Leslie's Pool Supplies
Pool Service Pro · Cypress, TX
DIRT Score Breakdown
52 reviewsView on Google →
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What Customers Say
“This establishment is fantastic! Tasha and Javier are absolutely fantastic 🙌 such a joy to stop in. Friendly faces. They know their stuff. Free water test. Great suggestions to help get rid of any problems I am having with my pool. Also keep Tasha. I would consider keeping Tasha as a regular employee! She is an absolute joy.”
“So I bought a pool pump six months ago, September 2025 and the pool pump stopped working. I call up and spoke to Javier at the store who proceeded to tell me that I needed to pay for service to collect on the year warrant that the pool pump has. I wouldn’t trust this store with any type of major purchase like a new pool pump. Find someone else you’d be doing yourself a favor.”
“The staff was extremely friendly and knowledgeable. As a new pool owner it was helpful to have a friendly face who seems to really want to help me get off to the right start.”
“Outstanding customer service from Tasha and the crew!!”
“I went to Leslie’s for shock. The nice man behind the counter was very helpful with why my pool was green. He offered to test my water, no charge, and explained how I could keep pool clear and clean. Very professional and showed concern for my situation. This store is a very good source for getting great advice.”
“The staff is very knowledgeable and willing to take the time to answer any questions. Overall great experience. Texsun is my go-to pool supply from now on. Matt saved me from spending hundreds on a contractor when my problem was a simple fix!”
“Finally! Someone who knows what there talking about. I was so Thankful to meet Karl. After having 3 estimates on what was wrong with my pool I got an honest answer. No, it did not need to be re plastered, it just needed maintenance, that I could have my teenage sons take car of. Texsun pools were thorough and friendly over the phone. They got here the same day I called and got me on track to fix things myself. God Bless, these honest hard working people. I will continue doing business with them.”
“We had not used Texsun Pools in years and I thought I would give them another try. Wow! Alexsus helped me truly understand what really needed to change from a chemical standpoint and she was right! Our pool was crystal clear the next day in less than 24 hours! I am so glad I gave them another try and will be going back for sure. Thank you!”
“These people are amazing - professional and friendly. We just moved here and have never had a pool. When we moved in the pool was in pretty bad shape. With their help my husband (my pool boy) was quickly able to make it beautiful! We are even on their "perfect pool" wall :) He can't believe how easy it is to take care of a pool. Texsun personnel are very encouraging and helpful ... never pushy!!!”
“I called Texsun because I was having a Primer Alert message on my display panel and I received excellent customer service support by Taryn. She provided me with step by step assistance on troubleshooting my issue and she follow-up with me later in the day to ensure I was successful in my attempts to solve the primer issue.”
“Very happy with my overall experience, Javier was awesome to deal with. I felt he was very knowledgeable about all things pools. He fixed my pool cleaner and really went above and beyond to remedy my issue. Thank you Javier!!”
“Really great in helping us out cleaning our own pool. We just participated in their Pool School and learned quite a bit of what we were doing wrong! Am I glad for that! Their staff is always so helpful and knowledgeable.”
“The staff at retail locations are friendly, and courteous, and prices seem on par with most other local pool supply stores. This remainder of this review is for the Service Department & Customer Service for TexSun in the Houston area. After shoddy, unauthorized repairs were done to our pool equipment that resulted in further damage, as well as work debris being left all over our back yard and damage to our entry gate, I will actually do everything I can to have people choose other than TexSun for their pool service issues. And then, the audacity to charge us for all of that. When I called “customer service,” I got a “We’ll look in to it.” That was the last I heard. At the very least, a refund should have been issued, as our cost to repair the additional equipment and personal property damaged was 4-5x that amount.”
“Was having problems with my filter and Chris Winn from Texsun Service came out and was a big help. Really knowledgeable, polite and quick. Very happy with Chris Winn from Texsun Pool Service.”
“Great experience! They did more than I thought they would. My backyard looks stunning and it’s because of them and the way they have a great eye for the big picture as well as the tiny details. I’d recommend them to other people 👍🏼”
“Quick response and suggestion to my "leaky filter" inquiry. really appreciate Kyles patience in hearing me out and the interest in walking the pool/system with me. Also provided direction on the new filter cartridge system and complimentary variable drive system and sediment collector. Thanks again Texsun!”
“This is the Best Leslie’s place that you can go and ask for help, this guys are professional. I spend all weekend looking in other Leslie places for answer and none could help me and this guys were fast and knowledgeable with the issue that I had. Thanks you guys.”
“Now that they have been bought out by Leslie's and they have no competition buyers are stuck buying their crazy products at extremely higher prices They only carry low end products that have to be used in conjuction with others products to do the same job as the products I used to get from Tesun Might as well by from Lowes or Home Depot”
“So disappointing that Leslie's buys out another pool supply competitor. Their prices are exorbitant, so I'll be buying my pool chemicals online. Of course now Leslie's is buying out some of my online favorites as well. Seems like they're wanting to create a monopoly in the pool business.”
“Awesome service! I had my pool pump replaced by Phillip. He was very knowledgeable, polite, and helpful.”
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