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Pool Tech

Pool Service Pro · Mesquite, TX

Residential
Active

About

Pool Tech runs a family-owned pool service out of Mesquite, Texas. They handle weekly cleaning, repairs, equipment installation, pump work, and leak detection for residential pools. The business stays insured and backs its work with a one-year workmanship warranty. Service reaches Mesquite plus nearby spots such as Sunnyvale, Forney, Plano, Rockwall, Rowlett, and Arlington.

Customers call them for full system checks on pools, spas, water features, and lights when things stop working right. Tom and Brent have traced wiring and valve problems, stopped air leaks, and sorted out dead skimmers. David once spent a full day draining and scrubbing plaster that had built up chlorine and acid after more than a decade. Mike has shown up with parts ready, fixed heater issues, replaced drain covers, cleaned sluggish DE filters, and cleared ants that shorted a salt system motherboard. Other calls covered leak detection that stopped 125-gallon daily losses, pool light repairs, chiller fixes, and filter swaps.

Reviewers note the crew arrives when promised, often the same day, and keeps owners updated through texts and calls handled by Deb. Tom and the other techs walk through each step, answer questions on the spot, and leave the work area clean. Pricing stays lower than bigger outfits, and the owner frequently handles the jobs himself. The service area stays limited to Mesquite and the listed surrounding towns.

Google shows a 4.9 rating across 485 reviews. People keep mentioning on-time arrivals, clear explanations, honest recommendations that avoid extra work, and steady results on both routine maintenance and one-off repairs.

DIRT Score Breakdown

Google

516 reviewsView on Google →

4.9

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“Tom and Brent were great. We needed a full diagnosis for the pool, spa, water features, and lights to identify why certain things weren’t working and what needed to be fixed or replaced. They answered all of my questions, fixed some wiring and valve issues, and identified and fixed the source of air leaks. They also solved the mystery of a non-working skimmer. I highly recommend Tom and company.”

Brett Strouss

“David spent almost 12 hours at my house yesterday draining and cleaning my pool plaster. After 12+ years the pool had an excess accumulation of chlorine and cyuranic acid on the plaster so I could not get the pool water to test properly. He cleaned it up and I am refilling the pool now. It looks so much cleaner. Great job, and a nice man to work with.”

Richard Brigham

“We just had a leak check from Tom at Pool Tech in Arlington today. The guys were very knowledgeable and thorough in the process! They were both answering all my questions and took the time to explain what they were doing during the work. Very nice guys and so easy to talk to! I would definitely recommend this company for any pool repairs. Thanks Tom and team!”

jw Martin

“Pool Tech came out to perform their leak detection services for our pool. They were very responsive and reasonably priced compared to the larger companies. This is a small business and its the owner who performs the service. Very satisfied with the work done.”

fred herman

“Mike was right on time and did a wonderful job checking out the whole system finding the two issues that needed repair. He had all the new parts with him and fixed our problem. He also took time to explain exactly what he did and why. Very professional and friendly. We have had pools for 30 years and I have never had this quality of service. I would highly recommend this company to everyone!”

Richard Strange

“These guys are amazing. They showed up and were very professional and thorough. Then the process was great they walked me through each step as they checked our pool for leaks. We were loosing 125 gallons a day and within 2 hours we had a repair plan. Thanks Guys for all that you did.”

FollowTeamBS

“Tom with Pool Tech did a great job fixing my pool heater and replacing a couple of drain covers. He kept me updated throughout the repair and explained everything clearly. Deb was also great with scheduling. Between the two of them, communication was excellent. They confirmed appointments and kept me informed about when they were coming and when the job was done. Really appreciate the great service and would definitely recommend them.”

Mike Garcia

“Great experience with this company, from Deb in the business office, to Tom and Brent onsite... Competent fix of a frustrating suction side air leak plus a few other modifications I requested, all billed at a reasonable price, and completed cleanly in a few hours' time. Speaking of 'time': they show up when they say they will, and anyone who's dealt with contractors of any stripe knows that this alone is a huge win! Will continue to use these good people for any pool equipment issues going forward, and will recommend with no reservations whatsoever. Awesome job.”

per lei

“They replaced my DE filter for me, so I had them back to clean it when the water flow got sluggish. As always, showed up on time, did good work, and gave me some pearls to better extend the life of my equipment. I must add that as a woman, I also appreciate that the tech stands back from the door after ringing the bell, and stands away from me while telling me what he found. Mike’s courtesy and awareness to let me feel safe is such a huge plus. What’s not to love about honest, smart, courteous equipment techs?”

Lisa-Ann Wuermser

“Tom and Thomas did a great job. Thorough professional and friendly. Price was very reasonable. I highly recommend and will use them again!”

Chris Hurley

“Tom has been to our home several times over the past 5 years and great and very efficient at determining issues with our pool and/or pool equipment. If you have issues with your pool, we highly recommend Tom. You can reach him by contacting Debbie at Pool-Tech. Debbie handles all calls and appointments.”

Ron Shirley

“I have been a customer with Pool Tech for over 15+ years. This company has low turnover, so H.L. has been cleaning and keeping the chemicals in my pool for over 10+ years keeping it sparkling. H.L shows up as expected. They are quick to respond to problems with my pool and performing maintenance as needed. Pool Tech has taken good care of my pool.”

Jerry Beckett

“I was running the system 20 hours a day; the salt system didn't seem to be working leaving a zero-chlorine count and the pool turning green only a few days after shocking. Mike came out, took his time and found the problem. apparently, Ants filled the electrical system and were shorting out the mother board. Mike found a workaround allowing me to keep the pool running and swimmable until I can get it fixed. This will give me a few weeks to get first get rid of the ants and then replace damaged parts to get the entire system back up and running. He could have told me any number of issues causing a need to replace the entire system. Instead, he took the time to physically show me the issue and teach me the work around until we get it fixed. Bottom line, Pool Tech found the exact issue and only suggested fixing what needed to be fixed without padding other pieces and parts. Of the dozen of so pool companies I have used over the years, I have been using pool tech since I found them 6 years ago because of their honesty and integrity!!!”

Jeffrey Kaplan

“So grateful to have found this company! Deb scheduled, then confirmed my appointment a few days in advance. Day of service, I got a text saying Tom was en route. Tom detected and resolved the issue with my obscure pool chiller the same day. Wish all companies operated like Pool Tech!”

Michelle Greatens

“Fixed my pool light for a reasonable price. Very friendly and professional. Explained the work they did thoroughly! I’d use them again for sure.”

Kevin Thomas

“Tom with Pool Tech did an excellent job repairing my pool heater. They were prompt and efficient. Explained the repairs to me as well.”

Laura Schlier

“The initial leak detection was thorough and well explained. All areas and equipment were reviewed and the leak identified. The technician who came to repair the leak was professional and friendly. He worked diligently to get the work done quickly and left the concrete replacement smooth and clean.”

Beth Carroll

“I have a few different pool repair companies work on my pool but for the last few years have used Pool Tech and I wouldn’t use any one else. They are honest and efficient and will always try to save you from spending more than you should on repairs.”

Luis Melendez

“Tom did a great job in fixing our pool heater! He is fast, talented and a nice person. I’d recommend him for any kind of project.”

Max Power

“We have used Pool Tech for years and recommended to our friends all the time! They are very knowledgeable with reasonable prices. Highly recommend them.”

Doug Haynes
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