Pool Works Construction

Pool Works Construction takes care of pool builds and service work in Flowood. Jason and Phillip lead the construction side with Nicole handling office details and Josh, Evan, TJ, Mike and the rest of the crews handling the on-site work. They install new pools and hot tubs, manage installs on rough ground, convert systems to salt water, handle drain and refill jobs, and keep up with cleaning, water testing and repairs like pump motors. The company also stocks products and runs a store for supplies.

Homeowners describe full pool builds that reshape backyards even when terrain or weather creates problems. Jason and Phillip work through the design choices and deliver on schedule, with follow-up fixes for any post-install issues handled promptly or fit around the crew calendar. Maintenance calls cover weekly care and chemical balance, while quick responses include same-week cleanings or evening visits to show owners how new equipment runs. Reviews note solid results on remodels and upgrades too, with crews paying attention to what the owner wants.

The team answers calls fast, shows up when promised, and keeps communication going through each step. Pricing gets described as fair, and crews put in extra time when needed to finish right. Service stays local with most work done during regular business days, though the store stays closed on Saturdays. Customers mention the crews stay professional and do exactly what they agree to upfront.

Most reviews highlight strong construction quality and reliable service from Jason, Phillip, Josh and the maintenance staff, leading to a Google rating of 4.7 from 53 reviews. A few note problems with scheduling maintenance or getting responses on quotes. DIRT Score 4.2 from reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“We couldn’t be happier with our experience! From the initial consultation to the final walkthrough, the entire team was professional, knowledgeable, and attentive to every detail. They communicated with us throughout the process, stayed on schedule, and delivered exactly what they promised. The quality of the workmanship is outstanding, and our new pool has completely transformed our backyard. If you’re looking for a company that truly takes pride in their work, I highly recommend them. Thank you for making our dream pool a reality!”

“We used Pool Works for pool/hot tub construction - specifically for their experience and expertise with installation in difficult terrain. The outcome was everything I had hoped for. There have been a few issues post installation that come with owning a pool, but Jason and his team have resolved. Urgent issues were assessed promptly while others were addressed when their schedule allowed. His team did a great job with the pool design and I am pleased with the overall quality of construction and installation.”

“Jason and his staff built the pool of our dreams! It’s beautiful! He’s so helpful with what style of pool for you needs. They are so easy to work with. Great people! They do what they say their going to do! You will get the best when you use pool works!!”

“We have been very pleased with the construction and service of the pool works team! This is the third year of loving our pool and the service they provide:)”

“Jason and his team went above and beyond to build the pool of my dreams! They were very attentive to our needs! I would HIGHLY recommend them to anyone looking to build a pool!”

“This company is great. No fooling around. They come in do a great job .”

“Love these guys! Pool Works transformed our yard into a dream come true!! Unbelievable how fast they worked and completed our project with such precision and perfection! Pool was built (from start to finish) in 3 1/2 weeks...just in time for #coronasummer2020!! Jason and Phillip are amazing and totally gave 110% to make sure everything was done right! Great customer service and so professional. I would HIGHLY recommend these guys!!!”

“We couldn’t be happier and more satisfied with our pool! Our entire backyard has been transformed into a beautiful space thanks to Pool Works! Jason and Phillip handled every detail from start to finish and I will gladly recommend them to everyone! We are so in love with our pool and backyard. Looking forward to creating many memories in this gorgeous pool of ours! 💗💦☀️💦💗 thank y’all!”

“JASON and JOSH are the BEST! I work long hours and Pool Works helped me change my pool to a salt water system. They installed everything and and even came back late in the evening to educate me on how to use it. They are the definition of customer service. They Also have great pricing on all of their products. High recommend them for any and all pool needs.”

“Despite contacting Pool Works multiple times starting in March and being assured my pool was on one of their cleaning routes prior to them being overbooked, they did not schedule my pool. It was claimed there was an email they sent containing a quote back in April that I did not receive. Once again, I have called Pool Works multiple times, including after the date of the email, and never once were the email or the quote mentioned over the phone. The conversation was had that I live out of state and need dependability and communication. I received neither. Going back to when they did maintain my pool in years past, vacuuming did not seem to be part of the general maintenance; it took mentioning that the pool was not vacuumed during the previous cleaning for it to be vacuumed during current visit. If no one was home during cleanings, the pool was not getting vacuumed.”

“I highly recommend Pool Works! Everything from my first experience with Jason and Phillip to my experience with the pool technicians has been exceptional. These guys are knowledgeable and honest. Very hard workers as well. Everything we discussed has been exactly executed. They saw my vision and made it a reality. From dig day to final completion has been fun and enjoyable. The time frame from beginning to end was right on schedule. These guys have gone out of their way to make everything perfect! Special thanks to Nicole, Josh, Evan, TJ, Mike, the gunite crew, the tile and coping crew and even the decking crew. I am confident that Jason and Phillip will do the best for everyone else as they have done for me. Nothing negative at all. A positive experience all around!! Thanks so much !”

“First off I’d like to start by saying this is the single worst experience I’ve ever had with a business. So my first initial conversation with pool works was actually the only positive one I had with them. I called in spoke with a lady I believe her name was Nicole from what I’ve been told she is one of the owners spouse. I called in to get a drain/clean and refill on my pool and to start regular maintenance with pool works weekly. The lady was nice helped me by sending a quote for $750 to my email which I looked over for a few days and then signed and sent back to them. Once the contract was signed for the drain/clean and refill pool works informs me that they can’t take on my regular maintenance for my pool that all of their slots are taken up. So this was the first strike, you wait until I sign a contract to then tell me now you can’t do what I was told you could do. This was okay though I didn’t make a big deal about it I just said okay and started to reach out to other companies. So pool works began my drain clean on Saturday 5/1/21 my wife and I were out of town from the day they started to the day they finished on 5/3/21. The day we get home the first thing I notice in my p”

“Pool Works is the best. I was with another company and could not get the help I needed. Stopped by Pool Works and they helped immediately. Nikki who is in the store is the greatest and very knowledgeable. I thought that I needed a pump motor replaced and they came out that evening and fixed it for jest a few dollars. Great service when you need it and they do not try to sell you something not needed.”

“They built a pool for us. Weather was a challenge. Terrain-a challenge. Deadline e-a challenge. They were responsive, professional, friendly, punctual, and in the end went over the top to build us a pool better than we had ever imagined!! And after it was built, they were still just as responsive, professional, friendly, punctual. Service is top! Don’t let anyone else build or maintain a pool for you!!”

“I had Pool Works build my pool. They are outstanding and I recommend them highly. They are very professional, do excellent work and their attention to quality and detail was even better than I had hoped for. An excellent experience and result.”

“Pool Works has provided excellent service for our salt water pool the last few months. They were very honest and fair when a piece of our equipment needed to be replaced. We appreciate their consistency!”

“I had pool works come and give my parents pool a good cleaning before they came home from out of town and they did an OUTSTANDING job. Not only was the water beautiful but the chemicals were perfectly balanced and they came out the same week I called. I can’t recommend them enough!!”

“I’ve had a pool for about 25 years. I’ve used pool works for the last decade and they are far and above the best. Any expanding business is going to have growing pains, but I trust Carey, Aaron, Nicole, and Josh to get me running right.”

“Great products, and free water testing, but why would you be closed on a Saturday? That’s when anyone has time to get things done. I work all week, and can’t get my supplies and water testing on the day that most people are off work? Not a great business schedule.”

“The guys were very attentive listening on ideas of how I want to remodel my pool, answered all my questions with details, and gave me ideas on how to update my pool. Very nice people. Thanks!”