Tru Blu Pool Renovations
Pool Service Pro · Colleyville, TX
About
Tru Blu Pool Renovations handles pool renovations out of Colleyville in the DFW area. Mark runs the outfit and focuses strictly on renovation work such as plaster resurfacing, tile and coping replacement, rockwork, flagstone edging, pool decks, and equipment fixes like skimmers and plumbing reroutes. They have operated in the metroplex for more than twenty five years and stick to these projects rather than routine service or new builds. Free estimates are part of the process when homeowners call.
Reviews describe full remodels on older pools that included new pebble plaster, waterfalls, lighting, tanning decks, and deck concrete. Mark helped pick tile, colors, and stone options on several jobs, while crews handled leaks, crack repairs, deck crack fixes, and heater replacements. Caleb and Rafael showed up on site for some of the work, and German handled service calls. Homeowners noted clean daily wrap ups and visible progress even on jobs started right before holidays.
Mark often reaches jobs the same day or within twenty four hours, including Saturdays, and keeps in touch throughout. Quotes came back quick and priced in line with other bids in the area. Crews start early and finish late on bigger jobs, with follow up visits after the main work. The company covers the DFW metroplex and handles both big overhauls and smaller fixes like pipeline reroutes or salt cell adjustments.
Google shows a 4.3 rating from fifty five reviews. Many mention solid results on plaster, tile, and stonework plus Mark checking in daily, though a few note problems with material wear over time and delays on service callbacks.
DIRT Score Breakdown
55 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Tru Blu Pool Renovations is without a doubt the best company to do a complete pool remodel. Our pool was about 40 years old and in need of repairs. I did my research and fortunately found Tru Blue Renovations. We had our pool completely redone from decking, plumbing, skimmers, tanning deck built into the pool, waterfall, lighting and the new pebble plaster. Everything that they did was 100% perfection. The crew was professional and knowledgeable and aimed to please. We had never had a Polaris cleaner before, but Mark made sure that we included that. The best thing that we ever had. It cuts down on cleaning to zero effort. It has been about three years since we had the makeover, and we are so pleased with Mark and his company. I would highly recommend Tru Blu Pool Renovations because renovations is what they do. They only remodel pools. If you ever meet Mark, you will see how he loves what he does. He has been doing this type of work for many, many years. James and Carla Sams Fort Worth”
“We had to completely redo our entire pool, coping and concrete around our pool in 2017. Marc and his team did an incredible job transforming our backyard into our own piece of paradise! Fast forward a few years later, with time and weather changes, our pool needed a few repairs / updates. Marc was easy to reach & had excellent communication. He came out for a free assessment of the changes & was able to get us an assessment in a very timely manner. His quote was also VERY reasonable & fairly priced. (Even when compared to competitors) We highly recommend Marc & Tru Blu for any and all of your pool needs!”
“We moved into the area this past summer and discovered that our pool had been "patched up" for cosmetics but had not been properly repaired and there were several leaks. We decided to completely renovate and called around to several companies. Only 2 responded to our calls. Mark came out the same day we called. He was very personable and patient with our many questions and concerns. Once we decided to go with them, they started work immediately, the week of Christmas! All the crews have been very nice and efficient. Each day they cleaned up before they left and progress was easily seen. Today is January 2 and we are a few hours away from refilling the pool. Key reasons we picked them: the owner is very involved in the business, he focuses only on renovations and has done so for 20+ years. He runs his own crews and does not subcontract. I highly recommend Tru Blu for pool renovations!”
“Tru Blu team did a great job of recommending needed renovations for my pool, providing options for colors, textures, etc. and executing on the choices made! We love the mini pebble surface!”
“Our pool was completed almost 20 years ago and was in dire need of repair. Mark helped us pick out the tile, pebble color and the flagstone for the edging around the pool and spa. His recommendation for the spa stonework vastly improved its appearance. The flagstone edging has a lot of S curves in it - Mark's talented stone masons did a wonderful job. They also repainted and sealed the pool deck and it looks great as well. Mark, the owner, came by every day to make sure everything was going well. We highly recommend TruBlu”
“We had our pool renovated several years ago and when it was done it LOOKED fantastic. However, the follow up, service and quality of materials have proven to be disappointing. The edge coping they put in is a type of sandstone which degrades so that lots of sand gets in the pool and it is difficult for the Polaris sweeper to pick up. The Breeze Salt cell chlorinator Tru Blue installed worked great, but it fell off the wall when the screws didn’t hold, but the unit did not break. Tru Blue came out to screw it back up and it fell a second time and broke when it fell. I spent $1500 dollars getting a new salt cell installed. If they had just done it right the first I would still be using the original salt cell. Not recommended.”
“Extremely disappointed with this company’s service. I had to call five days in a row just to get someone to come clean our pool. Each person who showed up said someone else would come, then did nothing. When they finally attempted to clean today, they pulled all the debris out and left it in a giant pile of trash six inches from the pool — which I had to clean up myself, and most of it ended up back in the water. They charged us $300 for a cleanup that, five to six days later, still isn’t done. I would not recommend them to anyone.”
“Our pool is around 35 years old, and was chipping and had stains on the floor. We used Tru Blue Pool Renovations to update it. We got new stone/tiles and a pebble finish inside. WOW, is all I can say, the work is impeccable. It is a stunning transformation. The work was done quickly and communication was on point. Thank you Tru Blue, now let the sun come out so we can enjoy it.”
“I would NOT recommend this company to anyone! I paid 12K to repair crack and re-plaster my pool. Six months after the crack came back due to them NOT doing the repair correctly. They also did not fully remove (sandblast) paint off and now the plaster has to be removed, sandblasted again and repair the crack correctly. I am facing another 30K in cost to fix what Mark did not do correctly!”
“Mark came out to do an estimate on our skimmer repair project within 24 hours of calling. He even came out on a Saturday, which was impressive. Our piping under our deck had a leak and we had to reroute a new pipeline underground from the skimmer around our property to the pool equipment. His partner, who came out to do the digging, completed the project in 3 days and our skimmer is now working great! My only complaint, and reason for a 4/5 star review, is that a mess was left in our backyard grass. None of the dug up grass was put back and flattened in place. I reached out to Mark the day the repair was completed and reported how the grass was left a mess. Unfortunately, despite a week passing by, he never came back out to our house to fix the problem. Needless to say, this morning I spent 3 hours cleaning up the mess and appropriately putting the grass back where it belonged. You can see the mess that was left with the attached picture. I would use Tru Blu Pool services again in the future, but would be weary that the cleanup job may not be as thorough as the actual job repair performed.”
“Tru Blu has refurbished my pool twice. I appreciated the input from Mark about tile and plaster choices. I have called him recently to add a handrail and his guys were superb. Also, he sent his guy to clean the calcium from the tile. Tru Blu always does above board work and very easy to work with them. I have also recommended them to three of my neighbors. Great company - call them.”
“Great company . Had to schedule out a month ahead. Well worth the wait Great follow up and a great team of sub contractors! Exceeded our expectation and followed up on all issues. Trust is important and they have mine. Would rehire and recommend to all.”
“Great customer service on a timely manner. Mark Paulson has been doing my pool renovation service for last 3 years. He has been very honest and has repaired multiple minor problems without charge in good faith in last 3 years..”
“Tru Blu did a great job and on time. Mark the owner delivers what he promise. Highly recommend his company and their reasonable price.”
“Mark and his crew did a great job replastering our pool, fixing deck cracks, new mastic and superb clean up. Cost for the materials and workmanship are competitive. Great customer service throughout and after the process. They start early and finish late. They want the job done right. I have used their services twice in the past 15 years and am totally a sold customer.. Thanks Mark, Caleb, Rafael and Crew.”
“My wife and I have been proud pool owners for over 22 years and often handle our own repairs. A few years ago, we were in need of a pool renovation and after researching various companies, we came across Tru Blu Renovations. Let me tell you, it was an absolute blessing to find these guys. Mark, the owner, is a truly caring business owner, a rare gem in today's world. And their Service Manager, German, is an absolute master at his craft. Thanks to their expertise and dedication, our pool has been transformed into a sparkling beauty. Recently, we encountered two separate repair issues that had us stumped, and we were worried about the potential cost of fixing them. Thankfully, I reached out to Mark, and both times he promptly sent German to our rescue the very next day. Not only were the issues expertly resolved, but the pricing was incredibly fair. It was a refreshing reminder that there are still good, honest people out there. We cannot recommend Tru Blu Renovations enough. Their professionalism, skill, and integrity are unmatched. If you're in need of pool services, look no further. Trust me, you won't be disappointed!”
“Mark and his crew are the best. I've have pool completely renovated. They have built a sidewalk around one area of the pool. Found a leak in the concrete and fixed that as well. I've never had to wait to get them out to give me a quote. They have always done the job quickly and efficiently. I would recommend this company to any of my family and friends.”
“I have used True Blu on two pool complete renovations once in 2016 and the second one 2023. The results were outstanding. Mark always answers the phone personally and stands behind his work. Last week, while on an overseas trip, the pool pump malfunctioned and needed a new impeller. I called him from Thailand and he ,promptly sent a crew the fix it. I highly recommend Tru Blu and Mark Paulson Dennis O”
“We have contracted with Mark and Tru Blu over the past years for several pool repairs, some major as well as a complete pool re-plaster job last year and have nothing other to say except we made the right choice going with Mark and Tru Blu. During the recent freeze our pool/spa heater failed and could not run pump. I contacted Mark on a Friday concerning this and Mark met with me the next day. Bottom line, Mark and Tru Blu are very competitive, reasonably priced, possesses professional knowledge in the field and are very responsive. New heater was delivered, installed and pool was up and running on Tuesday. Will contract with any future repairs with Tru Blu and strongly recommend Mark and Tru Blu for your pool repair needs. Shawn Keefe”
“Tru Blue was fantastic to work with throughout the entire process. Mark is very knowledgeable and brought a lot of great ideas through the design process. The crew was always timely and hard working and left the work site clean and beautiful. Caleb was great to work with as the project manager, great communication and made the process a breeze. Highly recommend!”
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