Safari Pool Service

Safari Pool Service handles pool cleaning and maintenance for homes in Grapevine and the DFW area. They cover weekly visits that include balancing chemicals, emptying baskets, cleaning filters, and checking for repairs that might come up. The owner stays hands on with both customers and the crew. Office staff such as Holly take calls, set up appointments, and keep things moving when issues arise.

Customers call them for dirty filters that clog flow, heaters that stop working on busy weekends, and pools that need steady water treatment. Andrew fixed a filter problem in time for holiday use. Grant handles weekly cleaning and sends photos of water levels and baskets. Kaleb shows owners where to buy needed products and explains the steps. Benton keeps detailed reports with chemical readings after each visit. These techs leave pools clearer and better balanced than before they arrived.

They answer calls fast and often book new work within days. Reviews note prompt arrivals, clear updates by text or phone, and fair pricing for both routine stops and bigger fixes. Service reaches large or tricky pools without skipping steps, and the same crew returns week after week for years in some cases. Even on a holiday weekend one tech reached a home the same day to restore heat.

The company carries a 5 star rating from 67 Google reviews. Reviewers point to steady results, good communication, and pools that stay clean without extra effort on the homeowner side.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Safari Pool Service has been fantastic. They show up reliably, keep our pool consistently clean and well balanced, and are always professional and easy to communicate with. It’s clear they take pride in doing the job right they don’t cut corners, no surprises. Highly recommend them if you’re looking for a pool company you can actually trust to handle things without you having to check in.”

“We have had a great experience with Safari Pools! Andrew and Grant are friendly, professional, and always responsive. They do a great job taking care of our pool. Holly in the office is also wonderful and quick to respond whenever we need anything. A great team all around. Highly recommend!”

“I've been using Safari Pools for 2 months now and I have to say we've been very pleased!! We had to relocate out of state so we needed to find someone to service and clean our pool. I appreciate that the technician takes pictures of the water level, the baskets after cleaning and I have to admit the pool looks better after they've serviced it! We worry so much less knowing they're taking care of things for us!! I would definitely recommend Safari Pools!”

“I am absolutely thrilled with the service from Safari Pools! The staff is incredibly professional, friendly, and reliable. They have been taking fantastic care of my pool, keeping it crystal clear and perfectly maintained. Thanks to their hard work, I am completely stress-free and really enjoying my summer by the pool. Highly recommend!”

“Safari Pool Services has done an excellent job caring for our pool. Everything from cleaning to maintenance has been exceptional. Kaleb is great and is always willing to go above and beyond with recommending products or showing us how or where to purchase them. His customer service and friendly nature is the best. Our pool is well taken care of and always looks great thanks to Kaleb.”

“I had an amazing experience with Safari Pool Service this season. They handled all my pool cleaning and maintenance needs, and the quality of their work is exceptional, my pool looks premium. What really impressed me was the professionalism of the entire team and the genuine care they put into every job. Whenever I spoke with them, it was clear they actually care about their work and take pride in what they do. They were incredibly nice to work with, responsive, and made the whole process seamless. I felt confident leaving my pool in their hands and the results speak for themselves. If you’re looking for reliable, professional pool service with a team that genuinely cares, Safari Pool Service is the way to go. Highly recommend!”

“Safari Pool Service does 100% each and every week- cleaning, chemical balance, checking if repairs are needed, very thorough and experienced! - they do not skip steps! Great price and service! Highly recommend.”

“From the get go, Holly was super friendly on the phone. I got on the books within days of calling. Andrew (the tech) was very prompt and knowledgeable. I wasn't exactly sure what was truly wrong with my pool, but turned out I just had a very dirty filter causing me grief/issues. Andrew got it all cleaned up and running smoothly just in time for July 4th activities! I would reccomend Safari pools and will call them again when in need!”

“The customer service I received from Safari Pools was excellent. I really appreciate how involved the owner is and how much he genuinely cares about both his customers and his employees. Their social media presence also stands out because it gives a great preview of the quality of work they do and the level of care they put into every project. It made me feel confident that I was choosing a company that takes pride in what they do.”

“I've lived in Dallas over 8 years and have had several companies service our pool. All of them came with strong sales pitches and initially provided good cleaning services having sent their "ace" technician. But after 1 month, the summer hire takes over, promised services are not done, and the work that is done is subpar. This is the ONLY pool company that shows passion about doing a good COMPLETE job. In the pool business, their work ethic is hard to find. Glad I finally found THE one!”

“We just switched to Safari Pools and couldn’t be more pleased. They are experienced and the people are great. We’re also saving money! Bonus!”

“Outstanding service and ownership, the team at Safari is second to none!! I highly recommend using Safari pools for any of your swimming pool needs!! With summer approaching, get in now…don’t wait or hesitate (5- star review, all the way) ☀️”

“We have a very large challenging pool. Safari is by far the best company we have used for all our needs from routine service to major repairs. Very responsive as well. Highly recommend.”

“Safari has been a great partner to keep our pool looking good for almost 4 years. They are very consistent, responsive when we need anything and they communicate well. I highly recommend them.”

“We couldn’t be happier with the service we receive from Kaleb at Safari Pools! He is always reliable, professional, our pool is consistently sparkling clean and well-maintained! Would highly recommend!”

“Andrew and Holly with Safari pools are over the top with A caring servant attitude!!!!! I called the other day on Saturday midday, holiday weekend, Memorial Day weekend to be exact, our pool heater wasn’t working, we had our grandkids that wanted to swim in the pool, it was a little bit chilly and my wife, and I simply wanted to take the edge off the water… Safari Pool’s had somebody out there immediately they fixed the pool heater got us up and running and we’re ever so gratefully thankful!!!”

“Safari Pool Service does a great job of servicing our pool weekly. We appreciate Grant and his attention to detail, great reporting, and consistent service.”

“Safari Pools has been out standing to work with, Andrew is an amazing pool expert...his knowledge and kindness in how he handled our pool and cleaning the spa and educating us was amazing that our previous pool company never brought to our attention before...i would recommend Safari.”

“Excellent service with prompt replies and always on time. Benton does an excellent job, always keeps us informed in what he did with photos and chemical levels.after each service. Highly recommend”

“Grant does our weekly water treatment and pool cleaning. He has the best attitude, is very detail-oriented, and his pricing is fair. We are very pleased with his service and highly recommend him!”