Leslie's Pool Supplies
Pool Service Pro · Georgetown, TX
DIRT Score Breakdown
76 reviewsView on Google →
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What Customers Say
“My family and I recently moved to the area and we’re new to having a pool. Koy and Dylan walked us through everything we needed and made this experience so easy and seamless. We definitely will be back for more help and supplies!”
“I’ve had consistently great experiences at Leslie’s Pool Supply. Every time I walk in, I’m greeted right away and the staff is genuinely helpful. They take the time to answer questions, make recommendations, and make sure I leave with exactly what I need. It’s clear they care about their customers, and that level of service goes a long way. Highly recommend!”
“Dylon at Georgetown, TX location is excellent and has so much knowledge and is so very helpful. Would highly recommend Dylon for any promotional opportunities.”
“Coy was professional; knowledgeable and client focus. Really appreciate his support being a new owner of a pool”
“Coy was Helpful, knowledgeable and friendly. Making my large purchase that much more enjoyable 🤗”
“Best location, Xan is very knowledgable. I purchased about everything I needed for my pool. Thank You Xan”
“Xander is amazing, as well as the other guy, I believe his name is Kenneth? Both are great, great attitudes, they treat you like they care. Xander has been taking of my pool needs and questions for over 2 years now.”
“Awesome service. Very helpful.”
“Coy was so helpful! Thanks”
“Fully explained our water sample and what i needed to do”
“Do Not use the Georgetown location. I called to ask about ordering a pentair replacement part. As soon as I said why I was calling, the employee hung up on me. I assumed it was a mistake, so I called back and started to explain why I was calling and the person hung up again. When I called the third time, he did not answer the phone at all. It rang for several minutes when I finally hung up. I called the round rock location and spoke to Isaac who was very helpful. He explained that they don't sell the part I was looking for anymore, but he took the time to look up the part number, and recommended an online store that would have the part available. He was friendly and went above and beyond to be helpful. If you need anything from Leslie's, take the time and go to the Round Rock store.”
“Coy was amazing and very knowledgeable 😀”
“Zan performs excellent work and is determined to make all of his customers happy and satisfied with his attention to detail. The repair services Zan provides is excellent and deserving of significant praise and commendation. I have frequented the Georgetown, Texas for years and will continue to do so.”
“DO NOT GO TO THIS STORE!! Will - the Manager- was very rude and degrading. I asked him if he was having a bad day, we all have them, and he said he's been working the last 8 days straight because he can't get anyone to work there. I asked what he was looking for he just said a warm body because 'he can teach anyone anything'. But he was nasty and very put off by my being there. I visited again thinking maybe it was a bad day and he was even worse. He didn't want to help me, didn't have any record of the $300 we spent the week before (so no points or reorder info) and said curtly, 'sorry, I just don't have that information I guess you can go home and see what you bought'. Will NOT go back there again. All my business is now with Pool Chem off Williams Drive and the guys there are amazing. One star because I had to give something. Will needs to find another job.”
“Would not recommend if you order something to be delivered to your home. I wemt over the weekend and was told my skimmer basket would be delivered Monday. It is now Friday and has been out for delivery since 4am. They are not the only pool supply store in town and I will never get something that needs to be ordered through them. Will go to one of the other stores.”
“Not sure why this store was rated so bad. Almost drove to another location based on these laughable reviews. Came in got service right away. Learned how to treat my new pool. I’m sure I asked all the dumb questions. Kenneth was nice and knowledgeable. I’ll keep coming back for chemicals and testing.”
“Very helpful and greatly appreciated”
“Great Peop[le at this store! I have been using these guys for a year and a half now. Xam (I think that's his name) is an awesome service oriented guy. So impressed with his willingness to help, his encouragement, and his overall knowledge of the pool industry. I am in the service business myself, and would hire and train this kid in a second. Whatever Leslies is doing to attract talent, and create a culture... it's working!”
“Went in to this location with my pump motor to fix. Was quick to tell me my motor was bad and I needed a replacement. I tryed to tell Will he had wired the motor wrong. He blew me off like I was an idiot. And took my motor to pool chems plus turns out it was only a silinoid a 30 dollar fix. And Will wanted to sale me a 500 dollar motor. Or even a 1300 dollar pump. I will not be coming back here.”
“Leslies associates have always very helpful. Excellent advice from what I need to teaching me how to care for our pool. If you’re new to pool ownership, I highly recommend you go to Leslies for advice and supplies.”
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