Integrity Pools

Integrity Pools runs pool service work from McKinney, Texas. They build new custom pools, handle full remodels, clean pools on a regular basis, find and fix leaks, repair equipment, and clean filters. The company works out of 7300 State Hwy 121, Suite 3124 and takes calls at 469-396-0108 for estimates on residential jobs.

Homeowners call them in for deck and tile replacements, equipment swaps like pumps and heaters, light fixes, motor repairs, and filter cleanings that keep water clear. Techs such as Miles set up automation and walk owners through new controls, Chris handles on-site quotes and fixes, Kevin helps lay out remodel plans, and Anthony shows up for weekly cleanings that leave pools ready to use. Reviewers note that plaster work, app setups, and pump swaps all finish without extra surprises.

Jobs move on schedule with project managers sending updates and techs arriving when promised. Crews explain each step, leave work areas clean, and send reports after maintenance visits. Service stays within McKinney and nearby areas, with quick callbacks for issues like cracked pipes or screen logic problems. Pricing comes across as straightforward on both small repairs and larger surface jobs.

The company carries a 4.8 DIRT Score and a 5-star Google mark from 82 reviews. People keep bringing up the steady crews, clear talk during visits, and reliable results on both one-time fixes and ongoing care. DIRT Score 4.8 from 82 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“We recently hired Integrity Pools to design and renovate our backyard pool, and we couldn’t be happier with the experience. From the first consultation with Chris, their team was professional, knowledgeable, and truly dedicated to our vision. Lance gave us almost daily updates throughout the entire process. Miles brought the whole project home by getting all the new equipment dialed in and walked us through how to use it. The craftsmanship is outstanding, and the pool is both beautiful and durable. I highly recommend them to anyone looking for top-notch pool builder/remodeler!”

“Chose Integrity to remodel my pool. They did an outstanding job and the entire process was excellent. Started with Kevin who helped us design it, Sam was project manager who worked with us during the entire remodel and installation. Both were great. Professional and excellent comms the entire time. Martin did an excellent job with the plaster care. Miles did a fantastic job with getting my pool set up on the app and hooked into my WiFi. All were very professional, courteous and helpful. Thanks and highly recommend you give them a chance to earn your business. We are very pleased with our new pool. Can’t say enough good things about them. Thank you!”

“James did a great job repairing my pool equipment today! He was on time and thoroughly explained what he was doing. I am very pleased w Integrity Pool company and would highly recommend.”

“The team has been great. We hired them for a major project involving a full redo of our pool decking and surface/tile. Samuel has been our project manager and is a dream to work with. We also had Miles out to provide a pool school and info on some new equipment. The team has been responsive and quick moving. Would definitely recommend them for your project. They also do regular maintenance an to that has been great too!”

“Working with Integrity was a great experience. I didn’t expect them to get the job completed on time but they did . All staff and subcontractors were professional”

“Ryan did a great job cleaning my pool filter. He was fast, courteous, and professional, and he left everything clean with no mess. I highly recommend Ryan and Integrity for pool service!”

“Miles was amazing. He is an expert in his field, as well as being very clear in communication. He helped me get the best price possible and amazingly paired it with exemplary service. I highly recommend Integrity Pools.”

“I got in touch with Integrity Pools to change out a defective pool light. My first point of contact was with Madison who was awesome in helping out and getting to next steps with Chris. I have spoken to Madison several times and she is always of great help. I will say that EVERYONE who I have come in contact with at Integrity Pools has been helpful, pleasant and professional. Madison, Chris, Chris (technician) and most recently Susan...what an amazing team of people and always with great follow up and communication! I was so impressed that I am changing my pool service to them. And of course I would highly recommend Integrity Pools :)”

“Integrity pools made the remodel and rehab of my pool extremely easy and they communicated throughout the process. Miles also came out at the end to make sure the equipment was operational and to explain how it all works. All around great experience. So when your pool needs some TLC you can't go wrong with the pros at Integrity pools”

“Anthony does a great job of keeping our pool clean and clear. He is always helpful and kind/patient if I have any questions about our pool or equipment. And my dog really likes him ;)”

“Integrity Pools has been cleaning our pool for five years and we have had a good experience over all with the company. There staff is friendly and they respond in a timely manner. I would recommend there service.”

“Ryan came out and rapidly diagnosed and fixed our pump issue in short order. Hooray! What a great way to start the day with success! Thank you, Ryan, for knowing your stuff!”

“Integrity Pool’s Chris V. just came out to diagnose and give me a detailed quote on what my pool and spa needed. His service was thorough and professional. Left a great first impression!”

“Just completed a long overdue pool replaster and surrounding stone work. Knowledgeable and patient salesman (Kevin) and top tier project manager (Josh). No hidden issues or surprises. The finished product exceeded expectations. Highly recommend.”

“Chris V. Helped us to book a quickly appointment when the motor of our pool was not working. Also, he helped to answer some of my questions. And, he came for filter cleaning noticing that the small pipe that flushes the water out of the filter was cracked, probably because the last winter storm. He offered to fix it and he did. His service has been great.”

“Chris V was my technician/installer for a full modernization of the pool equipment on our new home purchase (controller, pump, filter, heater, automation, re-plumbing). He was incredibly kind, professional, and gave me a detailed walkthrough of each step through the remodel process. There were a couple required modifications relative to our initial quote that he addressed thoughtfully and ended up providing us a solution that we’re super happy with. Would definitely recommend Integrity for your remodel needs, very professional and fairly priced.”

“When we moved in we didn’t know what to expect with owning a pool. Integrity made the process easy, identifying the type of pool (saltwater) and recommending a maintenance plan as well as replacing worn out parts to keep our investment safe. Our weekly service tech, Moy was excellent, always letting us know when he was due to anrrive and leaving a report after each service call as well as pointing out anything that may require further review or maintenance. Overall we would recommend Integrity to anyone seeking a quality pool service provider.”

“Anthony Neal with Integrity Pools is great. He is very reliable and communicates well. Integrity is a great company to deal with.”

“I'm a weekly service customer & love the care & attention Joshua, Matthew & the team provide:) ...but with all pools there's always drama & I greatly appreciate the expertise & commendable work of Madison, Anthony, Hunter, Chris V & the repair team. they are attentive, timely, professional, patient with explaining what's going on, & i never feel gaslit or financially gouged. thanx integrity team :) great job!”

“Chris V. is a great communicator and fixed my pool screenlogic issue quickly. He is a very nice, professional and capable guy.”