Leslie's Pool Supplies

Leslie's Pool Supplies runs a store in Colleyville, Texas that stocks pool supplies and handles service and repair work. The location provides water analysis along with equipment for pool maintenance and fixes. Staff members including assistant manager Pat along with Patrick, Mark, Gordon and Scott assist customers at the counter and with hands-on tasks.

Customers drop off Polaris pool cleaners that have been taken apart after watching videos and the team reassembles them on site. They bring water samples for testing and receive guidance on what the results mean without extra chemical recommendations. Motors that fail get diagnosed with replacement parts selected and gaskets installed while hoses receive custom cuts from stock on hand. Filter grids and glass media get ordered or demonstrated when needed.

The store offers free water testing and staff members share tips on pool care and equipment repairs. Prices sit above those at big box stores or online but work gets done quickly with rebuilds finished in about thirty minutes. Weekend visits sometimes involve longer waits because of staffing levels though the tests remain accurate.

Reviews give the location a 4.3 rating from 65 submissions. People often note the knowledge of staff like Pat and Patrick on Polaris repairs and water testing along with direct help that avoids unnecessary purchases.

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“Best Leslie’s store in the area, definitely worth the drive!! The store 2 minutes from my house had never heard of glass media for the filter, sent me to Colleyville thinking it would be in stock. It wasn’t, but Pat, the asst manager, was working that Saturday and talked me through the benefits of glass and even ordered it for me. When I came back to pick up the glass media a few days later they immediately recognized me and it was a breeze. They tested my water, I finally have results I trust. Best part, they didn’t even try to sell me any chemicals!! Thank you Pat and your team, I will gladly make this 30 minute drive again!”

“The staff at the Colleyville store are great! I had decided that I could rebuild my Polaris pool cleaner after watching a free YouTube videos. I had a rebuild kit and I did manage to take it completely apart.... :-( That's as far as I got. I took everything up to Leslie's in a box and they rebuilt it in about 30 minutes! They were so nice to me and so professional. Keep up the good work, Guys!”

“I love going to Lesley Pool in Colleyville. Santa Patrick and Patrick with dark hair is super knowledgeable and always willing to troubleshoot. If the marks weee higher I would give these two guys a 10/10. They are truly an asset to Lesley Pool. The level of customer service is incredible. I’ve noticed the interaction with young generation. Each one teaching one. Great!”

“The entire staff at Leslie's Colleyville are helpful in water analysis and product support. Pat 1 and Pat 2 are experts on providing support with Polaris pool cleaners and in pool issues. Upon interacting with a new contact for me at the store, Mark also has provided excellent Polaris support with my old but reliable Polaris. Mark also instructed me the best way to replace filter DE grids as my old ones had become replaceable. He demonstrated there at the store how to replace these grids. I was not expecting such professional guidance. Thanks, Manuel Olivas”

“If you’re looking for rock-bottom prices, this may not be your first stop—but if you’re looking for exceptional service and peace of mind, it’s absolutely where you want to be. I recently found myself knee-deep in pool problems after my motor gave out during the peak of summer. Pat didn’t just sell me a replacement—he became my pool-side hero. From patiently diagnosing the issue to helping me select the perfect motor, he went above and beyond, even installing all the new gaskets and parts with precision and care. I’ve dealt with other suppliers who treat you like a transaction. Pat treated me like a neighbor. Even after installation, when I struggled to get things running smoothly, Pat walked me through troubleshooting with reassuring clarity and expertise. While the sticker shock might have made me hesitate initially, the level of service completely justified every dollar spent. You can’t put a price on that kind of reliability, trust, and hands-on support—especially when you’re dealing with something as complex (and critical) as your pool system. If premium customer service matters to you, this team is worth every penny.”

“The prices are high but you are paying for convenience and perhaps advice on what to put in your pool. Salt for instance was $12.99 a bag the day I came in while it was less than $8 at Walmart. So expect to pay. Still you can get your water tested for free and the staff is friendly and helpful. Of course they will recommend Leslie’s chemicals which will be expensive. This store has just been reorganized with higher shelves and a more open desk. They will have almost anything you need. Recommended but you will pay for it.”

“Great customer service. Gordon went above and beyond in helping with a Polaris issue!”

“Patrick case was awesome!! Very knowledgeable and kind! His customer service was great as well. He treated me fairly and when he couldn’t help me specifically he gave me ways to fix my situation this guy needs a raise!”

“Friendly service, free water testing, and good pool tips”

“The staff at the Colleyville store is awesome. Knowledgeable and very helpful!”

“This Leslie’s location is top notch! Can’t thank Patrick (#2) enough for the years we’ve been going to this store to see him for water testing and advice. Both Patricks and the staff here are great, but Pat#2 has been my go-to guy for years since we’ve had our pool. The other day, went in to ask about the best way to repair a hole in our Polaris vacuum hose. He takes a look at the hose, walks me out to his truck, pulls out a hose connected to another part, cuts it to the perfect length and hands it to me, saying “this should do the trick.” This is the level of service that keeps me coming back to this Leslie’s location. I realize I can get pool equipment online for cheaper, but the service and expertise Patrick provides is unmatched! Thank you, P2! See you next time!”

“Stole part of this but it’s a perfect fit. Leslie's is the place you go when you can't find what you want online. This store is very clean and well stocked. If they don't have what you need, they're usually willing to locate it or tell you where to find it. Their prices are generally higher than online, you can get off-brand Polaris parts for about 75% less. However if you need something quick for you swimming pool this is where you need to go. Friendly service done quickly.”

“I walked in not really knowing what to do with my pool and the customer service and knowledge I received was outstanding. Patrick was able to fix my Polaris in a timely manner and now it works great! I feel 100% confident with my pool maintenance and will continue to go to Leslie's in Colleyville for all my pool needs!”

“I took a pool water sample in on Wednesday, and met Scott. He explained the results and walked me to the conditioner I needed. He is the friendliest employee I have had the pleasure of dealing with at this location. Thank you, Scott, for being the great young man you are!”

“Pretty unfriendly staff. I came in to buy some DE and the manager checking me out didn't even bother finishing my transaction. He just walked away and started helping someone else. I ended up grabbing my own receipt after it printed. I told him thank you, and was completely ignored. I don't really mind. This is just a pool supply store, but good heavens does this guy need a demotion to match his personality.”

“Very helpful staff, but always understaffed. Long waits for water tests in the weekends, but they are accurate and will get your pool cleaned up fast. Older staff is much more patient and knowledgable. New, younger hired are a bit too millineal for me.”

“Always helpful staff and have never been pressured to buy more than I needed. Took my pool vacuum to be checked out, totally expecting to buy a new one, the associate told me he could fix my old one way cheaper.”

“Leslie's is the place you go when you can't find what you want online. Typically they will have whatever you need. If they don't have it they're usually willing to locate it or tell you where it is. Their prices are generally a bit higher than online however if you need something quick for you swimming pool this is where you need to go.”

“Patrick does a great job. Very knowledgeable in the pool equipment.”

“Had Polaris 380 serviced $55 didn't work brought back now 3 days later still not fixed. Buying another unit online. Chemicals too high.”