DIRTFinds

Elite Pools LLC

Pool Service Pro · Conroe, TX

Residential
Active

About

Elite Pools LLC runs pool service work out of Conroe, Texas under Rick Ducker. The company handles weekly maintenance, equipment repairs, new pump installations, light and pop up additions, programming fixes, and training sessions for owners who are just starting out with a pool. Rick takes on the service calls himself along with his crew and focuses on getting systems running right and keeping water clear through regular visits.

Customers have brought the company in after algae outbreaks tied to neglected salt cells and clogged filters. Rick has repaired those setups, added weekly cleaning, installed pumps with proper speed settings, corrected equipment programming that left spas draining wrong, fixed freeze damage on large systems, and walked new owners through controls so they could manage on their own. Several reviews note the pool looked better than it had in years once the work and service started.

Reviewers say Rick answers texts and calls fast, including evenings, and sends detailed reports with photos after each visit. He explains repairs and settings in plain terms, labels equipment when needed, and stays in touch on follow up questions. The work covers Conroe and nearby spots with consistent timing and straightforward pricing that one owner called reasonable.

The record shows strong marks overall with repeated notes on clear instruction for first time owners and reliable fixes. DIRT Score 4.4 from reviews on Finds.

DIRT Score Breakdown

Google

38 reviewsView on Google →

4.8

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“Rick did some installation of some Venturi pop ups and the Pentair microbrite pool lights(👎) not his fault. He completed the work with pool school. He was very thorough, detailed, and simplified all the instructions for me (pool newbie). To this day 3 years later I attribute my pool’s look and maintenance to his instruction at the beginning. I highly recommend this company. Open a location in the Cypress, Bridgeland, Waller, Fairfield Area. Thanks Rick!”

C. Mouche

“As a new pool owner, we had no idea what we were doing. We opted for a cheaper pool company for our first year. When we got frustrated with algae, found out our salt cell wasn’t being properly used and our filters were ruined from not being maintained, i desperately called Rick with Elite pools. Rick knows his stuff. He came out, educated me, told me what was wrong and why. He did the repairs for me and we added weekly service. I was so impressed with the 30+ minutes his guys spend on our service (was lucky if prior company spent 10 mins). The pool looked amazing for the first time since we owned it. I love the service report too. Very detailed about everything that is done. I’ll just end with saying that if you opt for a cheaper price, expect that you’re going through get cheaper service that most likely will cost you more in repairs.”

Chelsea Kimbrough

“I was in the market for a new pool pump and came across Rick by seeing his company truck and reach out. I’m glad I did. Rick’s customer service is top notch. Very quick to respond via text/call and answered all my questions. Once installed Rick and I went through scheduling and speed settings and he made sure I knew what to do. Also said if I had any questions do not hesitate to call. Thanks Rick for a quick and smooth process. Highly recommend.”

Trainer DC

“Amazing experience. Rick is very knowledgeable and will truely provide you with the best service. I will continue to use Elite pools for my service. A great resource for new pool owners.”

Rudy Lawrence

“(Programming, instructions) incorrect instructions on how to use pool equipment, Rick gave me his # “call any time” never answered, ghosted me” If I go out there I will have to charge you. He got sub contracted to give me instructions on how to use equipment. They were wrong and never heard back. Another company had to go out to tell me all the instructions and information was wrong. Got my equipment working correctly with the new company. “Instructions were followed to the T” I have it on video, not user error, when you don’t respond phone calls and texts, it merits 1 star. I didn’t pay for it, my pool builder paid for it.”

Manrique Zavala

“After unsatisfactory experiences with three other pool service companies my wife and I were introduced to Rick Ducker and Elite Pools. We’ve been using Rick for over two years now and since he’s taken over our pool has never looked better. Rick and his crew have been very professional with the week to week cleaning and maintenance and responsive whenever we have a need. Rick is very knowledgeable how the pool and spa and their controls operate and has been very good when explaining any work he’s had to do for us. Highly recommend Rick and Elite Pools.”

Kevin Alexander

“Rick was wonderful, extremely knowledgeable, very professional and always available to answer questions. Customer service is excellent. He went above and beyond to get my pool system up and running. Highly recommend Rick for any of your pool equipment repairs. A man of integrity really cares about his clients and does superb work.”

Jo Everitt

“Rick has been with us from day one with our new pool and has been a pleasure to work with. He’s very knowledgeable in his field and always goes the extra mile to make sure the job is done to a great standard and he leaves everything looking fantastic! The post service report is easy to understand and includes photos of the work performed. I’ve had some questions around the pool and no matter what time of the day it is, Rick always responds in a very expedient manner. Rick was also the one to train us on the system when it was installed and he done a great job of keeping it simple to understand, especially for someone new to pool ownership. I’d recommend Rick without hesitation!”

Martin Brand

“Rick with Elite Pools is the best. His knowledge and expertise far exceeds any other service I have worked with. Rick and his Team are dedicated to customer service and quality work. If you give Rick a chance to service your pool you will never have to worry about anything. He will take care of you and your pool.”

William Carter

“Rick has been the perfect pool guy for this brand new pool owner. He has been remarkable with training and responding to all my questions. Always answers his phone on a timely basis, great communication, knowledgeable, reasonably price, outstanding service, and professionalism. This is the guy that you want to serve your pool needs. Highly recommended.”

Benjamin Rodriguez

“I just switched to Rick with Elite Pools and the service is top notch. Pictures of your pool after he is done with everything and a full report emailed every time. I would highly recommend switching over!”

Samuel Bowden

“Rick with Elite Pools is the best pool guy in the business! Prompt, VERY knowledgeable and reviews everything that was done with you before he leaves. He even emailed us key things to do in preparation for the recent cold weather. Great guy, I would recommend to everyone!”

brandon buquet

“We recently had a pool built in our home and were in need of a pool maintenance company! Luckily, our pool builder recommended Elite Pools who has provided phenomenal services from the start! Rick Ducker has been amazing and is always willing to answer all our questions as new pool owners. He takes his time and has gone above and beyond to make video tutorials for us to refer back to on how to operate our equipment. He is meticulous with his work and has maintained our pool water crystal clear since he took over the pool maintance. I would recommend Elite Pools to anyone in need of pool maintenance. You can have peace of mind that your pool is being taken care of!”

Vanessa De La Cruz

“Rick is your go to pool guru! I have a "challenging pool" and other pool guys just can't get it done correctly. Rick knows his stuff cold. He is super responsive, efficient and always explains everything in person or via text with detailed pictures. You can't go wrong with Elite Pools, LLC”

Hugh Hazelquist

“Had an issue with the draining of our spa when pumps were off and constant auto-filling of the pool. Paid another company to come out, a valve switch was turned and was told to replace check valves, none of which solved the problem. Called Rick Ducker of Elite Pools after seeing him referred on Nextdoor and he not only fixed what turned out to be a programming problem, but thoroughly explained the issue and even labeled all of our equipment. Very professional and knowledgeable.”

Sharon Lobue

“Rick is seriously the best! He is always on time, always has the answers to our questions and in extremely knowledgeable! He gives you options and has great recommendations for other people if he can’t get to something. He is also extremely responsive and had answered texts even in the evenings within minutes. I can’t see us using anyone else!”

America Whitten

“Rick and Andrea are extremely meticulous about the work they do. When I had 21,000 worth of freeze damage they were Johnny on the spot. Got my pool up and running very quickly. Anytime I have a problem they get it taken care of it very quickly. I could not ask for a better pool service! Definitely a 5 Star service!”

Debra Cowger

“Rick provides fabulous service. He responds quickly to emails and texts. He explains everything clearly and multiple times sometimes! Rick is kind and professional. Would recommend him 100 times over”

Shari Kluger

“Rick is great with communicating and service is second to none. As a first time pool owner, it’s by nice to know our investment is in good hands. Highly recommend Elite Pools!”

Dominic Gonzalez

“Rick was great during pool school! He was very clear in his directions and even allowed me to text him for clarifying questions afterwards. I couldn’t be more pleased with the service Rock provided.”

Jackie DeHart
← All Pool Service in Conroe

Last updated: