Miracle Pool Service Inc.
Pool Service Pro · Mesquite, TX
About
Miracle Pool Service Inc. runs pool cleaning and repair work out of Mesquite, TX. They handle weekly maintenance on inground gunite and fiberglass pools and spas along with chemical balancing, pump fixes, cartridge cleanings, and full equipment swaps like new DE filtration systems. Joyce takes the calls at the office while Noel shows up as one of the techs on site. The crew belongs to the Pool & Hot Tub Alliance, holds state licenses for repairs, and draws on more than forty years in the business to keep the work moving.
Homeowners bring them in for regular cleanings that leave the water clear all year, quick pump repairs when something breaks down, and help getting new pool owners up to speed on how the gear actually runs. The techs also lay out honest details on repairs that can wait versus ones that need attention right away and give straight cost and benefit notes on options like saltwater conversions. Noel gets called out by name for solid work on maintenance and fixes, and the office has stepped in to send someone within hours even on short notice.
They stick to the same day each week for visits no matter the weather, store chemicals off site so the homeowner skips that hassle, and answer questions on the spot or by phone until a tech arrives. Office staff books jobs promptly, keeps prices reasonable on repairs, and works customers in during busy stretches. Service reaches spots like Rowlett where long-term clients live, and the crew stays courteous when they show up.
Google lists 4.4 stars from 34 reviews. Reviewers keep coming back to the steady schedule, clear explanations, and clean results after years of service, though one customer reported a cancellation over repeated valve issues and no advance call from the tech before arrival.
DIRT Score Breakdown
36 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Miracle Pool Service Inc. has been such a much better experience than the prior companies I have had. They are dependable, keep me informed of what is going on with the pool and very professional and easy to work with. I would highly recommend this company to anyone looking for a new pool service.”
“working for us for 11 = years. also did us right evertime! A+++ sevice and everyone involved with them. Great service! Pool looks wonderful.”
“We love Miracle Pool! They are reliable and super knowledgeable. They show up like clock work no matter the weather on the same day each week. Always answer any questions we have. Since they started taking care of our pool chemicals we haven’t had one issue. I cannot recommend the enough. We know several other people that use them as well and they have nothing but positive feedback.”
“Miracle Pool Service has done a great job on our regular maintenance for us for 5 years. They also are great communicators and address anything that comes up quickly and professionally. Extremely reliable!”
“I've had Miracle Pool servicing my pool for years. They are extremely competent in every aspect... and Noel, specifically, is absolutely Wonderful.”
“Miracle Pools is the BEST pool service company I have ever worked with!!! Honest, Reliable, and my pool looks great all year!!”
“I don’t write reviews often but I feel the need to share what a wonderful experience we’ve had with Miracle Pool Service. We moved into our house several months ago with our very first pool and had absolutely no idea how to take care of it or even how any of the equipment worked. The team at miracle pool were so amazing and explained everything to us. They brought some things to our awareness that needed to be repaired and also some things that could be repaired but weren’t totally necessary so that we could pick and choose our priorities to repair. When I asked about converting to saltwater system they were extremely honest and gave me good info about the benefits/costs (which I ultimately decided not to convert) instead of just selling me a super expensive system. They really put the customer first, deliver excellent quality maintenance services, and build trust with their clients to keep them for life versus upselling constantly and putting pressure on clients to buy things they don’t need. I feel like that’s pretty rare these days! We will be loyal Miracle Pool Service clients for years to come!”
“I have been using Miracle Pool Service since 2007. I chose them because their rates were very reasonable and they store the chemicals. I don't have to worry about having the chemicals on-site. In the over 7 years they have serviced my pool, I have never had any issues. They have always been very professional and responded to any problems with the pool in a very timely manner.”
“I have been thrilled with Miracle Pool's excellent service. They are reliable and consistent. Professional and pleasant office staff and reasonable prices on repairs make my pool worry free. Thank you Miracle Pool Service for all you do!”
“I was having a problem with my pool pump and called miracle pool. The office staff was extremely friendly and although they had no openings for service went above and beyond to get someone to my house within a few hours. The repairman was quick and efficient and very knowledgeable. It's refreshing to see a company who cares about their customers, I have since decided to hire them for weekly cleanings and would highly recommend them .”
“We've been using Miracle Pools for 4 yrs now and are very pleased with them. We were new to having a pool so their patience has been very much appreciated. They always find time to help, even in the busy season they will work us in.”
“Best in the business. I highly recommend Miracle Pool Service.”
“They are always courteous and on time. I have tried several different pool companies. Miracle pools is the best. Prices are fair. They are always willing to explain and answer any questions i have. I highly recomend them.”
“I've used Miracle Pool Service for over 15 years and have been extremely satisfied with both their people and their services. From the monthly pool cleanings to pump repairs and cartridge cleanings, I always receive the highest level of customer service and trust their work (and their recommendations) completely. If you want a reliable pool company with integrity and expertise you should call Joyce at Miracle Pool Service. I highly recommend them!”
“We have used Miracle Pool for 3 or 4 years now. They always have been great. We call them in spring to come clean out the fall leaf mess and have always been on it and get our pool ready for summer. This year we had a huge mess. We cleaned out ourselves but no matter what we did nothing worked so decided it was time for new filtration system. Called Miracle Pool to come out and give a quote on a new DE system on Friday, they came out on Monday with a quote and said would be out on Monday the 11th to replace. Came home early yesterday Wed the 6th and he had system replaced and had it running and already huge improvement. We have scheduled them to come out now every week to stay on top of it. Will never change pool companies. Definitely staying with Miracle Pool.”
“GREAT Service. They completely explain everything - thoroughly. They give great instructions, explanations and recommendations. They even walked me through a problem over the phone until they could get to my house to check it out. Been very very happy with every aspect of Miracle Pool Service.”
“Thank you Miracle Pool for your outstanding service and attention to detail! Servicing our pool for over 12 years now - and looking forward to another decade! Even our dogs look forward to your weekly cleaning. Keep up the great service!”
“Joyce is a "Joy" to speak with. Her patience combined with knowledge is refreshing. Noel is as professional and knowledgeable about pools as anyone you could ever meet. Prompt and helps you understand your pool investment cultivating a strong maintenance regiment. Very strong recommend.”
“Have used Miracle Pool Service for several years and always been very pleased with the quality of service and contact with the staff members.As long as we own a pool, a member of the Miracle Team will visit our home once a week.”
“I wish I could do 0 stars. I had service with this company. They cancelled our service because the valves kept getting messed up. And I told them I wanted to meet the tech out there. And asked if the tech could call me before they came out, that never happened. Now the route is full and are refusing to service us. Just a letter cancelling the service, no phone call. I have lived in Rowlett for MANY years. I will make sure no one I know uses these people.”
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