Southlake Pools
Pool Service Pro · Colleyville, TX
About
Southlake Pools handles pool service work out of Colleyville, Texas, as a family owned and operated outfit serving the Grapevine area. They take care of routine cleaning, filter maintenance, equipment checks, leak detection, general repairs, upgrades, full renovations, total pool remodels, mastic replacement, coping replacement, tile replacement, and glass bead blasting. Their listed coverage reaches Colleyville, Grapevine, Keller, North Richland Hills, Southlake, and Trophy Club.
Customers call them for weekly or one-time cleanings, vacation cleanings, acid washes, pump and filter fixes, broken PVC pipes, heater repairs, automation upgrades, and complete resurfacing jobs that include new tile and coping. Drew led a remodel project with Miguel keeping the schedule on track. Tyler handled a broken pipe and new Polaris pump install. Derek diagnosed a backflow valve in minutes and showed before and after photos. Justice and Cory managed weekly visits and explained older equipment fixes. Steven, Ben, and Anthony Russell handled maintenance rounds and made sure ducks stayed safe during cleanings. One crew finished a community pool replaster, tile, and mastic job on time with the site left clean.
They answer calls fast, book service the same day or next when possible, and send multiple techs during heavy leaf season to keep water clear. Pricing comes across as fair for the work, with parts stocked on the trucks so most repairs happen on the spot. Service reaches the Mid Cities area, and they send out a newsletter with seasonal tips. Techs arrive on schedule, explain what they find, and follow up without extra prompting.
Reviewers keep mentioning clear water, quick fixes on leaks and pumps, and steady reliability over many years of use. The Google rating sits at 4.8 from 168 reviews. DIRT Score 4.6 from 168 reviews on Finds.
DIRT Score Breakdown
182 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“What an amazing experience with Southlake Pools! Drew and his team have been nothing short of incredible. We all know how nerve-racking it can be choosing the right pool company, whether you’re building a brand-new pool or taking on a remodel. From the very beginning, Drew made the entire process easy. He was professional, knowledgeable, and spot-on—from helping me choose the perfect tile to making sure everything we discussed was delivered. His team showed up every day, worked hard, and followed through every step of the way. Miguel was also right there throughout the entire project, making sure everything stayed on track. It’s not often you find a company that truly delivers what they promise, but Southlake Pools absolutely did. I can’t thank Drew, Miguel, and the entire team enough. I LOVE my pool! Thank you for making it absolutely beautiful. I would recommend Southlake Pools without hesitation! ⭐️⭐️⭐️⭐️⭐️”
“I bought a pool heater from Southlake Pools and it's out of warranty since it has been 7 years. I had Southlake Pools send their service person and he determined it was the Versa Flo. They even sent me the cost along with labor to replace this part for 1,056.39. The kicker is that this part the versa flo is NOT even on this heater. I have called asking for the owner to return my call. No response. I finally spoke to his sister and she confirmed that the service person who came to my home was the best she had and he wasn't aware that a versa Flo is not on the heater that he inspected for over an hour. Yep, and that is their best service person. 🤦♀️”
“High level of customer care. They do every level of service, from periodic maintenance to turnkey service. During heavy leaf fall seasons they'll even schedule multiple visits each week to keep my pool crystal clear.”
“Very Grateful to Southlake Pools and all staff! They ensured endangered ducks would safely survive, thrive and kept the pool nice all season! Compassionate and Caring Team! This tech, Anthony Russell, and everyone at Southlake Pools are Amazing! As we have Mallard visitors, the Southlake Pool team, is extra careful to not only clean the pool magnificently, they have taken extra steps to use only products that will not harm the ducks!!! In previous years the pool was dark algae green with our using only algaecide as recommended by Wildlife Assoc. But this year thanks to Southlake Pools, our water is clear aqua and the ducks are all super healthy and love this Tech and all the Team. 10 Stars Thank you! Cannot say enough great things about this company, and especially Derek and Cory! They worked tirelessly to get a very tough job done...and the pool looks so beautiful now! Attention to detail, at the smallest level, was incredible..not like so many others who try to hurry to get it to OK. They got it to AMAZING! Cory summed it up when he said, "We take Pride in what we do." 10 Stars Super on all levels! We are so very grateful to them! Thank you!”
“We have used Southlake Pools for years for pool maintenance and repairs and we are very happy with their service! They are very responsive and always quick to schedule our service call to repair any leaks and address any pump issues. This is a business with a lot of integrity! The cost of the repairs is fair and affordable but the service is even greater! I love receiving their newsletter with tips on how to prepare your pool for the season and what prophylaxis to schedule. They definitely keep our pool healthy and in great shape! Thank you for offering such a great experience and always keeping us happy!”
“I have used Southlake pools for 20 years and have never been disappointed. They always respond quickly and do a great job at a fair price. Tyler has done 2 recent repairs on my system- broken PVC pipe and installed new Polaris pump- and I am extremely pleased with his work & professionalism.”
“The pool has never been cleaner and I am very pleased with the service!”
“Outstanding job. Southlake Pools just completed a full renovation (replaster, tile, coping, mastic) of our community pool in Southlake and it looks great. Their team was quick, cleaned up the work area and completed all items in the contract without reminders. A+ job”
“Southlake Pools is the best pool service I have experienced in 30 years. Derek was truly 5 stars all the way! He is kind, extremely knowledgeable, and thoroughly professional. I’m so glad one of my patients recommended Southlake Pools — and getting to work with Derek was an added bonus!”
“I’ve used Southlake Pools for multiple repairs and services that I have needed over the years and have been happy with the level of service and pricing. They have always been easy to work with and have helped me get up and going, whether that be cracked pipes from freezes, filter and pump repairs, and general cleaning. If you are in the Mid Cities area I’d strongly recommend giving them a call.”
“We switched to Southlake pools from another local pool company, and we have been very happy with the move. Justice has been consistently great during our weekly maintenance, and Cory has handled our service calls well, taking the time to explain everything to us as we navigated repairs on older equipment. Definitely recommend!”
“I have been using Southlake Pools for several years and my pool has never looked better. I had another company replace our spa heater and it never worked right even after several service calls. Southlake Pools fixed our heater in about 1 hour and we have not had any trouble since. Awesome crew!”
“Southlake Pools has been servicing my pool for a few months now and has recently upgraded my pool's automation system. Their office is friendly and accommodating and their techs are professional and competent. I trust Southlake Pools to take good care of my equipment and leave my pool in top shape after each visit.”
“I have used Southlake Pools at two different homes (the first one had A LOT of trees). They have always provided excellent service in both routine maintenance and other service (including resurfacing my current pool). Everyone at this company is great to work with. Justice has been providing the weekly service for a while and he is reliable, knowledgeable, and overall a nice guy.”
“Our power went out during the recent thunderstorm here in Texas. When power was restored sadly my pool did not. We checked everything we knew to check and could not find the cause. Southlake pools is my go to company for pool repairs. It took less than 5 minutes to diagnose and fix the issue. Highly recommend.”
“Excellent service pool has never looked better Thanks Steven for the great job”
“I had an outstanding service call today from Southlake Pools. My technician was Derek. I had worked on my filter to clean out the fins after a summer of pool time. My issue was with the back flow valve. Derek took my observations and went to work quickly and efficiently. He had the issue figured out and repaired in about 15 minutes. Along the way he told me the issue, provided me with pictures to show the issue both before and after the repair. This is the fourth time I have utilize Southlake Pools and have continued to be impressed on the service and communication. The roving for the service was equally good. I plan to utilize them going into the spring as we get ready for another swim season. Thanks to everyone at Southlake Pools.”
“First time I've used Southlake Pools. I selected them based on their excellent ratings on the web and they did not let me down. They Called to schedule their appointment, showed up on time and quickly resolved the problem that was driving me nuts. Very efficient and courteous. Will definitely use them again. Highly recommended.”
“Been using Southlake Pools for pool service for many years. Too many people to name them all but Drew, Cory, and Derek have been excellent to work with. I trust them to handle any equipment issues and do repairs when needed. When everything runs smoothly, I almost miss seeing these guys! Highly recommend Southlake Pools to anyone needing pool service/repairs/etc.”
“Southlake Pools have been my go to for repairs for almost 20 years now. I needed help with a leak in my pump plumbing. Ben showed up on very short notice, rounded up all the required parts and had me up in running again in a couple of hours, allowing me to leave on a scheduled trip with confidence. Both Ben and Southlake Pools are first class and I could not be a happier customer for life!”
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