Hydrotex Pools

Hydrotex Pools handles pool service work in McKinney, Texas. Shawn Myles runs the operation with his team of technicians. They cover weekly cleaning visits on existing pools, service calls for maintenance, equipment repairs such as busted pipes or filters, algae treatment without draining, salt cell cleaning, and replacement of items like LED lights.

Customers describe regular weekly maintenance that keeps pools clear and balanced along with urgent fixes after heavy rain overflows or freezes. Chance handled a severe algae problem with daily visits until the water cleared. Ron arrives on the same day each week for cleaning and checks if anything else needs attention. Alex and Sean have completed filter work and light replacements. Shawn responded the same day to a freeze damaged pipe and restored operation by noon. Reviews note honest pricing on repairs and thorough results on stains or swampy water.

The company responds quickly to calls and messages, often the same day or within a couple of days for scheduled work. Technicians send email summaries after each visit that include chemical readings and photos. Pricing comes across as fair and reasonable compared with other options. Service reaches customers in the McKinney area with flexible scheduling around events or weather issues. Reviewers mention that management stays available and technicians explain steps clearly during visits.

Recurring comments highlight consistent reliability, strong communication, and honest dealings on equipment. Hydrotex Pools earns a Google rating of 5 from 174 reviews. DIRT Score 4.9 from 174 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“We have used Hydrotex Pools since 2019 and have always been extremely happy with them. They do a great job on weekly cleaning visits and on service calls. I had a gnarly stain pop up a few days ago, check out the before pic and the after pic. They are honest and very good at what they do. If you need a new pool or just cleaning and maintenance on your existing pool call them. You won't regret it.”

“My pool overflowed last month with all the heavy rain. It went from being crystal clear to looking like a swamp. A technician came out each day to backwash it, add clarifier, clean the filters and finally vacuum it. The technicians explained everything they were doing and why, both verbally and in email. My pool now looks amazing again!”

“We have used a lot of Pool Services companies over the last 25+ years and can say confidently that Hydrotex Pools is by far the best we’ve ever had. Hydrotex is extremely knowledgeable and responsive and provide great diagnostic summaries via email whenever they service the pool, including chemical balances and photos. The quality of their work is always outstanding and their communication is excellent. Thanks for the great service, Hydotex!”

“This company is great. Management is super responsive. Their employees are great. Most importantly I trust them. I know nothing about pool equipment and could have easily ripped me of a few times but they are super honest.”

“Hydrotexpools did an amazing job with our pool! Communication was great, pricing fair, and we have a sparkling pool that we can finally enjoy. They were very thorough and answered all my questions. Highly recommend this company.”

“I called Shawn on 12/23 after the crazy freeze, I had a busted pipe… by noon I was back up and running… Hyrdotex will be #1 on my list and recommendation list from here on… incredible work guys! Super grateful for you knowledge and responsiveness… from busted pipe to working pool! Ryan”

“We just can't say enough about Hydrotex Pools and especially about Chance, their fantastic expert who helped us with a severe algae issue with our pool. It was awful and we thought we were going to have a MUCH bigger problem. Chance was amazing and got us back to normal within just a few days, without draining the pool. He was here every day monitoring and managing the issue. We are so thankful for all of it. Additionally, communication to us was outstanding, ever step of the way. We are about to schedule Hydrotex for weekly service through fall and winter (and maybe spring and summer) because we were so impressed with the ease, service results, and pricing. Thanks for everything Hydrotex. Call them TODAY if you need help or service on your pool. Thanks guys and special thanks to Chance.”

“Hydrotex Pool is a great pool company! I always have Ron and every week he always shows up at the same time, same day, with great effort and hard work. Ron even checks in when I’m outside on occasion and asks if I need anything else done with the pool. He’s always kind and courteous! Very friendly, too. He does a great job with my pool! Aside from that, Hydrotex always meets me and my families needs when we have a small issue with our pool. They immediately come out when we have an overflow of rain water. They are very prompt to get back to me. Thank you guys!”

“I can’t say enough great things about this pool company! They have been incredibly professional, dependable, and proactive from day one. Their communication is excellent—they always keep me informed and make everything stress-free. I originally hired them when I couldn’t maintain my pool due to a shoulder injury, and even after recovering, I chose to keep their service because they’re just that good. They handle weekly maintenance flawlessly, and I’ve also used them for cleaning my salt cell and filters—every time, the work is thorough and top-notch. If you’re looking for a company that truly cares about your pool and provides exceptional service, I highly recommend them!”

“Very professional and thorough. Repaired a few equipment issues effectively and at reasonable cost. Recommended.”

“I cannot recommend Hydrotex enough. They are always prompt and helpful. They have kept my pool look remarkable for several years-they’re the best!”

“Hydrotex was very responsive from the time I requested a quote until our project was complete. We needed three led lights in our pool replaced. Sean did the work quickly and at a fair price. His estimate was in line with an estimate we received from another company. We would used Hydrotex again in the future should the need arise.”

“Hydrotex Pools has been maintaining our pool for 8 years. Shawn Myles and his team are professional, reliable experts in their field. Over the years we have had a few ‘pool emergencies’, and I can always count on an immediate response and assistance from Hydrotex Pools. I highly recommend Shawn and his team!!”

“Hydrotex has been taking care of our swimming pool needs for several years now. We tried 2 or 3 different companies since we have moved to Prosper.. Sean and his team has done a remarkable job with regular maintenance as well as any repairs that have arisen. They are reasonably priced and response time is the best of any service company we have used in the past. Their techs are friendly and we are fans!”

“I have only been using them only about a month now, but they have been responsive and very helpful. This is my first time owning a pool, their team has really helped me learn the basics with pool maintenance. Their service has been great and I highly recommend if you’re looking for pool services.”

“This is an absolutely outstanding company all the way around! Not only is my pool sparkling, balanced, and cared for but they do exactly what they promise in regards to cleaning my pool, and it looks great. I've tried other companies and have come back to Hydrotex because frankly, other companies are NOT as good as Hydrotex. They are a great company and my pool always looks its best with them caring for it.”

“Hydrotex delivers the BEST customer service! They respond promptly to any questions and will come out and take a look if there are any issues or concerns that arise in between your weekly service appointments. From our weekly service tech, Alex, all the way up to management/owners, they are really knowledgeable and just want to help you and make sure your pool stays in the best shape possible! Only downside is they are a little more pricy than others but you get what you pay for and it's worth it to us to have our pool in such good hands”

“Needed a filter clean for my pool. Hydrotex is 5 stars from beginning to end. After reaching out to several pool companies, Hydrotex was one of the few that even responded. They were able to get me in within a couple of days of calling. Our technician was polite, knowledgeable, and did a thorough job. Will use again and highly recommend! ⭐️⭐️⭐️⭐️⭐️”

“I really appreciate the team at HydroTex. No matter what our request is they respond immediately and get us taken care of. they helped us out after a pipe burst during the freeze and were really quick to fix it. We needed to change our cleaning day due to having an open house and they worked with us to time the clean perfectly. We’ve never had an issue with the service at all and we went through a lot of pool companies prior to them. These guys are top notch!”

“I've been using Hydrotex for about 2 years, for both weekly maintenance as well as any repairs and replacement of equipment. This has been the best pool company I've worked with. They are always prompt and do a very thorough job every week. You get a detailed follow-up email with pictures after every cleaning. And when it comes to equipment service and replacement, they have always been very fair with prices.”