Backyard Springs Pool Services
Pool Service Pro · Magnolia, TX
About
Backyard Springs Pool Services runs as a small owner-operated outfit in Magnolia, Texas. They handle weekly pool cleaning, maintenance, repairs, replastering, green pool cleanups, equipment upgrades, and basic owner education on pool operations. Zach oversees the work with technicians including Keane, Russell, Austin, and Destin carrying out the day-to-day tasks on pumps, heaters, lights, and circulation systems. The company keeps standard hours from Monday through Friday, eight to five, and focuses on pools in the local area plus nearby spots around Houston.
Customers call them for routine weekly cleanings that keep water clear and skimmer baskets emptied, plus fixes on low pump pressure, heater problems, and pool lights. One customer had a swamp-like pool turned back into usable water through cleanup and ongoing care. Others had heaters installed or repaired in a short time, pumps restored to full circulation the next day after a same-day visit, and resurfacing that made an old pool look new again. Reviews note that the crew explains issues plainly and sends weekly emails with service details and photos.
They respond fast to calls, often the same day for evaluations, and keep customers updated on what was done. Pricing comes across as competitive with no push for extra work. Communication stays straightforward through phone calls and emails, and they show up on the days they promise. Service stays within their normal boundaries, though they still answer questions even for addresses just outside that line. The team works on both regular maintenance plans and one-time jobs when owners need temporary help.
Reviewers keep mentioning the same points of reliability, clear updates, and honest advice on equipment. The company holds a Google rating of five stars across thirty-six reviews with topics centered on consistent cleaning results and quick problem solving. DIRT Score 4.6 from 36 reviews on Finds.
DIRT Score Breakdown
36 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“I’ve been using Backyard Springs Pool Service to clean my pool for about three years now. Before that, I went through five different pool companies in roughly six years, so consistency matters to me. Backyard Springs was the first one that actually stuck, which gave me a lot of confidence when it came time to resurface the pool. The pool itself was looking pretty tired before the resurfacing. After they finished, it honestly felt like we had a brand-new pool without having to rebuild it. The work looks great. From the beginning, they were easy to work with, showed up when they said they would, and kept me in the loop throughout the process. The resurfacing was done really well, but what stood out most was what happened after. They didn’t just finish the job and disappear. They came back, checked everything, and made sure the water was balanced properly so the new surface could cure the right way. That extra attention made a real difference and confirmed that they stand behind their work. After years of dealing with unreliable pool companies, this was a refreshing experience. I’m really glad we chose Backyard Springs and would absolutely recommend them to anyone needing pool resu”
“We have had great results with Backyard Springs Pool Service. We have had no issues with them, and they do a great job cleaning and maintaining our pool. When we have needed maintenance and repairs, they were quick to respond and fix the problem. I also appreciate the weekly email feedback that details the service work provided along with a photo of a clean pool and skimmer basket.”
“I called BSPS and received effective information regarding my pool and equipment! Even though my address was out of the areas service boundary, I was impressed with the courteous response and phone call!”
“We’ve been using this pool service for weekly cleanings, and they’ve been fantastic. The team is reliable, thorough, and keeps our pool looking crystal clear. Communication is easy, and they always show up when they say they will. Highly recommend to anyone looking for consistent, high‑quality pool care.”
“I get excellent service in a weekly basis. Always ready to answer any questions and help me understand the pool operations. These were not my words but it is exactly how I feel. I don’t know what I would do without Backyard Springs. Thank you!”
“Had low pressure in my pump, not circulating. Called for service, came out the same day to evaluate. They came out and fixed it the next day! Great communication”
“We started using Backyard Springs after a not so great experience with another company. Backyard Springs has been fantastic. Keane has taken great care of our pool and equipment. The owners and Keane have been nothing but courteous and friendly.”
“The guys were super knowledgeable and did excellent work. They install the new heater for our pool and spa, and it went very quickly. They also did a great job of explaining things to us. Highly recommend!”
“Awesome pool maintenance company. Very professional and personable. Helped turn my “swamp” into a proper swimming pool. Have maintained it very well since. So glad I found them. Highly recommend.”
“I have had pools for 30 years in different locations and have had several poor service companies that even put my pool at risk. I started service with Backyard Springs recently. I am so pleased with the management (Zach) /technician (Keane), including their processes & electronic feedback they have invested in. Their extraordinary service and knowledge are superior to any other company in Houston areas. The honesty, ethics, and integrity of these guys is a rarity and I am grateful to use Backyard Springs Pools.”
“These guys are hands down great people! They used to maintain our pool, and now they are my go-to for emergencies when I’m handling my own maintenance. I highly recommend letting them take care of your pool worries; they make everything easier and really know how to help. You can’t go wrong with them—fantastic company that can assist you with everything related to your pool!”
“Zach and his crew were amazing. I was having intermittent issues with my heater, and the technician, Russell, quickly identified the problem. It turned out to be a minor fix that I could do myself. I'm truly grateful to have found an honest and caring pool company. You can tell they genuinely have your best interest at heart, as Russell took extra time to go through everything to ensure it was working properly, making tweaks as needed. I would definitely recommend Backyard Springs Pool Service and am thankful to have found such a great company.”
“I called for a one time cleaning as I normally take care of my own pool. Due to surgery I needed some help. Zach got to me quickly and the tech, Austin, was friendly and very helpful. If I need help in the future I will call them again.”
“**⭐⭐⭐⭐⭐** **Exceptional service from start to finish!** Backyard Springs Pool Service exceeded all my expectations. Their attention to detail is remarkable - they don’t just skim the surface, they genuinely care about every aspect of pool maintenance. Their pricing is competitive compared to other local services, and the quality of work is outstanding. I’ve finally found a pool service I can trust completely. Highly recommend!”
“He does an amazing job, he’s very nice, has very good price ranges and explains to you how to do stuff on your pool and how much chlorine to put in with the tablets but in general he does a very good job I would recommend him to everyone who is looking for pool cleaning services.”
“Fixed my pool lights very quick. Everyone was very accommodating and reasonable. Communication was great and I felt like they tried to do the best they could to help us. Great customer service, I'm glad I decided to fix my pool lights with them 💯”
“Destin was able to diagnose the problem with my pool heater and get me up and running! Love this company, so much better than dealing with a large corporation. He was even nice to my dog and took the time to explain the problem with me.”
“Zack and his Dad are the Best. Knowledgeable, attentive to your needs. They listen, they do what is needed, no hidden agenda. We are new pool owners and they are helping us through our journey”
“I called BSPS asking for information on their weekly pool cleaning, and the tech ended up staying on the phone with me for 15 minutes to answer all of my "new pool owner" questions. He was very helpful and kind. Although we haven't yet started services with BSPS, I am sure that anyone doing so would be in good hands. They really seem to care about their clients.”
“Professional and dedicated. Wouldn’t hesitate to recommend BSPS to everyone! What makes them stand out is their combination of great work and customer care - they treat you like family.”
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