Emergency Pools
Pool Service Pro · Georgetown, TX
About
Emergency Pools runs pool service work out of Georgetown, Texas. The outfit is licensed and insured with a family-owned crew that sends weekly photo and chemical reports to customers. Kaleb Williams handles most of the calls for repairs and upkeep while Kaden steps in on some jobs. They cover pool cleaning, pump work, light fixes, and emergency calls when something breaks down.
Homeowners reach out when pumps stop running, lights go out, or waterfalls start dripping. Kaleb has fixed tripped breakers on outlets and got pumps replaced in short order. Kaden sorted a leaking waterfall during one visit. Several customers needed fast cleaning ahead of real estate photos and got the water clear the same day. Regular service keeps pools blue even after rain, and techs walk through problems on site before leaving.
They book calls within a day or two and show up on time for most appointments. Prices come in reasonable for both service and parts like pumps. Response can hit within an hour on weekends or holidays. Work stays in the Georgetown area with clear updates to the customer before the tech heads out. Kaleb gets described as straightforward on what needs doing and what it will cost.
The Google record sits at 4.8 from 25 reviews. Reviewers keep coming back to fast arrivals, solid fixes on pumps and lights, and pools that stay clear after service. A handful note good communication and fair costs while one review flagged missed schedules and poor follow-up from the owner.
DIRT Score Breakdown
25 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“I had a light go out in the pool and I was hesitant to get it fixed because electrical work can be costly. Contacted Emergency Pools from Google and was expecting the typical receptionist treatment, instead, greeted by Kaleb who had a refreshingly kind, down to earth personality. Kaleb was early to the appointment and quickly identified a faulty outdoor outlet that had tripped the breaker for the pool light. Since is was a simple fix and took no time, Kaleb wanted to treat the fix as a favor at no charge. But out of good grace, I offered payment as a token for his time and positive attitude.”
“Thank you so much, Emergency Pools Team. A big shutout for Kaleb Williams. I reached out with an urgent case. We needed an urgent pool service for a property before professional photos could be taken, for Real estate purposes, and the response and result were Outstanding. Super Sharp Customer Service Skills. Quick response, Professional performance, and on top of that, we got an unbeatable price. It is a joy to be working with Emergency Pools. Highly Appreciated. Best, Jesus Trevino”
“Emergency pools were able to get me on their schedule within 48 hrs. The service call was reasonably priced and Kaden was able to repair my dripping waterfall in one visit. I will definitely call them if I need additional pool repairs.”
“Emergency Pools was a lifesaver on a holiday weekend! Our pump wasn’t working and Kaleb came out within the hour and was able to get our pool back up and running in a few minutes. Very friendly and professional, highly recommend!”
“Switching pool service to Emergency Pools was the best decision I made this summer. My only regret is not doing it sooner. My pool is blue and clear, even after a rainstorm which never used to happen. I highly recommend Emergency Pools to anyone with a pool. They care, are responsive, and kind as a well as professional.”
“Kaleb prides himself on leaving your pool better than how he found it! He is an excellent communicator and will make sure you are satisfied before he leaves !”
“Kaleb came in a time of need and he got to our house very quickly! These guys are very affordable and his knowledge of our pump was impressive! Thank you Kaleb!”
“We have tried several companies to remedy issues with the pool. By far this guy was fast, fair and beyond helpful. If you have any pool needs, I recommend Kaleb hands down. ⭐️⭐️⭐️⭐️⭐️'s 👍👍's way up 10 out of 10”
“Kaleb was fantastic. Excellent communication, trustworthy and very knowledgeable. Highly recommend Kaleb, he knows his stuff.”
“Awesome experience. I needed an emergency pool cleaning for a house showing and Kaleb came out right away and got my pool looking beautiful!”
“Kaleb was very professional. We had to have a pool pump replaced. The service and pump cost were reasonable.”
“Extremely rude unprofessional owner. Missed scheduling 4 times and when asked for an update he felt he doesn’t want to be lectured and doesn’t need the business. Don’t rely on them if you want a job done. Guess they aren’t going to survive for long for in the business.”
“Kaled showed up on time and was very professional. Walked me through a series of issues with my pool and fixed it the same day.”
“Kaleb Williams was very efficient, good communicator and also did a great job, thank you !”
“Kaleb Williams Was very knowledgeable and professional. I would 100 percent recommend him and his company.”
“He does a great job cleaning my pool in Georgetown!!!”
“Fabulous job always!! Appreciate yall!! Thank you!!”
“Showed up on time, ordered parts for repair, and back the following week for repair.”
“Kaleb is an expert at all things poolwise.”
“Excellent service and very professional”
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