of my email, (sent the same day of visit), containing all PDF Plans, Civil Engineer report, etc. I guess they're too busy, and/or our project is beyond their capabilities. We wasted our time.”

“I couldn’t be happier with the work they did on my pool. They were professional, hardworking, and took the time to communicate with me every step of the way. The pool looks fantastic, and I’m already counting down the days until I can start swimming this summer. I would definitely recommend them.”

“Unfortunately, we are so disappointed to leave a 1 star review for Phenomenal Pools. We are guessing they are so busy, they are just not interested in additional work. They have a wonderful reputation for pool renovation, and we were really hoping to work with them to remodel our pool and pool deck; but after an initial prompt return phone call and very pleasant visit from Frank to our current pool situation, Phenomenal Pools has been almost impossible to connect with and never even gave us a bid. It has taken multiple phone calls and texts to connect even once briefly with someone at Phenomenal Pools. Frank has never returned phone calls or texts. The one time I was able to connect with Nestor, he admitted that that they are swamped with business, and assured me that “Frank worked on your bid today and will be getting back to you in the next day or two.” That was many weeks ago now. No communication of any kind from Phenomenal Pools came. Leaving us with silence and never getting back to us has left us disappointed and frustrated. We wish this company cared about our business and communicated well with us!”

“Phenomenal Pool Plastering truly lives up to their name. When it was time to re-plaster our pool, I got three bids. While Phenomenal wasn't the lowest, I had a great feeling after meeting Nestor, the co-owner who provided our quote. That impression turned out to be spot-on. The team completely removed two layers of old plaster on the first day and re-plastered on the second. Each day, they left the site clean and tidy. The results speak for themselves—our pool looks fantastic. I recommend Phenomenal Pool Plastering without hesitation.”

“Our pool was in desperate need a makeover. My husband and I obtained 3 quotes. All 3 quotes were very close in cost. We chose Phenomenal Pool Plastering out of the 3. The reason for that was its family owned, the pool was completed in a timely manner and they had great respect for our property. The final result of the pool came out beautifully. We are very pleased with all their hard work and quality. We highly recommend them.”

“Absolute best pool builders Sacramento has to offer. Detail-oriented and true to their word. Wouldn't look any further, Phenomenal lives up to their name! They did my pool installation and landscape, I can't include many pictures for privacy reasons but you can see the beautiful pebble plaster finish my pool has.”

“If I could give this company 10 stars I would. They came out to fix a rust stain from rebar leaching through the plaster. We had tile work that was to be done and they said they could also do that work. Not only did they do both jobs, but did a lot of little things like some grout work and other minor details. Our pool is 37 years old and soon we will need new plaster and tile. There is no doubt in my mind that Phenomenal Pool Plastering will do the work. Honest, excellent quality of work and fair pricing. You will not find a better company that will give you the quality of work with a fair price. No price gouging with this company. Lalo, his son and his crew are great people and this company is a true gem.”

“We had our tile replaced with Phenomenal Pool Plastering. I will never need to contact any other company, these guys did an amazing job and gave a great price. Very polite, clean, timely. I will call them for any pool needs in the future. Thank you!”