Pool Equipment Installers of Houston
Pool Service Pro · Humble, TX
DIRT Score Breakdown
22 reviewsView on Google →
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What Customers Say
“Tom Pereira did an absolutely outstanding job upgrading my pool and spa system. He installed a fully automated remote-control setup, a new high-efficiency pool heater, spa air blower, automated valve control system, chlorinator, and handled all the wiring and plumbing rerouting flawlessly. The quality of his work is top-tier—everything is clean, well-organized, and clearly done with precision and care. What really sets Tom apart is his deep knowledge of pool equipment and systems. He took the time to explain how everything works and made sure I was comfortable using the automation features. He is extremely professional, responsive, and always on time. On top of that, he’s honest, trustworthy, and dependable—qualities that are hard to find. His pricing is also very competitive, especially considering the level of quality and expertise he delivers. If you’re looking for someone who produces exceptional results, Tom is the person to call. Highly recommended.”
“My wife and I bought a new home in the Montrose neighborhood. The pool had been refurbished, but the equipment was old and outdated. I requested quotes from various pool equipment suppliers, but PEI (Tom) was by far the best one when it came to competitive pricing, communication, and not “upselling”. We upgraded the single speed pump to a variable speed pump, the old sand filter to a cartridge filter, and added a salt cell and heater. Not only was the installation clean and efficient, Tom did a great job of explaining how to operate and maintain it (“pool school”). I really appreciated PEI’s proactive communication, timely and cost effective service, and customer care. I wouldn’t hesitate to recommend PEI and Tom to anyone looking to upgrade their pool equipment!”
“Tom installed a pool heater for me. Tom spoke with me prior to quoting my job. He was very knowledgeable and straight forwarded. Tom did a great job with the install. I did need to call upon his services again for another issue that was not related to the install. Tom is a pleasure to work with. I love my new pool heater!”
“My wife and I recently noticed a high-pitched sound coming from our pool motor and were concerned something major was wrong. When we asked our regular pool service provider about it, we were told it was “most likely the motor” — but it could also be a bearing or something else. There wasn’t much clarity or confidence in the diagnosis. For the past two years, we’ve also dealt with ongoing issues related to our Jandy O-ring — loud operation and water leakage — with multiple attempts to fix it, but the problems never fully went away. That’s when I called Pool Equipment Installers of Houston and spoke with Tom. Tom had previously helped us during the freeze when we needed our chiller replaced, so I already knew he was knowledgeable and dependable. This time was no different. Tom asked me to send over a short video and installation details. After reviewing everything, he quickly said he’d come out the next day. True to his word, he showed up promptly and got right to work. He diagnosed the issue correctly and replaced the entire motor. But what truly sets Tom apart is that he goes above and beyond. He didn’t just fix the problem and leave — he walked me through the system, explained”
“Tom upgraded my pool pump for me. Great communications, on-time, and the work was superior. He programmed my new variable speed pump after installing it and took the time to answer my questions and explain how to operate it. Tom's a top-notch professional!!”
“We started working with Tom in May of 2023. He was able to identify the issue we were having and resolved it very quickly. He has been maintaining our pool since. Tom is very responsive anytime we have a question. We were so pleased with his service and professionalism that we had him put in a new filter and fully automate our pool equipment in November. We would recommend Tom and PEI without hesitation.”
“Tom has taken amazing care of our pool. He sends pictures every week when he comes, sends an update on any chemicals he added, and lets us know it’s in good order when he finishes. He recently noticed an unusual noise from the equipment. He diagnosed the issue, ordered the replacement under warranty, and replaced it quickly. He’s reliable, reasonable, and it’s always him personally doing the weekly service. I highly recommend Tom.”
“Five stars isn’t enough! I had the pleasure of working with Tom, the owner of Pool Equipment Installer of Houston, and I can’t recommend him or his company enough. From start to finish, Tom was professional, incredibly patient, and so kind. He took the time to walk me through every piece of equipment and made sure I felt confident using it on my own. He never rushed the process and truly made it stress-free. He absolutely takes pride in his work and genuinely cares about his customers. If you’re looking for someone reliable, knowledgeable, and easy to work with this is the company to call!”
“Tom at Pool Equipment Installers of Houston has been fantastic to work with. He handled our pool repairs promptly, honestly, and with great attention to detail. Communication was clear, and he’s been very helpful every step of the way. We’re extremely happy with the service they provide and will definitely continue doing business with them. Highly recommend!”
“Tom the owner of P.E.I did an amazing job fixing our equipment. He was punctual, courteous, extremely knowledgeable, and honest. Tom explained everything to me in detail. He was patient and kind. Being from a family of veterans it is important to support the people who served for us. I will definitely call Tom again. I highly recommend Pool Equipment Installers of Houston.”
“Tom has gone above and beyond servicing our pool. We are surrounded by trees and my pool would turn green every other week. He would spend extra time to service it, getting it back to normal. Best pool service I’ve had since I’ve lived here.”
“Always response in a quickly and very helpful when he comes out to fix my problems. I've been using Pool Equipment Installers for over a year now and he is the only one I call when I need help with my pool.”
“He showed up on time but he charged me $350 and did not repair my pump leak. He left it leaking. He did fix the pipe leak but he took it on his own to change the configuration without asking if it was ok with me. I would not call him again.”
“This company does exceptional work. We are very satisfied with the results and highly recommend their services. Thanks again Tom for doing such a great job!”
“John arrived at estimated time. He was very competent and professional. He diagnosed the problem right away. I highly recommend them”
“Tom P was awesome! Quick service, professional, and really great!”
“Awesome service, professional, courteous, and wealth of knowledge and seem to have everything I needed. Including great prices. I will definitely use this company again.”
“Tom replaced out pool lights that went out and had them going within an hour. I highly recommend their service”
“The owner Tom was very efficient at his job left area clean And knew what he was doing very comfortable with him”
“Very professional and knowledgeable on all of the equipment. Quality workmanship shows his experience level”
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