Mirror Image Aquatics
Pool Service Pro · League City, TX
About
Mirror Image Aquatics is a family-owned full-service pool company based in League City, Texas. They handle weekly maintenance, filter cleans, equipment repairs and remodels across Pearland, Manvel, Friendswood, League City, Rosharon and nearby spots. The business lists a contact number of 281-849-POOL and operates from a post office box in Pearland. Reviewers mention technicians including Troy, Olivia, Brittany, Katie, Mark and Joy who show up for these tasks.
Customers describe pump problems solved by clearing debris and grasses instead of full replacement, spa leaks confirmed through pressure tests and fixed after extended work by Troy and Olivia, and controller issues resolved in hours after years of prior attempts by Troy and his team. Other jobs include warranty support on pumps handled by Katie, quick identification of ongoing issues by Brittany and Troy, installation of LED lights and ozonators with pump repairs by Troy, light fixes after other companies declined, and long-term pool care during extended absences. One account noted a high price quote that led to frustration over minimum hours.
Reviewers note fast arrivals for evaluations, clear explanations during visits, honest assessments that avoided extra costs, and steady communication through phone and in-person updates. Service covers the listed towns with mentions of reasonable pricing in most cases and quick parts delivery for urgent repairs. The team handles both simple fixes and more involved jobs without pushing unneeded work.
Google shows 4.8 from 30 reviews with frequent notes on reliability, technical knowledge and straightforward dealings. DIRT Score 4.3 from reviews on Finds.
DIRT Score Breakdown
32 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“I thought I had an issue with my Pentair Pool pump. Some contractors reached out replace pool pump, rebuild your motor. I sent videos to them and Mirror Image Aquatics, they were the only to stop by and visit to give an evaluation. We later found some simple wild grasses and debris to make contact with my fan. Issue resolved fast, quick and honest. A great company.”
“We've used other pool service companies, and by far, Mirror Image is in another league. They have been reliable, responsive, and great to work with.”
“We recently purchased a home with a pool and spa with a spillover. We noticed the water level dropping but assumed it was due to evaporation. We had a different pool company come check it but they said that they couldn’t find a leak. We continued to notice the water level drop and had to add water almost every other day. We then called Mirror Image Aquatics. Troy and Olivia were amazing. They were able to set up a pressure test and confirmed our suspicions of a leak in the spa. Little did any of us know, the leak was more complicated. Troy and Olivia never gave up on what ended up being an intense and lengthy repair job. They made sure that everything was repaired and ensured that all the work met our expectations.”
“The entire team at Mirror Image went above and beyond. I had a controller issue that I have been trying to get handled for 2 years by another company. Troy and his team told me few days possibly, but had it done in a matter of hours. They walked me through everything and took care of it. Awesome service and will recommend them to anyone.”
“Amazing team at Mirror Image. Katie helped me through a warrenty issue with my pool pump and went above and beyond all expectation to solve the problem.”
“Their knowledge and customer service is fantastic. Brittany is extremely responsive and helpful and Troy is very knowledgeable and has a great attention to detail. We were using a different pool company and I been so frustrated with a problem with my pool that was not resolving. I reached out to Mirror Image and the problem was identified right away. I am so grateful for their assistance and highly recommend this company.”
“If you have a pool that needs maintenance or repair do yourself a favor and call Mirror Image. Brittney and Troy will take care of you. They were very responsive and timely with my requests. I highly recommend them!”
“Brittany was willing to assist over the telephone even though she had no business obligations with me. There are not enough stars on google to express my gratitude. Definitely the team to call and book service when the time comes.”
“These people are awesome. They came out right away and addressed our spa issue. Troy was thorough in pinpointing the issue and explaining to my husband what exactly needed done. He said it was a simple fix we could do ourselves and even waived the service fee. They are honest and reliable and knowledgeable. I would highly recommend them to anyone needing pool or spa repairs.”
“Awesome service, trustworthy and affordable. Troy is very knowledgeable and very professional guy. He Installed 2 LED lights, ozonator, and repaired an issue with my pump. Highly recommend this Company.”
“I got ripped off by my regular guy and Mirror Image aquatics saved the day. Troy came in and cleaned up the mess left behind by the previous person. He had my pump rewired and running in no time. The office staff were top notch, communication was great, and the pricing reasonable. I would not hesitate to use them again.”
“This company is fantastic! They are so knowledgeable about pool & spa maintenance and repairs. Beyond that, they are simply good and caring, people. They’ve been caring for our pool for nearly a decade while we’ve been stationed out of state, and we can’t imagine trusting the pool with anyone else. Their communication is amazing, and they always go above and beyond to help. Thank you!!”
“This company came to fix my pool lights after another company couldn’t/ wouldn’t. Troy was professional, knowledgeable, fixed our issue and explained what he did. I’m very happy with using this company and plan to use them for other pool needs.”
“Great service, came by today to fix one of our pool pumps and was super knowledgeable, friendly, and honest as could have easily suggested that we needed to replace our pump charging us for a more costly repair, but instead was able to troubleshoot and repair. Also shared other tips for keeping up with pool better than we learned when we installed. Highly recommend! Thank you!”
“The people at Mirror Image Aquatics are amazing! I went all over town looking for a part for my pool pump right before Memorial Day and was told it would be 2-3 weeks to get the part. Within hours of calling Mirror Image Aquatics, their tech arrived with the parts, had them installed and had my pool up and running again! I’ll never waste time working with any other company for my pool.”
“These folks work hard and get the job done right. Their finished product is just gorgeous and no job is too big or too elaborate. The follow up care is great, and they go out of their way to put a smile on your face. Troy keeps the pace going strong in the field, and Olivia Ann takes no mess from suppliers, especially on custom jobs. You come first with them.”
“I was quoted a horribly high price and spent three weeks trying to communicate with them that the job was not that involved and to just charge me for the time it takes to do the job. I was even willing to pay a 2 hour minimum at 135 an hour even if it took them 30 minutes. They came back today with a 6 hour minimum. That was three weeks later after I did all of the footwork for them. Completely unfair and not customer oriented at all.”
“Troy, Mark and Joy are fantastic to work with. They make taking care of our pool easy so that we can spend more time enjoying it.”
“Great customer service, will always be the first place for pool service.”
“FINALLY! Someone who knows what they’re doing! So knowledgeable!”
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