Bob's Pool Service

Bob's Pool Service runs pool building, repairs and a supply store out of Flowood. The family operation covers Madison, Pearl, Brandon, Jackson and nearby spots. Since 1973 they install custom inground gunite pools and handle ongoing service along with vinyl liner work and water features. They keep locations stocked in Pearl, Ridgeland and Gluckstadt so customers can pick up supplies or drop off water samples.

Reviewers describe bringing in green or cloudy water that staff clears with step-by-step chemical plans. Taylor and Grayson handle regular care on multiple pools and keep things running smooth. Ting and Alex walk new owners through salt water balance and product choices across price ranges, often writing out the steps. Customers report pumps replaced on short notice and pools staying clear after following the advice on rural water or first-time setups.

The crew tests water at no charge and explains maintenance so owners can manage on their own. Service reaches central Mississippi spots with walk-in hours at the stores. People note fair prices on parts and supplies plus short waits when they need repairs or guidance. Staff stays patient with questions from beginners and remembers repeat customers for extra time on details.

The outfit carries a 4.6 rating on Google from 46 reviews that highlight staff knowledge and results on pool water. One review flags delays on a warranty panel and rough communication with the service manager. Common notes cover free testing, clear outcomes and help for new pool owners. DIRT Score 4.1 from 46 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Taylor and Grayson are the best! They are always so kind and helpful. If you ever need anything for your pool, I highly recommend going to see them!”

“I had the best possible experience in a pool store EVER! When you go ask for Alex. He was patient and answered all of my questions. Recommended products at all price points. 10/10 will go back due to his customer service. I followed Alex’s instructions and the pool has never looked better- sparkling clean!! Thanks Alex!”

“I would like to thank your staff member, Ting. She was so kind and patient with me. She explained in detail how to get my pool water back perfectly clear. She even took the time to write down the process in which I needed to distribute the chemicals. I appreciate her hard work. I will definitely be doing business with Ting again in the future!”

“Both Taylor and Grayson always take excellent care of my pool!! They are always so helpful, friendly and have a smile on their face!”

“Ting was a lifesaver today! I needed help with our pool, because my husband who normally takes care of it was out of town. Our grandchildren were on the way, and our pool chose today to be cloudy! I appreciate the amazing customer service and detailed instruction on what to do! Ting is knowledgeable, but most importantly a pleasure to interact with! Highly recommend Bob’s Pool Service in Ridgeland!”

“The staff has been great. Really knowledgeable and helped this first time pool owner learn how to care for the pool!!”

“These people were great. I’m a newbee salt water pool owner. Took first sample in analysis. Super helpful and friendly helped me. Detailed analysis with print out. I was walked through the learning process of balancing my rural water to what is needed. Thank you guys, I’ll be back.”

“I stopped in today for water testing and recommendations. Taylor was absolutely great!! This is a fantastic pool service business.”

“Great choice for all You wannabe pool boys like me. They test your water for free, professionally. Good prices on supplies and short wait times for service. Replaced a pump for me last year, fair price and quickly too. I’m a real customer from Madison and I have used Bob’s Pool Service for 6 years and been very please with them.”

“Every time I go to Bob’s the staff is knowledgeable, professional and kind. Ting remembers customers and always spends extra time explaining things to me to help me take better care of my pool!”

“All of the staff are incredibly knowledgeable and friendly. I set up a pop pool and had crystal clear water all summer! I had no knowledge of anything regarding pool maintenance, and they taught me everything I needed to know in a clear and understandable manner. 10/10 I would recommend this place to anyone looking to setup or maintain any type of pool.”

“Our pool went from green to crystal clear! Ting is AWESOME and always tells us EXACTLY what to do. They test your water for free and ALWAYS steer you in the right direction.”

“Great people and helpful advice!”

“My pool panel died under warranty and the manufacturer assigned the replacement to Bob’s to complete. That was two months ago and my panel still hasn’t been replaced. The staff at Bob’s, especially Barry the service manager, has been the worst I’ve ever encountered. They are rude and unprofessional every time I’ve spoken with them. I would recommend taking your business elsewhere. I look forward to never dealing with them again.”

“Kayleigh and Ashley are super helpful and awesome! We are new pool owners and they are helping us through the maintenance process.”

“The staff was amazing, went with green pool, and the help me turn it around it just a few days! They’re amazing !”

“I have found my new pool place!!! Took the time to explain everything and wrote it down! ❤️ Thanks Kaley and Ting - you guys are awesome!”

“These girls at bobs pool are good at what they daily fast friendly and knowledgeable and if they don’t know they are willing to take the time to ask someone”

“The Staff is very good, went with a green pool and they helped me turn it around in just a few days !”

“Everyone was nice and polite”