Symphony Pool Services

Symphony Pool Services handles pool work out of Santee, California. Josh runs the operation and the crew takes on cleaning, repairs, renovations, and equipment supply for residential pools. They cover full rebuilds on older pools as well as day-to-day maintenance and part replacements. The business lists itself as a pool cleaning service along with swimming pool contractor and repair work.

Homeowners have brought them in to redo entire pools while keeping the original shape on dated concrete shells that needed heavy fixes. One case involved a full inspection after a family member passed, with Josh and Mike checking the equipment and listing what had to be repaired or swapped so the house could sell. Another job left the pool looking clean and ready after a long period of neglect. A separate review noted the pool stayed green for months with no response to calls for service and a vacuum repair that never got credited back.

They show up for inspections and give price estimates that customers found in line with or below other outfits in the area. Work gets described as finished on schedule with direct answers to questions about equipment. Some calls go unanswered though and follow-up on fixes or credits has been slow according to one account. The crew works in Santee and nearby spots based on the jobs described.

Reviews sit at four total with three giving five stars for the end results and one giving one star over missed service and communication. Topics that come up often include solid pricing on repairs and mixed notes on how fast issues get handled once work starts.

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“We had our pool re-done in summer of 2016 and every time I look out at it I am so happy that we chose Symphony Pools. The workmanship is incredible, and they were able to maintain the shape of the original pool. This old pool needed a LOT of work, but Josh and his team took it on and did a great job. There were a few companies we asked for quotes from, and Symphony Pools was by far the best quote.”

“We called these guys after my grandmother passed away to get her pool back to working order before we sold the house. Josh and Mike came out and did a full inspection of the pool and equipment. They gave us an estimate of items that needed to be repaired/replaced. I have worked with a handful of other Pool Service companies before and Symphony's prices were comparable, if not better! The quality of the work was second to none and was completed in a timely manner. The house was sold without a hitch. They were very professional and were able to answer all of our questions. I would definitely recommend calling the guys at Symphony if you want your pool to be taken care of at a reasonable cost.”

“If I could rate a ZERO I would. Josh is very unprofessional. Doesn’t return calls or texts. My pool has been green since September! He has refused to come fix my pool. He lied and said he was out of town! However my husband was right next to him in traffic!! He tried to repair my vacuum it still didn’t work he said he would credit me back the $150 and never did! He charged me chemical service for the month yet my pool is green !!! He always has an excuse. Save your time and money and hire someone else. Josh is NOT reliable”

“Highly recommended! My pool looks fantastic! Very professional and excellent customer service 👍🏻”